Loading...

NHTSA ID Number: 10057142

Manufacturer Communication Number: WE37

TSB/Document Date: 2015-04-21


Summary

PORSCHEeBay logo: 2015 SPYDER NEW SOFTWARE AVAILABLE TO CORRECT THE PROBLEMS FOR CONTROL EQUIPMENT & DEVICES. *LJ


If the PDF is very large, it may not load in the preview below.

Download PDF [383.30 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


SaleBestseller No. 1
TOPDON RLink J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Enhanced J2534 VCI, Supports J2534/D-PDU/CAN-FD/DoIP, Compatible with 18+ Vehicle Brands, No OE Software Provided
  • J2534 Pass-Thru Programmer: TOPDON RLink J2534 is an...
  • All-in-One OEM Diagnostics: This J2534 ECU programming tool...
  • Proven Performance You Can Trust: Backed by over 10000 real...
  • Integrated Excellence, Always Up-to-Date: Featuring the...
  • Efficiency Meets Versatility: Engineered to support three...
SaleBestseller No. 2
TOPDON RLink J2534 Reprogramming Tool, High-Speed J2534 Pass-Thru Programmer, OEM Reprogramming and Diagnostic Tool, Supports J2534/D-PDU/CAN-FD/DoIP, 17+ Vehicle Brands Supported
  • Advanced VCI Box, Industry-leading J2534 Pass-Thru...
  • High-Speed OEM-Level Diagnostics & Programming: Unlock true...
  • Coverage for 17 Car Brands & Ultra Reliability: Works...
  • User-Friendly RLink Platform & Expert Support: TOPDON’s...
  • 6.6 ft USB-C Cable & Portable Storage Case: The RLink J...

This product presentation was made with AAWP plugin.


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: WE37

Replacement Service Bulletin Number:

MFR Communication Date: 2014-11-19

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SB-10057142-8309

Service

Technical Information

61/14 ENU

WE37

9

WE37 - Updating Software for Various Control Equipment and Devices (Workshop
Campaign)
Important:

CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN THE
VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE VOLTAGE
IS 13.8 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE PROGRAMMING COULD FAIL RESULTING
IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY INADEQUATE OR EXCESSIVE VOLTAGE
WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE ACTUAL VEHICLE
VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING THE CAMPAIGN
AND ALSO DOCUMENT THE ACTUAL VOLTAGE ON THE REPAIR ORDER. PLEASE REFER TO EQUIPMENT
INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY CHARGERS/POWER SUPPLIES WHICH
SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE.

Model Year:

2015

Vehicle Type:

918 Spyder

Concerns:

Software update of the following control equipment and devices:






Information:

High-voltage batteryeBay logo
Air conditioning
Rear axle steering
DME control unit
PDK control unit
PorscheeBay logo Communication Management (PCM)
Instrument cluster

This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles.
New software is available for the specified control equipment and devices.
The new software will correct the problems described below and implement improvements and function
enhancements:

High-voltage batteryeBay logo and air conditioning control units

At outside temperatures below 41° F (5° C), a component protection function, which is used to reduce the
performance of the air-conditioning compressor, is active for the air-conditioning compressor.
Due to the diagnostic strategy in the vehicle system, however, this can be detected as a fault in some
cases. As a result, implausible fault memory entries are stored and the Check Engine light is activated.
To prevent this from happening, the control units will be re-programmed using an updated data record.

Control units for rear axle steering

With the previous software used for the control units for rear axle steering, there is a possibility that the
error message "Fault rear steering Possible to drive on" will be displayed immediately after switching on

2014© PorscheeBay logo Cars North America, Inc.

AfterSales

Nov 19, 2014
Page 1 of 27

9

Service
WE37

ENU

Technical Information

61/14

the ignition. If this happens, the rear axle steering actuators will be locked at zero position. The vehicle
then behaves like a vehicle with conventional toe control arms.
The rear axle steering function is fully available again after switching the ignition off and on again.
To prevent the rear axle steering from malfunctioning, the control units for the rear axle steering will be
re-programmed using an updated data record.

