SB-10056396-2326

Technical Service Bulletin
48 Steering feels stiff when turning
48 14 61 2036032/2 July 10, 2014. Supersedes Technical Service Bulletin Group 48 number 13-56 dated
December 13, 2013 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

A4

2009 - 2013

All

Not Applicable

A4

2014

A5

2008 - 2013

All

Not Applicable

A5

2014

000001 - 029211

Not Applicable

A5 Cab

2010 - 2013

All

Not Applicable

A5 Cab

2014

000001 - 005164

Not Applicable

Q5

2009 - 2013

All

Not Applicable

Q5

2014

000001 - 051821

Not Applicable

A000001 - A900773
N000001 - N021139

Not Applicable

Condition
REVISION HISTORY
Revision

Date

Purpose

2

-

Revised header data (Corrected Elsa display error)

1

12/16/2013

Initial publication

The customer states that the steering feels stiff during turning. The condition occurs when the vehicle is stationary.

Technical Background
The steering shaft needs to be updated.

Production Solution
Improved intermediate steering shaft.

© 2014 Audi of America, Inc.

Page 1 of 2

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.

Technical Service Bulletin
Service
1. Reproduce the customer complaint to verify.
2. Inspect the vehicle’s suspension for worn or damaged components. If any issues are found, repair them before
proceeding.
3. Remove the intermediate steering shaft from the vehicle.
4. Inspect the intermediate steering shaft and ensure that both of the universal joints move freely.
5. If the intermediate steering shaft is stiff or binds during inspection, replace it.

Warranty
Claim Type:

Use applicable claim type. If vehicle is outside any warranty, this Technical Service
Bulletin is informational only.

Service Number:

4816

Damage Code:

0017

Labor Operations:

Steering column lower remove + reinstall

4816 1900

50 TU

Inspect intermediate steering shaft

4816 0199

10 TU

Technical diagnosis at dealer’s discretion
(Refer to Section 2.2.1.2 and Audi Warranty Online for DADP allowance details)
Claim Comment:

As per TSB #2036032/2

Additional Information
All parts and service references provided in this TSB (2036032) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.

© 2014 Audi of America, Inc.

Page 2 of 2

All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval
system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior
expressed written permission of the publisher.