NHTSA ID Number: 10059343
Manufacturer Communication Number: SB-2030217-2
TSB/Document Date: 2016-03-16
Summary
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
2015 E
*
*
*
4W21* 2014 E
*
*
*
4W21* 2015 E
*
*
*
Chassis numbers
Manufacturer Filler Type Filler MY Factory From
To
SCB
*
3W
*
*
*
020001 999999
SCB
*
ZA
*
*
*
020001 999999
Prod from Prod to
Documents
Document name
master.xml
master_702839_en-gb .doc
http://hst.cpn. vwg/hst2/svl/F3F2E3_2C8/B3El_194/B7B9B 1B2B2B6_ 43B/EDESF4. ..
05/08/2013
Technical product information 2030217 /2
&
Page 3 of9
Connection offline
Technical product information
Transaction No.: 2030217/2
Air spring fault finding
Customer statement I workshop findings
The front and/or rear suspension appears to have dropped
Techn ical background
The Continental
Series suspension system is fitted with air springs. Should air leak from the air
springs, this will cause the suspension to drop. However, the dropping of the suspension does not
necessarily mean that the air spring is faulty.
The Measure section of this TPI describes how and where to check for air leaks on the front and rear
air springs, this includes potential air leak points on the air spring and also the locations of an air leak
that can be repaired without the need to replace an air spring .
Please follow and complete the check list within the Measure section of this TPI to help in diagnosing
the issue, (The check list does not need to be sent as an attachment should a DISS ticket be raised)
should a leak be found from an air spring please raise a DISS ticket and include as much information
as possible including photograph/s of the leaks location to support your Warranty claim , once the
DISS ticket has been submitted please await clarification from your TSC before commencing with
replacing any of the suspected faulty air springs.
NOTE: Mandatory reporting is applicable for all air spring related issues.
Production change
Not applicable
Measure
lIJ
Always select Jack Mode before raising the vehicle and exhausting air from the suspension system
Refer to Workshop Manual Rep - Gr 43 Jack mode - To set
Front suspension air spring fault finding
Note: Before any other checks are made to the front air springs push check to confirm the pipes are
fully inserted home within the brass fitting
Air leakage may not be audible. A possible symptom of air leakage is excessive operation of the air
pump located above the rear diffuser. If no air leakage is apparent at the pipe unions and there is
excessive operation of the air pump located above the rear diffuser, there may be a damaged air
supply pipe to an air spring.
With the air suspension fully charged, use leak detector spray or a mild soap solution to check the
connections for leaks (Place an X in the appropriate box)
Air spring check points
http://hst.cpn. vwg/hst2/svl/F3F2E3_2C8/B3El_l 94/B7B9BlB2B2B6_ 43B/EDE5F4. ..
05/08/2 01 3
Technical product information 2030217/2
Brass fitting to the air spring
Page 4 of9
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
If this part is leaking Refer to
the workshop manual
Rep.Gr 43 -Air supply pipe
to repair
Top of the air spring
http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B3E1_194/B7B9BJB2B2B6_43B/EDESF4...
05/08/2013
Technical product information 203 0217 /2
Air spring gaiter
Top of the air spring
Page 5of9
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
http://hst.cpn. vwg/hst2/svl/F3F2E3 _ 2C8/B3El _l 94/B7B9B 1B2B2B6_ 43B/EDE5F4...
05/08/2013
Technical product information 2030217 /2
Page 6of9
Rear suspension air spring fault finding
Note: Before any other checks are made to the rear air spring push check to confirm the pipes are
fully inserted home within the brass fitting
Which part of the rear air spring is leaking? (Place an X in the appropriate box) with the air
suspension charged use leak detector spray or a mild soap solution to determine exactly where the
air spring is leaking
Air spring check points
Brass fitting to air Spring
Air spring bellows
Yes
Yes
No
Comment
No
Comment
No
Comment
http://hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B3E1_194/B7B9B1B2B2B6_43B/EDESF4...
05/08/2013
Technical product information 2030217/2
Page 7of9
Yes
No
Comment
Yes
No
Comment
Yes
No
Comment
If this part is leaking Refer to
the workshop manual
Rep.Gr 43 -Air supply pipe
to repair
Air spring gaiter
Section 2 - Air Supply unit check points:
-Are there any air leaks on or around the air supply unit? (Figure 1)
(Place an X in the appropriate box)
http: //hst.cpn. vwg/hst2/svl/F3F2E3_2C8/B3El_194/B7B9B 1B2B2B6_ 43B/EDESF4...
05/08/2013
Page 8 of9
Technical product information 203 0217 /2
IComment
Figure 1
NOTE : In the event of an air leak from the air pipe/brass fittings on the supply unit the brass fittings
and internal olive can be replaced individually, please follow instructions below
The air that is released is under high pressure .
Ensure Jack mode is selected
If the car is standing on its wheels, the loss of air within the levelling system will lower the
cars standing height. Remove any obstructions.
- Unscrew the leaking brass connection from the air supply unit and remove the brass nut and olive
from the pipe and discard NOTE : to prevent dirt ingress, the air supply unit ports must be capped
when the brass connection has been removed
- Caution: The next procedure involves cutting the air pipe, check before cutting the pipe that the pipe
will refit into the air supply unit without any kinks or bends, cut no more than 5MM from the end of the
pipe
-Using Part number 3WO 616 335 unscrew one end of the union (Figure 2) ensure the white bung is
not removed from the assembly until fitted
Figure 2
-Fit and secure the brass connection into the air supply pump and remove the white bung
http: //hst.cpn.vwg/hst2/svl/F3F2E3_2C8/B3El _l94/B7B9B1B2B2B6_43B/EDESF4...
05/08/2013
Technical product information 203 0217 /2
Page 9 of9
-Refit the air pipe until fully home
-Recharge the air system using Offboard Diagnostic Information System - Guided Functions>Axle
Fill/Drain
http: //hst.cpn.vwg/hst2/svl/F3F2E3 _ 2C8/B3El _ l94/B7B9Bl B2B2B6_ 43B/EDE5F4. ..
05/08/2013
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 📌【We are Here for You】Dear valued customer, please be...
- 🚀【5X Faster Next-Level Hardware, Same as MK900/ MX...
- 🔥【3000+ Active Tests = MK900/MK900BT but...
- 📢【2026 U.S. Version, All-in-One as MK808S/ MK808Z...
- 🔥【28+ Hot Services for 150+ Brands】Same as MaxiCOM...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: SB-2030217-2
Replacement Service Bulletin Number:
MFR Communication Date: 2013-08-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: SUSPENSION:REAR:SHOCK ABSORBER
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU coding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA
AutoAuth: Now supports FCA
SGW module for Chrysler
, for Jeep
, for Dodge
(2018+), for Fiat
(2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Programming): Allows for Ford
, for Lincoln
, and for Mazda
ECU programming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order - Cost-effective ECU Coding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW
, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford
, for Mazda
, and for Lincoln
. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase - OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 3 Years Software Update, Value for Money: With 3 years of software updates and 22+ languages(no IP restrictions), XTOOL D7S auto scanner code scanner ensures ongoing compatibility for the latest car models and improved diagnostic functions. This all system vehicle diagnostic scanner comes with a 30-day return policy and a 24-month repair for dependable performance. XTOOL are dedicated to your satisfaction, so enjoy seamless support and lifetime expert assistance. Should you encounter any issues or concerns, don’t hesitate to reach out XTOOL. D7S with newest update with 22 languages freely transfer without authorization, check details from setting-language or from XTOOL
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.