DME and PDK control unit

New data records, which increase engine running comfort and driving comfort in certain driving situations, are available for the DME and PDK control units.

PorscheeBay logo Communication Management (PCM)

With the previous PCM software, the PCM system can restart automatically at times during continuous
operation and intensive use of all PCM functions (e.g. when using the navigation system and displaying
the weather chart at the same time).
To prevent this from happening, the PCM software will be updated.

Instrument cluster

For standardization reasons, changes were made to the warning messages that appear on the
instrument cluster when the language option Russian is selected (no more English warning texts appear
when Russian is selected). When Russian is selected as the required language, this only affects how
warning messages are displayed on the instrument cluster; English is still the system language.
Information
When the instrument cluster is re-coded, the individual settings implemented in the instrument cluster
by the customer will be lost and are reset to the default values of the country version that applies to
the vehicle.
It is important, therefore, to ask the customer during vehicle acceptance about his/her individual
settings implemented in the instrument cluster and restore these after carrying out the
campaign if necessary.
Action
Required:

Update the software for the affected control equipment and devices.
Information
It takes approx. 90 minutes in total to program the various control equipment and devices.
Once the software has been updated, the following steps must also be carried out in the specified
sequence:

Nov 19, 2014
Page 2 of 27

Reading out and erasing fault memories

Performing throttle valve adaptation

Calibrating electric machine

AfterSales

2014© PorscheeBay logo Cars North America, Inc.

Service

Technical Information

61/14 ENU

WE37

9

Adapting the decoupler/separating clutch*

* For adapting the decoupler, the state of charge of the high-voltage batteryeBay logo must be at least 20%.
Please check the state of charge of the high-voltage batterybefore carrying out the campaign.
The state of charge of the high-voltage batteryeBay logo is shown in the "Car & Info" display on the instrument panel
or can be read out from the DME control unit using the PIWIS Tester:
‘DME 918S HybrideBay logo’ > menu  ‘Actual values/input signals’ >> value group “Y_Hybrid” >>> value
“Y161_Hybrid battery, absolute SoC actual value.”
Charge the high-voltage batteryeBay logo before carrying out the campaign if necessary to ensure that the state of
charge is at least 20% and the decoupler can be adapted.
Affected
Vehicles:

The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 70 vehicles in North America.

Parts Info:

Part No.

Designation

Qty.

918.642.901.00

 SD card for PCM update

1 ea.*

* Every PorscheeBay logo dealership responsible for looking after a vehicle affected by the campaign is provided
with one SD card for the PCM update.
Only one SD card must therefore be ordered for every PorscheeBay logo dealership responsible for looking after a
vehicle affected by the campaign. This SD card remains available as a tool in the relevant PorscheeBay logo dealership.
Tools:


Battery Charger/Power Supply - Suitable for Lithium Ion type batteries, recommended current
rating of 70A fixed voltage 13.8V. Refer to Equipment bulletin EQ-1105.
9818 - PIWIS Tester II with PIWIS Tester software version 14.700 (or higher) installed.

Work
Procedure:

See Attachment “A”.

Claim
Submission:

See Attachment “B”.

2014© PorscheeBay logo Cars North America, Inc.

AfterSales

Nov 19, 2014
Page 3 of 27

9

Service
WE37

ENU

Technical Information

61/14

Procedure:
Information
The software for the affected control equipment and devices should be updated in the sequence
specified below if at all possible.
The sequence has been tested and optimized. Waiting times caused by programming and carrying out
the required on-board diagnosis of the high-voltage system will be reduced if this sequence and the PCM
and instrument cluster software updates, which are carried out partly in parallel, are observed.
Sequence
1

Control equipment/device

Programming
time (approx.)

