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SB-10057585-1862

TECHNICAL BULLETIN
LTB00033NAS2
09 SEP 2014
© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

This reissue replaces all previous versions. Please destroy all previous versions. Only refer to the
electronic version of this Technical Bulletin in TOPIx.

Changes are highlighted in gray

SECTION: 211-04

Steering Column Issues Requiring Replacement
AFFECTED VEHICLE RANGE:
Range Rover (LM)
Model Year:
2003-2009
VIN:
3A101029-9A306625

MARKETS:
NAS

CONDITION SUMMARY:
Situation: The steering column may require replacement due to certain issues or damage.
Cause: This may be caused by one or more of the following:
• Inoperative tilt mechanism;
• Steering column lock mechanism issue;
• Reach spindle thread damage; and/or
• Rotational 'click' noises attributed to internal steering column bearings.

NOTE: For VINs 3A101029-6A216926: if the vehicle has not been updated as part of former
Service Action SB028 and the steering column tilt mechanism faults when the tilt motor reaches the
full extent of upward travel, an upgrade kit is available. Refer to SB028NAS3 on TOPIx for details.

NOTE: 'Noisy' tilt mechanism motors should NOT require replacement of the steering column
assembly. A 'noisy' tilt mechanism motor should be rectified by installing a tilt motor repair kit
(QME500070) in accordance to Technical Bulletin 57/01/03/NAS (issue 2 or later).
Action: If the issues reported with the steering column are not repairable using Technical Bulletins: SB028NAS3,
'Steering Column Tilt Mechanism Upgrade'; 57/01/03/NAS (issue 2 or later), 'Tilt Motor Mechanism Binding at
Top Position'; 57/04/05/NAS, 'Steering Column Reach Motor Jamming'; and/or 57/05/05/NAS (issue 2 or later),
'Steering Column Reach Motor Noise', refer to the Service Instruction outlined below.

PARTS:

http://topix.landrover.jlrint.com/topix/service/document/496761

10/3/2014

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NOTE: New steering columns below have the full upward tilt angle reduced by 0.5 degrees. New
columns will be supplied without the steering angle sensor to reduce parts complexity.

NOTE: Part number QMB000165 DOES NOT need to reworked with the spacer kit; these may have
been supplied under warranty instead of the ordered QMB500711 part until it became available. Part
number QMB000165 has been built to the new specification with a long tilt spindle nut and DOES NOT
require the spacer kit to be installed.
QMB500711

Steering column - with seat memory function - up to
VIN 5A198057

Quantity: 1

QMB500691

Steering column - with seat memory function - from
VIN 6A198058

Quantity: 1

TOOLS:

NOTE: This is an 'Active Bulletin' that will display a functional programming shortcut if accessed
within a diagnostic session using SDD.

SDD with latest DVD and Calibration File; first available on DVD139.03 v.186
Jaguar Land Rover-approved Midtronics battery power supply

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to TOPIx to obtain the latest repair
time.
NOTE: DDW requires the use of causal part numbers. Labor only claims must show the causal part
number with a quantity of zero.
DESCRIPTION

SRO

TIME
(HOURS)

CONDITION
CODE

CAUSAL
PART

Steering column assembly - Inner and outer Renew - 2003-2006MY

57.40.01

1.40

01

QMB000164

Steering column assembly - Inner and outer Renew - 2007-2009MY

57.40.01

0.80

01

QMB000164

Steering angle sensor - Calibrate

57.90.25.01

0.30

01

QMB000164

NOTE: Normal Warranty policies and procedures apply.

SERVICE INSTRUCTION:

NOTE: 'Noisy' tilt mechanism motors should NOT require replacement of the steering column
assembly. A 'noisy' tilt mechanism motor should be rectified by installing a tilt motor repair kit
(QME500070) in accordance to Technical Bulletin 57/01/03/NAS (issue 2 or later).

1. Renew the steering column assembly (see TOPIx Workshop Manual, section -57).

CAUTION: A Jaguar Land Rover-approved Midtronics battery power supply must be connected to the
vehicle battery during SDD diagnosis / module programming.

CAUTION: Ensure all ignition 'ON' / ignition 'OFF' requests are carried out; failure to perform these
steps may cause damage to control modules in the vehicle.

http://topix.landrover.jlrint.com/topix/service/document/496761

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NOTE: SDD must be loaded with DVD139.03 v.186 or later.

2. Connect the Jaguar Land Rover-approved Midtronics battery power supply to the vehicle battery.
3. Turn ignition 'ON' (engine not running).
4. Connect the Symptom Driven Diagnostics (SDD) system to the vehicle and begin a new session.
5. Follow the on-screen prompts, allowing SDD to read the VIN and identify the vehicle and initiating the data
collect sequence.
6. Select 'Diagnosis' from the Session Type screen.
7. Select the 'Selected Symptoms' tab, and then select:
Brake system > Steering angle sensor calibration

8. Select 'continue'.
9. Select the 'Recommendations' tab, and then select 'Run' to perform the 'Brake - system - steering angle
sensor calibration' option.
10. Follow all on-screen instructions to complete this task.
11. Exit the current session.
12. Disconnect the SDD and the battery power supply from the vehicle.

http://topix.landrover.jlrint.com/topix/service/document/496761

10/3/2014