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SI B11 23 14
Engine

SB-10057339-1116

March 2015
Technical Service

This Service Information bulletin supersedes SI 11 23 14 dated February 2015.
PERFORM THE PROCEDURE OUTLINED IN THIS SERVICE INFORMATION ON ALL
AFFECTED VEHICLES BEFORE CUSTOMER DELIVERY OR THE NEXT TIME THEY ARE IN
THE SHOP FOR MAINTENANCE OR REPAIRS.
designates changes to this revision
SUBJECT

Service Action: Replace the Thermostat (F10)
MODEL

F10 (5 Series Sedan)
With the N20 engine
SITUATION

The Service Engine Soon light is on with corresponding fault codes in the DME for the engine thermostat.
CAUSE

Moisture and corrosion could develop on the electrical contacts for the heater circuit in the thermostat.
AFFECTED VEHICLES

This Service Action involves F10 vehicles produced from August 2011 to July 2012.
First check if a Service Action label with a code number 720 is already attached to the B-pillar.
If a code number 720 has been punched out, the Campaign has already been performed and no further action
is necessary.
Vehicles which require this Service Action to be completed will show it as “Open” when checked either in the
"Service Menu" of DCSnet (Dealer Communication System) or with the Key Reader.
PROCEDURE

Replace the engine thermostat. Follow Repair Instruction RS 11 53 000, “Removing and installing/replacing
coolant thermostat (N20, N26).”
PARTS INFORMATION

P/N 11 53 8 648 791, as specified and listed in this Service Information bulletin below, must be ordered and
installed for this Service Action.
Performing a part number look-up in ETK by VIN or model will result in the wrong part being
invoiced and installed.
The part number in ETK will not satisfy completion of this Service Action.
Part Number

Description

Quantity

11 53 8 648 791

Thermostat

1

LABEL INSTRUCTIONS

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This Service Action has been assigned code number
720. After the vehicle has been checked and/or
corrected, obtain a label (SD 92-453) and:
A. Emboss your BMW center warranty number in
the middle of the label (1);
B. Punch out code number 720 (2), printed on the
label; and
C. Affix the label to the B-pillar as shown.
If the vehicle already has a label from a previous Service Action/Recall Campaign, affix the new label next to
the old one. Do not affix one label on top of another one because a number from an underlying label could
appear in the punched-out hole of the new label.
WARRANTY INFORMATION

Reimbursement for this Service Action will be via normal claim entry utilizing the following information:
Defect Code:

00 11 47 03 00

Performed before customer delivery or at the next service visit
Labor Operation:

Labor Allowance:

Description:

00 62 831

Refer to KSD2

Replace the thermostat (Plus work)

Refer to KSD2 for the corresponding flat rate unit (FRU) allowance.
With the Service Engine Soon light on
Labor Operation:

00 63 006

Labor Allowance:

Description:

13 FRU

Replace thermostat (includes
connecting an approved battery
charger/power supply and
performing a vehicle test) (Main
work)

11 FRU

Replace thermostat (includes
connecting an approved battery
charger/power supply and
performing a vehicle test) (Plus work
– Vehicle already in the workshop)

Or:

00 62 533

And:
Sublet - Coolant
Sublet Code 4

See sublet
Reimbursement for replacing the
reimbursement
drained quantity of antifreeze/coolant
calculation below (bulk container reference BMW P/N
82 14 1 467 704, one gallon

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container. Do not use this part
number for claim submission.)
Sublet calculation: Reimbursement for replacing the drained quantity of antifreeze/coolant (1 gallon bulk
container reference P/N 82 14 1 467 704, 50/50 mixture) at dealer net plus handling.
Enter this material cost in sublet and itemize the amount in the claim comment section.
[ Copyright ©2015 BMW of North America, Inc. ]

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