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NHTSA ID Number: 10059335

Manufacturer Communication Number: SB-2028457-3

TSB/Document Date: 2016-03-16


Summary

SUMMARY TO BE PROVIDED ON A FUTURE DATE.


t

/
Technical product information

Technical product information
2012MY New GT family - Winter tyre option - enabling corresponding data to be
Topic

displayed in the infotainment unit (RNS)

Market area

Worldwide BentleyeBay logo (1WBE)

Brand

BentleyeBay logo

Transaction

2028457/3

No.
Level

EH

Status

Approval

Release date
New customer code
Complaint type Position

Object of complaint

Running gear-> Tyre monitoring concept
New workshop code
Complaint type

Object of complaint

Running gear-> Wheels, tyres, tyre pressure monitoring -> Tyre concept -> functionality
concept error

pressure monitoring system control unit

Vehicle data
2012 model year New ContinentaleBay logo GT derivatives

Sales types
Type

MY Brand Designation Engine code Gearbox code Final drive code

3931* 2012 E

*

*

*

3941* 2012 E

*

*

*

Chassis numbers
Manufacturer Filler Type Filler MY Factory
SCB

***

3W

*

c c

From

To

Prod from Prod to

Position

Technical product information

Manufacturer Filler Type Filler MY Factory
SCB

***

ZA

*

C

From

To

Prod from Prod to

C

Documents
Document name
master.xml

II

Technical product information

Customer statement I workshop findings
The vehicle is to be fitted with 21" winter tyres or 20" snow chains and the infotainment unit is
displaying only 20" winter tyre

Technical background
Currently the Infotainment unit (RNS) is programmed during manufacture to display only the 20" winter
tyre option.
If the vehicle is to be fitted with 21" winter tyre option or 20" snow chain option then additional software
can be loaded into the infotainment system to enable the correct tyre detail to be displayed

Production change
It is expected that these additional winter tyre options will be incorporated into the software during the
2013 MY production

Measure

Figure 1
If the vehicle is to have 21" winter tyre or 20" snow chains fitted and these options are not currently
offered up for selection in the infotainment unit (see Figure 1) then the following process can be
performed

3

Technical product information

Process 1: Check current software level
1. To check current software level

If not already powered up switch on Infotainment unit via ON/OFF button

Figure 2

Once the unit has powered up press and hold the CAR button for at least 5 seconds. That is until
the screen displays Radio service mode (see Figure 2 and 3)

Figure 3

In the Radio service mode screen select Version info (see Figure 3)

4

Technical product information

Figure 4

In the Version info screen note the Delivery part number, HW-Version and the SW-Version

Reference the displayed Delivery part number, HW-Version and SW-Version against the chart
shown in figure 5 below. If the numbers displayed are all listed in the same row in the left hand,
production part, columns of the chart, then the infotainment unit software update will be required
before the additional winter tyre options can be selected. In this case process 3 will have to be
carried out followed by process 2.

If the numbers currently displayed on the infotainment unit are listed in the same row on the right of
the chart, figure 5, the vehicle already has the software necessary to enable the additional winter
tyre options to be selected. This is performed by coding channel 143 and enabling the necessary
TPMS data set. In this case process 2 only will be required.

5

Technical product information

3W0.03S..017.E

560

dware
3W0.03S.()!7,D

760

Figure 5

Process 2: Enabling winter tyre options - Coding channel 143 and TPMS data set input

6

Technical product information

The following coding operation should only take place once the correct winter tyre text software has
been confirmed in process 1 and if not present installed via process 3.
1. Coding Channel 143
1. Ensure a suitable battery charger is correctly connected to the vehicles electrical system for the
duration of this procedure
2. Connect the VAS 5052A vehicle diagnostic computer to the vehicle. As an SVM is required the
Bluetooth connection is not recommended
3. Insert the key into the ignition switch and turn on the ignition

Figure 6
4. Select Vehicle Self-Diagnosis (see Figure6)

7

Technical product information

Figure 7
5. Select On Board Diagnostic (OBD) (see Figure 7)

Figure 8
6. In Select vehicle system select 56 - Radio (CAN) (see Figure 8)

Figure 9
7. In Select diagnostic function select 012-Adaptation(see Figure 9)

8

Technical product information

Figure 10
8. Enter channel number 143 followed by Q (see Figure 10)

Figure 11
9. Referencing the table below select the appropriate input value for channel number 143 for the tyre
to be fitted. Enter that value using the virtual slider, then selectSave. The example in Figure 11
shows the correct value (5) to be entered into channel 143 to enable the use of 20 "Snow Chain

9

Technical product information

20" Snow Chain

21"Wlnter

\latue

Value

Value

141

2

2

2

142

0

0

0

Cllannal number

140

1

144

0

0

0

Note: In the unlikely event that one or more of the other four channels, 140, 141, 142 or 144, are not
showing the values shown in the above table then they can be corrected using the same method
as detailed above for channel 143

Figure 12
10.Select Accept(1) then up arrow (2). Then select End and Endto exit and return to the VAS front
screen (see Figure 12)
TPMS data set input
11. Ensure the VAS 5052A vehicle diagnostic computer is still connected to the vehicle.
12.Ensure the ignition is still ON

10

Technical product information

Figure 13
13.Select Software Version Management (SVM)within Guided Functions (see Figure 13)

Figure 14
14.Select SVM- Problem related Hardware/Software Update (see Figure 14)

11

Technical product information

Figure 15
15.Display the virtual key board (Press here to display input keys) (see Figure 15)
V1~02,tlQ Qi1111~~.

