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SB-10057296-7310

TECHNICAL BULLETIN
Q395 UPS3814-3bNAS1
08 DEC 2014

© Jaguar Land Rover North America, LLC
NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools,
and equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some
vehicles, or provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-ityourselfers'. If you are not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land
Rover service facility to determine whether this bulletin applies to a specific vehicle.

Changes are highlighted in gray

SECTION: 307-01

Update Prior to Sale: Potential Transmission Filter Detachment from Fluid Pan
AFFECTED VEHICLE RANGE:
Range Rover Sport (LW)
Model Year:
2014
VIN:
EA356919-EA360460
Range Rover (LG)
Model Year:
VIN:
LR4 (LA)
Model Year:
VIN:

2014
EA162518-EA164102

2014
EA711721

MARKETS:
NAS

CONDITION SUMMARY:
Changes are limited to the extension of the expiry date.
Situation: An issue has been identified on a number of 2014 model year LR4 (L319), Range Rover Sport (L494),
and Range Rover (L405) vehicles where the transmission filter may become detached from the transmission fluid
pan. This could result in harsh shifting of the transmission and a transmission fault message maybe displayed on
the Instrument Cluster message center.
Action: Retailers are required to HOLD all affected vehicles (see Service Bulletin SGI14-25 for specific affected
VINs) that are in their control and refrain from releasing the vehicles for new or used vehicle sale pending
completion of the rework action detailed in this Technical Bulletin. Unsold vehicles should have this performed as
part of the Pre-Delivery Inspection (PDI) process but must have it completed prior to vehicle handover to the
customer. Affected vehicles already in the hands of customers should be updated at the next available
opportunity.

PARTS:

NOTE: ** - when ordering parts, order only the expected percentage demand of parts identified
DESCRIPTION

PART No. / SUNDRY
CODE

QTY. /
VALUE*

EXPECTED % of VEHICLES REQUIRING
PARTS**

Transmission fluid pan
kit

LR065238

1

100

Transmission oil

ZZZ999

£150.00

100

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* - an allowance equivalent to approximately US$244.50 (£150.00) has been provided to cover the cost of the
transmission oil.

SPECIAL TOOLS:
Refer to Workshop Manual / Service Instruction for any required tools

WARRANTY:

NOTE: Check DDW to ensure that the vehicle is affected by this program prior to undertaking any
rework action. Repair procedures are under constant review, and therefore times / prices are subject to
change; those quoted here must be taken as guidance only. Refer to TOPIx to obtain the latest repair
time. At the time of confirming a booking for vehicle repair, ensure that all outstanding Service Actions
are identified to ensure the correct parts are available and adequate workshop time is allocated for
repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'Q395' together with the relevant Option Code from the
table. The SRO and part information listed have been included for information only. The Option Code(s) that allows
for the drive in / drive out allowance may only be claimed if the vehicle is brought into the workshop for this action
alone to be undertaken.
This program is valid for a limited time only. Warranty claims with a repair date prior to the 10 June 2015 closure
date must be submitted for payment within 30 calendar days of completion of the repair.
PROGRAM
CODE

OPTION
CODE

DESCRIPTION

SRO

TIME
(HOURS)

QTY. /
VALUE*

44.24.04 1.8

LR065238
ZZZ999

1
£150.00

44.24.04 1.8
02.02.02 0.2

LR065238
ZZZ999

1
£150.00

44.24.04 1.7

LR065238
ZZZ999

1
£150.00

44.24.04 1.7
02.02.02 0.2

LR065238
ZZZ999

1
£150.00

44.24.04 1.6

LR065238
ZZZ999

1
£150.00

NOTE: LR4 (L319) only
Q395

PARTS /
SUNDRY CODE

B
Transmission pan - Fluid Renew

NOTE: LR4 (L319) only
Q395

C
Transmission pan - Fluid Renew
Drive in/drive out

Q395

B

NOTE: Range Rover
Sport (L494) 5.0L V8 only
Transmission pan - Fluid Renew

NOTE: Range Rover
Sport (L494) 5.0L V8 only
Q395

C
Transmission pan - Fluid Renew
Drive in/drive out

Q395

B

NOTE: Range Rover
Sport (L494) 3.0L V6 only

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Transmission pan - Fluid Renew

NOTE: Range Rover
Sport (L494) 3.0L V6 only
Q395

44.24.04 1.6
02.02.02 0.2

LR065238
ZZZ999

1
£150.00

44.24.04 1.9

LR065238
ZZZ999

1
£150.00

44.24.04 1.9
02.02.02 0.2

LR065238
ZZZ999

1
£150.00

44.24.04 1.6

LR065238
ZZZ999

1
£150.00

44.24.04 1.6
02.02.02 0.2

LR065238
ZZZ999

1
£150.00

C
Transmission pan - Fluid Renew
Drive in/drive out

Q395

B

NOTE: Range Rover
(L405) 5.0L V8 only
Transmission pan - Fluid Renew

NOTE: Range Rover
(L405) 5.0L V8 only
Q395

C
Transmission pan - Fluid Renew
Drive in/drive out

Q395

B

NOTE: Range Rover
(L405) 3.0L V6 only
Transmission pan - Fluid Renew

NOTE: Range Rover
(L405) 3.0L V6 only
Q395

C
Transmission pan - Fluid Renew
Drive in/drive out

* - an allowance equivalent to approximately US$244.50 (£150.00) has been provided to cover the cost of the
transmission oil
Normal Warranty policies and procedures apply

SERVICE INSTRUCTION:
1. Renew the transmission fluid pan (see TOPIx Workshop Manual, section 307-01).

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