NHTSA ID Number: 10057614
Manufacturer Communication Number: TIS-98-14
TSB/Document Date: 2015-06-13
Summary
PORSCHE
: DATA RECORDS FAIL TO COMPLY TO CURRENT STANDARDS REGARDING TRANSFER GEARS WITH CONTROL UNIT AT TIME OF DELIVERY AND WOULD NEED ALL WHEEL DRIVE CONTROL UNIT REPROGRAMMED. MODEL 2014-15 MACAN S, DIESEL, TURBO. *PE
SB-10057614-4098
Technical Information
Service
98/14
ENU
WE68
4
WE68 - Re-programming All-Wheel Drive Control Unit (Workshop Campaign)
Important:
CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN
THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE
VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE
PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY
INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE
ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING
THE CAMPAIGN AND ALSO DOCUMENT THE ACTUAL VOLTAGE ON THE REPAIR ORDER. IT IS ALSO
ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE INSTRUMENT
CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY
CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE.
Model Year:
As of 2014 up to 2015
Vehicle Type:
Macan S/Macan S Diesel/Macan Turbo
Concerns:
All-wheel drive control unit
Information:
This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Transfer
gears with a control unit containing a data record that does not comply with current standards
were delivered to the dealer organisation.
An improved data record is available for the vehicles on which the transfer gear or PDK transmission,
which contains the transfer gear unit, was replaced during the affected period. This data record
optimises the responsiveness of the all-wheel drive system.
Action
Required:
Re-program all-wheel drive control unit.
Information
When the all-wheel drive control unit is programmed, the PDK control unit is also re-programmed
automatically. It takes approx. 5 minutes in total to program the control units.
Affected
Vehicles:
The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 11 vehicles in North America.
Tools:
•
•
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.
9818 - PIWIS Tester II with PIWIS Tester software version 14.800 (or higher) installed.
2014© Porsche
Cars North America, Inc.
AfterSales
Dec 16, 2014
Page 1 of 5
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Service
WE68
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Technical Information
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Work
Procedure:
See Attachment “A”.
Claim
Submission:
See Attachment “B”.
Attachment "A"
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.
•
Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.
Before starting control unit programming, connect a battery charger or power supply, suitable for AGM
type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.
NOTICE
Control unit programming will be aborted if the Internet connection is unstable.
•
An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.
During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.
NOTICE
Control unit programming will be aborted if the vehicle key is not recognized
•
If the vehicle key is not recognized in vehicles with Porsche
Entry & Drive, programming cannot be started
or will be interrupted.
Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the
ignition lock with the plastic key fob if it was previously removed at the start of this procedure.
Work Procedure: 1
Dec 16, 2014
Page 2 of 5
Carry out general preliminary work for control unit programming as described in Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Preliminary work"'.
AfterSales
2014© Porsche
Cars North America, Inc.
Service
Technical Information
98/14
ENU
WE68
4
Carrying out control unit programming
Information
The procedure described here is based on the PIWIS Tester II software version 14.800.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
Work Procedure: 1
Re-program all-wheel drive control unit.
The basic procedure for programming a control unit is described in the Workshop Manual
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on "Programming"'.
Specific information on control unit programming during this campaign:
Required PIWIS Tester software version:
14.800 (or higher)
Type of control unit programming:
Control unit programming using the 'Automatic
programming' function for the all-wheel drive
control unit.
Control unit 'All-wheel drive' > menu
‘Programming’ >> function ‘Automatic
programming’.
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
Programming sequence:
The fault memory is first deleted during the
programming sequence. If the message appears
informing you that certain fault memory entries
could not be deleted, acknowledge the message by
pressing •>>“ and start control unit programming.
During programming, the PDK control unit
and the all-wheel drive control unit will be
re-programmed and then re-coded automatically.
Do not interrupt programming and coding.
Once the control units have been programmed
and coded, the PIWIS Tester will prompt you to
switch the ignition off and then back on again after a
waiting time of approx. 10 seconds.
Programming time (approx.):
2014© Porsche
Cars North America, Inc.
5 minutes
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Dec 16, 2014
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Procedure in the event of error messages
appearing during the programming
sequence:
Workshop Manual '9X00IN Basic instructions and
Procedure in the event of abnormal
termination of control unit programming:
Repeat control unit programming by restarting
programming.
procedure for control unit programming using the
PIWIS Tester - section on "Troubleshooting"'.
If this is not possible, re-start the PIWIS Tester and
then execute control unit programming again.
Subsequent work
Work Procedure: 1
2
Carry out general subsequent work for control unit programming as described in the Workshop
Manual Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester - section on "Subsequent work"'.
Enter the workshop campaign in the Warranty and Maintenance booklet.
Attachment "B"
Claim Submission - Workshop Campaign WE68
Warranty claims should be submitted via WWS/PQIS.
Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Information
The specified working time was determined specifically for carrying out this campaign and may differ
from the working times published in the Labor Operation List in PIWIS.
Working time:
Re-programming all-wheel drive control unit
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Re-programming PDK control unit
Dec 16, 2014
Page 4 of 5
AfterSales
Labor time: 52 TU
2014© Porsche
Cars North America, Inc.
Service
Technical Information
98/14
ENU
WE68
4
Reading out and erasing fault memories
Damage code WE68 066 000 1
Important Notice: Technical Bulletins issued by Porsche
Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche
service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche
vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche
special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche
recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche
technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche
Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche
dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche
PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche
Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche
AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche
Crest®, Porsche
®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, 918 Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, FOUR, UNCOMPROMISED®, and the model numbers and the
distinctive shapes of the Porsche
automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche
Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
Porsche
dealer use only and cannot be copied or distributed. Porsche
recommends seat belt usage and observance of traffic laws at all times.
Printed in the USA
2014© Porsche
Cars North America, Inc.
AfterSales
Dec 16, 2014
Page 5 of 5
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TSB/Document ID: TIS-98-14
Replacement Service Bulletin Number:
MFR Communication Date: 2015-06-12
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT ADAPTIVE/MOBILITY
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