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NHTSA ID Number: 10059369

Manufacturer Communication Number: 2031942-2A

TSB/Document Date: 2016-03-16


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


Technical product information

Technical product information
Topic

Mulsanne - Rear side blind fails mid cycle

Market area

Worldwide Bentley (1WBE)

Brand

BentleyeBay logo

Transaction No. 2031942/2
Level

EH

Status

Approval

Release date
New customer code
Object of complaint

Complaint type

Body fixtures and fittings -> Sunblind operation ->

functionality -> defective

Electrically raise rear screen blind

function sequence

Body fixtures and fittings -> Sunblind operation ->

functionality -> without function I

Electrically lower rear screen blind

defect

Position

New workshop code
Object of complaint

Complaint type

Position

Body fixtures and fittings -> Glazing, window lifters -> Door

concept -> design concept

window

error

Body fixtures and fittings-> Glazing, window lifters-> Door

concept -> design concept

rear

window

error

right

Vehicle data
Mulsanne
Sales types
Type

MY Brand Designation Engine code Gearbox code Final drive code

3Y2* 2011 E

*

*

*

3Y2* 2012 E

*

*

*

3Y2* 2013 E

*

*

*

rear left

Technical product information

Chassis numbers
Manufacturer Filler Type Filler MY Factory
SCB

**

*

*

*

c

SCB

**

*

*

*

c

From

To

Prod from Prod to

Documents
Document name
master.xml

II

Technical product information

Customer statement I workshop findings
Rear window blind unexpectedly stops mid cycle

Technical background
A component change in the rear side window blind mechanism has left the system with the potential to
'electrically lock up'. This function anomaly can manifest itself when a request is given to the door
control module to reverse the blind direction of travel during an opposing up or down cycle. This
request may originate from the manual switch in the door or from the key fob remote control.
On each occurrence of this failure an ignition cycle will unlock the system and reinstate blind
functionality. A permanent solutions is now available via a software download and parameter coding
change this can be performed using VAS-PC

Production change
Revised software incorporated into the door control module

Measure
Please advise customers who experience this phenomenon that a permanent solution is now available

Ensure a suitable battery charger is correctly connected to the vehicles electrical system for the
duration of this procedure
1. The procedure is only possible utilising VAS PC running on BentleyeBay logo brand CD version 19.04 with
BentleyeBay logo Brand CD update V2.0 patch installed (download from BICs)
2. Connect the BentleyeBay logo diagnostic tool VAS 5052A or later approved equivalent, to the vehicle On
Board Diagnostic socket. As an SVM is required the Bluetooth connection is not recommended

3

Technical product information

Figure 1
4. Switch on Ignition - Always use the key reader in conjunction with the Start/Stop switch to enable
ignition when performing software modifications - insert the key with no additional keys or key
jewellery attached with the blade retracted into the key reader, the ignition should now be
controlled via the Start/Stop switch (see Figure 1)

VAS 5052A

Figure 2
5. Select - Guided Functions
6. Select Brand - Model and Year
Gu~

functions
Functioos

·--·~--

......,....,..«......

BentleyeBay logo
Mulsanne 20.11>

V19,(M.00 19/03

2011

~~:.75LV8512f>S

16 • Stt!er 1)9 column electronic$ control unit· J52
17 • Control unit In dash panel insert • J2S5
·19 Data bus diagl'I0$8e inllltfaeo • J533
47 • Olgital sound pack.a~ control unit· J525

S6 ·Radio· R
57 - TV tuner - R78
SF • ContrQl un 1 for lnformation electronk:s - J794
6C • Rear View Camera System • J772
7F ·Control unit 2 for information electronics - JS.29
86 •

2011
" Ooor
CK8 6..l!l. va 512 PS

Codings that require changing were
detected I
·

- Possibly cod& 2 control unil&
• Press Ille button to display lhe control
unb pogslbly rl'QUlflng coding

6

Technical product information

Figure 8
13.The Result screen will show that 2 coding's require changing. As prompted select Done (see
Figure 8)
14.The Current and New calculated codes will be shown in the Selection screen select Yes, 62 - Rear
left door control unit will then be coded.
~
MUl6'Rllll 201 ~

2011

40oor
01

1

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TSB/Document ID: 2031942-2A

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-25

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM

MFR Component System:

MFR Component Subsystem:


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