Figure 16A
16. Enter the correct SVM code for the tyre type that is to be used (see Figure 16 and 16A)

12

Technical product information

Figure 17
17.Ensure you maintain your on - line network- Broadband connection. All modules will now be
interrogated, next you will be prompted to connect to SVM, your Global User Sign - on will be
required. Follow the screen prompts to continue through the procedure

Figure 18
18.The Result screen will show that coding requires changing. As prompted select Done (see Figure
18)
19.The current and new Calculated codes will be show in the Selection screen select Yes
20.ln the Successful coding screen select Done

13

Technical product information

Figure 19
21.When prompted carry out an ignition cycle, the screen will automatically move on (see Figure 19)

G~

Figure 20
22.The test will

progr~ss

to the Document actual status, automatic feedback report screen Select

Done (see Figure 20)

14

Technical product information

Figure 21
23.An automatic SVM will take place followed by a successfully completed screen. Select Done and

Figure 22
24.0nce back at the Test Plan screen turn off the ignition and remove the key, leave the ignition OFF
for 10 minutes (see Figure 22)
25.After the 10 minutes switch on the ignition. Ensure the infotainment unit has powered up, if
necessary use the ON/OFF button to power up the unit

15

Technical product information

Figure 23
26.Select CAR - the infotainment unit will now initialise the new adaptation. Whilst this takes place the
System starting graphic is displayed (see Figure 23)

Figure 24
27.0nce the screen is displaying the tyre pressure data the Tyre type button can be selected (see
Figure 24)

Figure 25

16

Technical product information

28.The tyre type screen will now display, and if required allow the selection of, the new winter tyre
option. In the example, figure 25, 20" winter (snow chains) is offered as a selectable option as a
result of inputting 5 into channel 143 during operation 9 (see Figure 26)

Process 3: Infotainment unit software update
IMPORTANT: When performing software updates it is always advisable to attach prominent warning
signs on the vehicle alerting other people within the dealership that a software update is in progress.
It should be clear to personnel in the vicinity of the vehicle that whilst the updates are in progress the
ignition state should not be changed the battery charger or any associated equipment must not be
removed or switched off

Note: Ensure a suitable battery charger is correctly connected to the vehicle electrical system for the
duration of this procedure
1. Ensure the ignition is switched off and the key is placed on the top roll
2. Switch on the infotainment unit via the ON/OFF button

17

Technical product information

Figure 26
3. Select and insert the correct regional update disc for the build specification of the car, refer to Parts
information table below (see Figure 26)

Figure 27
4. After inserting the disc wait until the "Software Loading Disclaimer" screen is displayed, then press
the "OK" button to proceed (see Figure 27). Note: A DVD/CD error screen and other screens will
briefly be displayed before the software loading disclaimer is shown these screens can be ignored

18

Technical product information

Figure 29

5. The software loading status screen will be displayed for the duration of the down load,
approximately 50 minutes. During this time do not operate the infotainment unit (see Figure 29)

Figure 30

19

Technical product information

6. Once complete the CD will automatically be ejected and the "SWL SUCCESS" message will
appear (see Figure 30)
7. Remove the CD completely. The screen will go blank

8. Allow the system to restart; this may require the ON/OFF button to be pressed (see Figure 16).
The restart will be complete after two minutes

9. A software version management target/actual comparison is now required to complete the
download operation
10.Connect the VAS 5052A vehicle diagnostic computer to the vehicle. As an SVM is required the
Bluetooth connection is not recommended
11. Insert the key into the ignition switch and turn on the ignition

Figure 31
12. With the VAS 5052A connected to the vehicle select Software Version Management (SVM) within
Guided Functions (see Figure 31)
13.ln Selecting vehicle system or function select SVM- Target I Actual comparison

20

Technical product information

Figure 32
14.Ensure your on - line Broadband connection is maintained. Your Global User Sign on will be
required to complete the Target I Actual comparison, follow the on screen prompts to complete the
operation
15.0n completion clear any related fault codes via Guided Fault Finding

Warranty accounting instructions
Cars that DO NOT require a software down load:
Warranty Type

110 and 910

Labour Operation Code

01290006

Damage Service Number

4406

Damage Code

02 02

Damage Location

801

Time

60TU

Cars that DO require software down load :
Warranty Type

110 and 910

Labour Operation Code

01290014

Damage Service Number

44 06

Damage Code

02 02

Damage Location

801

Time

140TU

21

Technical product information

Parts information
Part Number

Description

Vehicle Bulld Region

WT 10309.02.2012

Infotainment and Navigation

North America Region (NAR)

unit update disc

WT 10310.02.2012

WT 10311.02.2012

Infotainment and Navigation

Europe and Rest Of World

unit update disc

(EU/ROW)

Infotainment and Navigation

China

unit update disc

WT10312.02.2012

Infotainment and Navigation

Japan

unit update disc

22

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TSB/Document ID: SB-2028457-3

Replacement Service Bulletin Number:

MFR Communication Date: 2016-03-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

MFR Component System:

MFR Component Subsystem:


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