Software update
performed using

High-voltage batteryeBay logo and air conditioning control
(combined programming sequence)

8 minutes

2

Rear axle steering

4 minutes

3

DME and PDK control unit
(combined programming sequence)

12 minutes

4

PorscheeBay logo Communication Management
(PCM)*

20 minutes

SD card, PorscheeBay logo part
number 918.642.901.00

5

Instrument cluster*

50 minutes

PIWIS Tester with software
version 14.700 (or higher)
installed

PIWIS Tester with software
version 14.700 (or higher)
installed

* The PCM update and the programming procedure for the instrument cluster can be performed partly in
parallel: Once the PCM update has started, the instrument cluster can be re-programmed in parallel using
the PIWIS Tester.
The procedure described here is based on the sequence described in the table.

Attachment "A"
NOTICE
Control unit programming will be aborted if the Internet connection is unstable.

An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.

During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.

NOTICE
Programming interrupted

Nov 19, 2014
Page 4 of 27

AfterSales

2014© PorscheeBay logo Cars North America, Inc.

Service

Technical Information

61/14 ENU

WE37

9

Malfunctions in control unit

Risk of damage to control unit

Route the line between the PIWIS Tester and the vehicle communication module (VCI) without tension to
prevent the line from slipping out of the USB connection on the PIWIS Tester.

Lock connecting lines on the vehicle communication module (VCI) using the bayonet lock.

Route the line between the vehicle communication module (VCI) and diagnostic socket on the vehicle
without tension and make sure that the connector is inserted fully into the diagnostic socket.

Check that the rechargeable battery for the PIWIS Tester is charged sufficiently. Connect the PIWIS Tester
to the mains power supply if necessary.

Information
Depending on the control unit to be programmed, there is a possibility that the battery management
system will open the high-voltage contactors for safety reasons, thereby disconnecting the high-voltage
battery from the vehicle electrically.
If this happens, the low-voltage vehicle electrical system will no longer be backed up by the high-voltage
battery or the high-voltage charger.

During control unit programming, connect the low-voltage vehicle electrical system to an external
backup system with 13.8 V (charging current limit: 70 A).

Information
The required work must only be carried out by high voltage technicians (HVT) with relevant qualifications for working on the 918 Spyder.
Employees without the corresponding qualifications must not carry out these tasks.
The high-voltage vehicle electrical system does not have to be isolated from the power supply in
order to carry out control unit programming and software updates.
Observe general warning notes for working on the high-voltage vehicle electrical system  Workshop
Manual '2X00IN General warning notes for working on the high-voltage electrical system'.
Important:

Fault entry in the fault memory and control unit programming aborted due to low voltage.
> Increased current draw during diagnosis or control unit programming can cause a drop in voltage,
which can result in one or more fault entries and the abnormal termination of the programming process.
> Before starting control unit programming, connect a battery charger or power supply, suitable for
Lithium Ion type batteries, recommended current rating of 70A fixed voltage 13.8V.

Work Procedure: 1

Connect the Shumacher INC-700A to the jump-start terminals in the luggage compartment, set the
charger to "Flash Reprogram" and adjust the charging voltage to 13.8 V.

2014© PorscheeBay logo Cars North America, Inc.

