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NHTSA ID Number: 10059374

Manufacturer Communication Number: SB-2032620-2A

TSB/Document Date: 2016-03-16


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


Technical product information
Topic

Mulsanne front suspension - control module parameter updates

Market area

Worldwide BentleyeBay logo (1WBE)

Brand

BentleyeBay logo

Transaction No. 2032620/2
Level

EH

Status

Approval

Release date
New customer code
Object of complaint

Complaint type

Running gear -> Shock absorber/suspension control

functionality

Position

Running gear-> Shock absorber/suspension control -> Self-levelling suspension functionality ->without function I defect
New workshop code
Object of complaint

Complaint type

Running gear -> Self-levelling suspension, pitch and roll compensation -> Ride height I shock
absorber control unit

functionality-> defective function
sequence

Running gear -> Self-levelling suspension, pitch and roll compensation -> Ride height I shock
absorber control unit

functionality-> without function I
defect

Vehicle data
Mulsanne
Sales types
Type MY

.
.

Brand Designation Engine code Gearbox code Final drive code

3Y2* 2011 E
3Y2* 2012 E

.

.

*

*

Chassis numbers

SCB

.

3Y

.

SCB

*

ZH

*

Manufacturer Filler Type Filler MY Factory From

Documents
Document name
master.xml

c c
c c

000001
000001

To

Prod from Prod to

Position

Customer statement / workshop findings
The air suspensbn warning li;Jht (Fi;Jure 1) is Oluminated and/or event codes C103429 (Front left hand ride hei;Jht sensor) and C103529 (Front ri;Jht
hand ri:le hei;Jht sensor) are present within the air suspensbn control module.

Fgure 1

Technical background
The parameters of the front ri:le hei;Jht sensors are insufficient, this TPI describes the process whk:h must be folbwed shouk:I the air suspensbn
warning light be evident and/or the suspensbn control module event codes are bgged relating to the front ride hei;Jht sensors.

IMPORTANT: Please ensure that au VIN related campai;Jns are conducted prbr to carrying out this TPI

Production change
AD cars after VIN SCBBA63Y7C

have the specified suspension parameters installed at the time of production.

Measure
NOTE: The conditbn of the vehk:le batteries must be checked before carrying out any work stated within this document. Do not carry out this
procedure unless the batteries are in a healthy state - Refer to Maintenance manuals - Batteries to Test
Before commencing with this procedure ensure you can connect to the Internet. DO NOT use a wireless Internet connection always use a suitable
Internet cable

IMPORTANT: Please use Offboard Diagnostk: Informatbn System Service when carrying out this procedure as detailed within the onward
instructbns
1. Ensure a suitable battery charger (VAS 5903 or a charger with the same specification) is correctfy- connected to the vehk:le electrk:al system for the
duration of this procedure - Refer to workshop manual Rep.Gr 27 - Batteries to charge
- Shouk:I an incorrect specificatbn battery charger be used, adequate voltage may not be maintained whk:h can cause the software update to stop
whilst in progress.

2. Switch on the vehicle i;Jnitbn by folbwing the onward instructions
- Locate the key reader, which is in the gbvebox
- With the plastk: cover removed, insert the single i;Jnitbn key into the reader with the blade fok:led away until it 'dicks' into place and check the key is
secure~ bcated within the reader

IMPORTANT: It is imperative that any adjoining keys or any other objects that are attached shouk:I be removed from the i;Jnitbn key ring as shown
in Fi;Jure 2, as extra wei;Jht may cause the key to withdraw from the reader

Figure 2
- Check the key is securely bcated within the reader
- Press the Start/Stop switch on the centre console to switch on the ignitbn

&

Do not switch off the ignition unta the software update is complete

- Ensure you are connected to your on - fine network - Broadband. Use a hardwire connection for software updates Bluetooth connections are not
advised.

IMPORTANT NOTE: When conducting software updates it is recommended to attach a visible warning sign to the vehicle warning other people
within the dealership that an update is in progress, the gnitii:Jn - battery charger and any associated equipment must not be removed or switched off
whilst the update is in progress.

3. Before starting the software update ensure the drive dynamts switch is in Comfort mode (Figure 3) and the rK:le height is at the bwest setting as
shown in Figure 4

Figure 3

Figure 4
- Connect the BentleyeBay logo diagnostt tool VAS 6150A-VAS 6150B/C or 6160/A with Windows 7 software or later approved equipment to the vehtle On
Board Diagnostt (OBD) socket
- From the Desktop launch the Offboard Diagnostt Information System Servte by using the Diagstarter ton

-When prompted (Where appltable) - Select Offboard Diagnostt Information System and folbw all on screen prompts

P!fbC1"!r:~Di

1

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TSB/Document ID: SB-2032620-2A

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION:FRONT:SHOCK ABSORBER

MFR Component System:

MFR Component Subsystem:


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