NHTSA ID Number: 10057779
Manufacturer Communication Number: SB-E-114
TSB/Document Date: 2015-06-27
Summary
PETERBILT
: TSB CONTAINS OWNER NOTIFICATION LETTER. SELECT DOCUMENT SEARCH BUTTON BELOW. SOME TRUCKS HAVE A DEFECTIVE ELECTRONIC FUEL PUMPS, AT TIME OF MANUFACTURE, BY WHICH IF ONE PUMP FAILS OTHER WILL MAINTAIN BUT AT LOWER LOAD CAPACITY AND INFORMATION PROVIDED FOR REPAIR AND INSPECTION. *PE
E114 Fuel Unit Pump
Page 1 of 4
SB-10057779-7323
Service Bulletin
E114
Section
ENGINE
Description
PACCAR MX-13 EPA 2013 Engine Unit Pump Failures
Release Date
5/1/2015
Introduction
Peterbilt Motors Company has determined that vehicles built between March 03, 2014 and December 23, 2014
and manufactured with PACCAR MX-13 EPA 2013 engines, may have been built with defective electronic fuel pumps
(part number 1871117) and may present fault codes P0094 and P228D. There are two pumps which individually
provide enough flow to operate the engine at approximately 60% load capacity. If one pump fails the vehicle will
continue to operate, only at a lower load capacity.
E114, E117 and FRN 215-2 have been released at the same time with the goal for you to complete as many of these updates as
possible in one service event. Please NOTE that not every campaign applies to every chassis. Review DWWC/SIR for the applicable
campaigns for specific chassis. Be prepared to tell a customer how much time you will need to turn their vehicle around based upon
the applicable campaigns for their chassis
Resolution
Inspect and/or replace any unit pump that displays the part number 1871117 and all necessary parts per the
attached procedure.
Warranty
Through 10 years from registration/435k miles (700k km), Peterbilt will pay for parts at dealer net plus applicable
mark-up and labor:
The SIR system will indicate chassis involved in this repair with the designator for E114. If the vehicle is affected and
is shown to have an open campaign, please complete the work and file a quick claim
Inspect only "E114-A” (0.3 hr)
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
5/5/2015
E114 Fuel Unit Pump
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Inspect and replace one pump "E114-B" (0.5 hr)
Inspect and replace two pumps "E114-C" (1.00 hr)
File an additional claim for extraordinary circumstances. A quick claim for standard labor must be filed first.
Kenworth Vehicle Repairs:
Quick Claims cannot be used when filing claims for service performed on Kenworth Vehicles. Use the long claim input
form in DWWC by selecting Draft/Offline Claims, General tab, and in the Type of Claim drop down box, select
PACCAR Engine Claim. Use the claim codes listed below AND send an e-mail to
mailto:[email protected] with the chassis # and Campaign # in the subject field:
For Field...
Enter...
Failure Location
044-003-015 Fuel Pump Common Rail
Failure Type
700
Claim Type
A
Campaign Number
E114
SRT 044-991
0.3 Hours Labor for inspection for bad
part
SRT 044-536
0.5 Hours Labor for R&R First Fuel Pump
SRT 044-537
0.5 Hours Labor for R&R Second Fuel
Pump
Note: Troubleshooting is not required for this repair. The claim amount will be debited back if the returned parts are the new
1934322PE part number with no parts shipped back to dealer.
Parts
Peterbilt will reimburse the dealer for parts plus applicable markup.
Quantity
Part #
Description
2
1934322PE
Unit Pump - Common Rail
2
1930520PE
Fuel injection pipe
4
1313122PE
Flange Bolt 10.9
Parts Returned to:
DELPHI DIESEL SYS
ATTN: KEITH KOPITZ
1624 MEIJER DRIVE
TROY, MI
48084
FEDEX ACCOUNT 126297530
NOTE: Chassis built before 03/21/2014 that have P/N 1871117 are not defective. The defect was tied
to a specific manufacturing batch.
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
5/5/2015
E114 Fuel Unit Pump
Page 3 of 4
Labor
Peterbilt will reimburse the dealer for 0.3 hours labor to inspect for bad parts and 0.5 hours labor for each pump
replacement.
Procedure
Please Note: Inspect the pumps, and replace any pump stamped with old part number
1871117.
E114 Unit Pump Replacement Procedures
Attachments
https://eportal.paccar.com/dealer/uspb/en/service/enginebulletins/enginefieldrepair/Pages/E...
5/5/2015
E114 Fuel Unit Pump
Page 4 of 4
E114 Chassis List
E114 Customer Letter
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through this system are confidential and proprietary and the property of PACCAR Inc and its suppliers, and must be kept strictly
confidential pursuant to the contract licensing such access. Disclosure, publication, release or distribution of any material found on
PACCAR systems to any person other than employees with a need to know such information is strictly prohibited. All activity on this
system is monitored. If PACCAR suspects or discovers any unauthorized activity, access may be immediately terminated without
prior notification. Violators may be subject to legal action.
© Copyright 2015 PACCAR Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns
about this page, please contact the DealerNet Webmaster.
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5/5/2015
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TSB/Document ID: SB-E-114
Replacement Service Bulletin Number:
MFR Communication Date: 2015-05-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
MFR Component System:
MFR Component Subsystem:
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