AfterSales

Nov 19, 2014
Page 5 of 27

9

Service
WE37

ENU

Technical Information

61/14

For further details, see  Workshop Manual '9X00IN
Battery trickle charging'.
2

123


SaleBestseller No. 1
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, Bluetooth OBD2 Scanner Diagnostic Tool, 2 Years Free Update, 38+ Services, CANFD & DoIP Protocols, All System Diagnoses, ABS Bleeding, Auto VIN
  • 🎉[OTOFIX D1 Lite, Perfect Cost-effective Diagnostic Tool]: OTOFIX D1 Lite, a newest bidirectional scan tool from OTOFIX company, is a great choice for DIYers and repair shops. 👉This obd2 scanner diagnostic tool packs all practical functions: OE level all systems diagnoses, Bi-Directional Control, 38+ reset services fixing 99% of common problems, support DoIP & CANDF protocols and FCAeBay logo AutoAuth, high-end hardware configuration. Worldwide vehicles and 🔥2 Years Free Updating🔥 covered.
  • 🎉[Bi-Directional Scan Tool, Active Test]: OTOFIX D1 Lite bluetooth obd2 scanner can also command ECUs and monitor the operation of the actuators to track down the problems of certain parts, like windows, sunroof, wipers, fuel pumps, etc., saving repair time & trouble. This makes OTOFIX D1 Lite the most cost-effective bidirectional scan tool.
  • 🎉[2026 Newest, 38+ Hot Reset Functions]: Equipped with 38+ reset functions in one, the OTOFIX D1 lite automotive scanner diagnostic tool allows you to troubleshoot 99% of common vehicle problems. You can use this car diagnostic scanner holding enough functions to easily repair common vehicle models in your repair shops. Including Oil Reset, Injector Coding, Throttle, DPF Reset, SCR Reset, Gear Learning, Clutch Learning, Suspension, etc. Note* Reset functions vary by model.
  • 🎉[OE Level Full Systems Diagnostics]: Unlike the 2-system and 4-system diagnostic tools, the OTOFIX auto scan tool can complete comprehensive system diagnostics within 5 minutes. It accesses and scans all available onboard systems like for Engine /AT /ABS /EPB /BMS /TPMS /SRS /SAS /Audio System /BCM /Air Conditioning / etc., to read & clear codes, view live data, and check ECU information. Note: Active test is not involved.
  • 🎉[Powerful Hardware Configuration]: Designed with a fashion appearance & a 7” touchscreen and a weight of 463g, this OTOFIX D1 Lite OBD2 diagnostic scanner scan tool is convenient for everywhere and easy to use & store. Android9.0 OS and 2+64GB memory enhance multi-task smoothness and diagnostic operation, no more wasting too much time. 5800mAh battery allows hours-lasting use. WiFi & VCI1 also bring faster communication for your diagnostics.
SaleBestseller No. 2
OTOFIX D1 Lite Bidirectional Scan Tool with 2-Year Free Updates, 2026 New All System Automotive Diagnostic Scanner, 38+ Reset Services, FCA AutoAuth, Active Test, CANFD&DOIP, Auto VIN
  • 🏆【2026 TOP OBD2 Scanner Diagnostic Tool】OTOFIX D1 Lite wireless obd2 scanner has upgraded hardware configuration and car coverage. The newly upgraded D1 Lite with 🔥OS Android 9.0🔥1.5Ghz 4 core high efficiency processor🔥2GB RAMeBay logo+64GB ROM large storage🔥5800mAh large battery, more stable and longer lasting diagnostics🔥 38+ Reset🔥action tests🔥full system diagnostic🔥Supports MV105 endoscope🔥21+ Language Supports🔥100000+ vehicle coverage to meet all your daily maintenance needs.
  • 👍【Bi-Directional Control / Active Test】D1 Lite obd2 scanner has bidirectional control(worth $300+), which is the most beloved feature among mechanic. If your headlights or car windows are broken, going to a repair shop will cost a lot of money. You can use D1 Lite to send execution commands to the ECU module and identify the repair status. Such as ABS, car windows, doors, valves, wipers, headlights, etc., effectively shorten diagnostic time and reduce diagnostic costs.
