SB-10057490-7429

Keystone RV Company

2/16/2015

SERVICE ADVISORY # 15-223
Outback FW Ground Control
It has been decided the rear ground control jack legs were too long to allow the correct
departure angle clearance. If the unit is towed up or down a steep incline it is possible the
jacks could contact the ground.
Model and Serial Numbers Included:

2015 Outback FW with Ground Control Option

Serial Number Range:

FB451704 – FB453226

Note – Check serial number on Key Express to verify the campaign is open.
Parts Required per Unit: (2) KRV # 437667 - Jack - Leg Only - Hall Effect - w/Mounting Plate - 2"
Shorter - w/Foot Plate - Level Up - 4
Tools Required: -Impact with ¾” Socket -

¾” Wrench

– Torque wrench

ONE

INSPECTION and REPAIR

Step 1

Locate the trailer on a level, flat and hard surface. Chock the wheels.

Step 2

Locate the rear ground control leveling jacks. Disconnect the wire harness connector
from the top of the jack leg. See figure 1 & 2 for before and after installation.

Fig. 1- Before

Fig. 2 - After

Step 3

Disconnect the wire harness connectors from the jack leg motor.

Step 4

Using a ¾” wrench and ¾” impact with socket remove the 6 mounting bolts from the
jack mounting bracket. Remove the jack and set aside.

Step 5

Install the supplied 23” ground control leveling jack and the 6 mounting bolts. Torque
each bolt to 90 ft-Lb.

Step 6

Reconnect the rear jack leg wire harnesses.

Step 7

Repeat for the opposite side jack.

Service Advisory 15-223
Step 8

Page 2 of 2

Zero point calibration
A. Manually run the jacks to level the unit. This is best achieved by placing a level in
the center of the unit and leveling it both side to side and front to back.
B. Once the unit is level, turn off the touch pad.
C. With the touch pad off, press and release the FRONT button ten (10) times, then
press and release the REAR button ten (10) times. This will put the system in a
zero calibrated state.
D. Press the ENTER button.
E. The system will set this point as its level state.

TWO

WARRANTY REIMBURSEMENT

Submit the request on Key Express using Flat Rate Code # 7122342A with Service Advisory
#15-223 noted in the customer complaint section. The time authorized for this repair is 1.5 hours.
If you have any questions, please call Customer Service at (866) 273 - 1456