NHTSA ID Number: 10057894
Manufacturer Communication Number: 15-44-002
TSB/Document Date: 2015-07-10
Summary
TESLA
MOTORS, INC.: INFORMATION REGARDING A CHARGE PORT DOOR THAT IS SUSCEPTIBLE TO PREMATURE FAILURE. THE VEHICLE WILL BE UNABLE TO CHARGE IF THE CHARGE PORT DOOR IS CLOSED IF THE MOTOR FAILS. *LJ
SB-10057894-4973
SB-15-44-002
Tesla Motors, Inc.
March 23, 2015
Service Bulletin
Replace Charge Port Door Due To Premature Failure
Classification
Campaign Bulletin
Section/Group
44 - High
Voltage System
Country/Region
United States,
Canada
Year
2014-2015
Model
Model S
Version
Vehicles With
Motorized
Charge Port
Bulletin Classification: This campaign bulletin addresses a known non-safety-related condition and provides
recommended technical diagnosis and repair procedures. Apply this procedure to all vehicles in the affected VIN range
listed. These instructions assume knowledge of motor vehicle and high voltage electrical component repairs, and should
only be executed by trained professionals. Tesla Motors assumes no liability for injury or property damage due to a failure
to properly follow these instructions or repairs attempted by unqualified individuals.
Condition
Some vehicles were built with a charge port door that is susceptible to premature failure. If the charge port door is closed
when the charge port door motor fails, the vehicle will be unable to charge.
Correction
Replace the motorized charge port door.
Required Part(s): Part Number
1038548-88-C
1038548-00-E
Description
Quantity
Either of the following parts:
ASSY, MOTORIZED CHARGEPORT DOOR, SAE
or
ASSY, MOTORIZED CHARGEPORT DOOR, SAE
1
1
These part numbers were current at the time of publication. Use the revisions listed or later,
unless otherwise specified in the Parts Manual.
Special Tool(s):
1054190-00-A
1020288-00-A
FEELER GAUGES
TOOL,INSTALLATION,EV INLET,MDLS
Correction Description
Correction
Time
SB-15-44-002 Not Applicable
S011544002
0.00
Replace Charge Port Door Due To Potential Motor Failure
S021544002
0.65
Procedure
1. Replace the motorized charge port door (refer to Service Manual procedure 44011502).
SB-15-44-002
Page 1 of 2
Affected VIN(s)
5YJSA1H25EFP55056
5YJSA1H24EFP62113
5YJSA1H29EFP62124
5YJSA1H20EFP62254
5YJSA1H27EFP62428
5YJSA1H23EFP62460
5YJSA1H27EFP62512
5YJSA1H25EFP62573
5YJSA1H26EFP62615
5YJSA1H21EFP62621
5YJSA1H23EFP62622
5YJSA1H27EFP62624
5YJSA1H20EFP62626
5YJSA1H28EFP62633
5YJSA1H21EFP62635
5YJSA1H27EFP62638
5YJSA1H22EFP62644
5YJSA1H26EFP62646
5YJSA1H28EFP62650
5YJSA1H23EFP62653
5YJSA1H27EFP62655
5YJSA1H22EFP62658
5YJSA1H20EFP62660
5YJSA1H2XEFP62665
5YJSA1H24EFP62676
5YJSA1H27EFP62686
5YJSA1H29EFP62690
5YJSA1H28EFP62728
5YJSA1H21EFP62750
5YJSA1H27EFP62798
5YJSA1H22EFP62885
5YJSA1H24EFP62886
5YJSA1H29EFP62897
5YJSA1H22EFP62899
5YJSA1H25EFP62900
5YJSA1H29EFP62902
5YJSA1H20EFP62903
5YJSA1H28EFP62907
5YJSA1H2XEFP62908
5YJSA1H26EFP62968
5YJSA1H29EFP63001
5YJSA1H21EFP63011
5YJSA1H29EFP63015
5YJSA1H24EFP63021
5YJSA1H23EFP63091
5YJSA1H25EFP63092
5YJSA1H27EFP63112
5YJSA1H29EFP63113
5YJSA1H20EFP63114
5YJSA1H26EFP63117
5YJSA1H25EFP63125
5YJSA1H22EFP63129
5YJSA1H29EFP63130
5YJSA1H26EFP63134
5YJSA1H21EFP63137
5YJSA1H20EFP63436
5YJSA1H21EFP63445
5YJSA1H25EFP63447
5YJSA1H25EFP63450
5YJSA1H24EFP63455
5YJSA1H21EFP63459
5YJSA1H2XEFP63461
5YJSA1H20EFP63467
5YJSA1H24EFP63472
5YJSA1H28EFP63474
5YJSA1H21EFP63476
5YJSA1H25EFP63478
5YJSA1H20EFP63484
5YJSA1H28EFP63488
5YJSA1H2XEFP63492
5YJSA1H25EFP63500
5YJSA1H29EFP63502
5YJSA1H25EFP63528
5YJSA1H26EFP63585
5YJSA1H20EFP63727
5YJSA1H20EFP63730
5YJSA1H24EFP63732
5YJSA1H26EFP63733
5YJSA1H28EFP63734
5YJSA1H27EFP63837
5YJSA1H29EFP63838
5YJSA1H27EFP63840
5YJSA1H20EFP63842
5YJSA1H25EFP63934
5YJSA1H27EFP63935
5YJSA1H20EFP63937
5YJSA1H24EFP63939
5YJSA1H24EFP63942
5YJSA1H26EFP63943
5YJSA1H28EFP63944
5YJSA1H23EFP64015
5YJSA1H25EFP64033
5YJSA1H27EFP64177
5YJSA1H29EFP64178
5YJSA1H20EFP64179
5YJSA1H27EFP64180
5YJSA1H29EFP64181
5YJSA1H20EFP64182
5YJSA1H28EFP64186
5YJSA1H2XEFP64187
5YJSA1H27EFP64325
5YJSA1H29EFP64326
5YJSA1H22EFP64328
5YJSA1H24EFP64329
5YJSA1H22EFP64331
5YJSA1H20EFP64554
5YJSA1H25EFP64632
For feedback on the accuracy of this document, email [email protected].
SB-15-44-002
Page 2 of 2
- UNIVERSAL COMPATIBILITY: Seamlessly transitions between NACS...
- CHARGING SPEED: Up to 44 miles of range per hour of charge...
- CONVENIENCE: Indoor or outdoor installation (by your own...
- CONNECTIVITY: Connecting the Wall Connector to a local Wi-Fi...
- POWER-SHARE: Power-share is ideal for locations that need to...
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TSB/Document ID: 15-44-002
Replacement Service Bulletin Number:
MFR Communication Date: 2015-03-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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