  • 🔥【All Systems Diagnostics, In-depth Checking】This advanced OBD2 Scanner D1 Lite can perform OE-level diagnosis of all systems including engine, transmission, airbag, ABS, ESP, TPMS, gateway, steering, radio, and air conditioning for more than 100 brands. This diagnostic scanner supports essential functions, such as reading ECU version info, reading and clearing fault codes, and reading data streams.With just a simple click, it provides you with accurate and in-depth diagnostics.
  • 🏆【38+ Reset Hot Functions】For repair workshops, holding an OTOFIX D1 Lite Auto scanner is a strong advantage over others. Its 38+ maintenance functions provide various solutions for all module repairs, including Oil Reset, TPMS Reset, Injector Coding, Suspension, Throttle Matching, etc., which will usher your repair business to a new pinnacle. Continuously updating will never make the functionality & compatibility out-of-date.
  • 🏆【150+ Models, 10000+ Car Coverage & 16 Languages】D1 Lite is a comprehensive car diagnostic scan tool, help you to troubleshoot car issues fast for 95% US, European, Asian auto makes. ✅ With frequent updates and optimizations allow D1 Lite to cover more vehicles to meet your needs. ✅ Multilingual menu allows auto mechanics around the world to use it without language barriers. 🚩Note: Kindly send us the S/N of the device to authorize new language updates before changing the menu language.
SaleBestseller No. 3
OTOFIX D1 Lite 2026 Bidirectional Scan Tool, 2 Years Free Update, 38+ Services, All System Diagnostic Scanner, Active Tests, AutoAuth FCA SGW, AutoVIN, CAN FD & DoIP, 99% Car Coverage
  • 【2026 OTOFIX D1 Lite Gives the Best Value for Money】OTOFIX D1 Lite bidirectional scan tool is more FASTER and SMARTER with 2026 Enhanced Hardwares & New Functions! 👍Alternative Bluetooth +USB connect 👍2G+64GB 👍4x ARM Cortex-A35 (1.5GHz) Processor (5X Faster CPU) 👍Android 9.0 OS 👍5G GHz WiFi 👍CANFD&DOIP 👍 FCAeBay logo AutoAuth 👍38+ Services 👍3K+ Bi-Directional Control 👍Full Systems Diagnose 👍2 Years Update 👍150+ Vehicle Coverage.
  • 👍【Active Tests】 OTOFIX D1 Lite is a bi-directional scan tool that can send commands to, and also receive information from vehicle control modules. This way, you can quickly locate and repair faulty auto parts. For Example: send direct commands to ask the vehicle to turn on/off the radiator fan, lights, sound horn, fuel pump, modulate throttle, open/close windows, operate mirrors and more. *Note that only available tests will be displayed in the menu.
  • 👍【38+ Service Functions】 OTOFIX D1 Lite scan tool offers 38+ of the hottest service functions that are commonly used for car repairs. That include Oil reset/SAS/EPB/BMS/Throttle/ABS bleeding, and 2065-new SUS/ADBLUE/NOX/Headlamp resets (and more) to help restore your car status after repairs are done. Compared to other diagnostic scanners for cars, the OTOFIX D1 Lite scanner is much more fully-featured. *Note that specific functions available depend on the make/model/year of your car.
  • 👍【All System Diagnostics + Cloud Report Management】 This 2026 car scanner OTOFIX D1 Lite provides troubleshooting and data for all ECUs: read/clear DTCs, view graphic live data/VIN, and locate system faults for safe driving. With Cloud Report Management, you can save detailed reports to cloud servers and easily shared them with others via QR codes/emails/text messages. Others can access these reports from any device (smartphones/tablets/PCs …) anytime, and you can better manage repair work.
  • 👍【99% Car Coverage】 This one-station car scanner diagnostic for all cars works on 150+ major car brands across the world. 1) It supports CAN-FD/DoIP protocols: compatible with GMCAVALIER/TRAX/Encore/Envision/GL8(LSY)/CT4/CT5 after 2019; VolvoeBay logo after 2018; Land RovereBay logo/JaguareBay logo after 2017; and BM.W F/G all chassis. 2) For models equipped with security modules (such as Renault & 2018+ FCAeBay logo SGW), its built-in AutoAuth allows you to easily break diagnostic barriers after registration.

This product presentation was made with AAWP plugin.


Last update on 2026-05-12 / Affiliate links / Images from Amazon Product Advertising API


 
Share to...