NHTSA ID Number: 10056361
Manufacturer Communication Number: PIP-5216
TSB/Document Date: 2014-11-08
Summary
BUICK
/CADILLAC
/CHEVROLET
/SATURN
/PONTIAC
/ GMC
: VEHICLE EXPERIENCE LOWER END SQUEAK OR SQUEAL, KNOCKING NOISE OR SEIZED ENGINE POSSIBLY THE MAIN BEARING OR ROD HAD FAILED. *PE
SB-10056361-6502
File in Section:
Service Bulletin
Bulletin No.:
Date:
PIP5216
August, 2014
PRELIMINARY INFORMATION
Subject:
Engine Replacement Recommendations HFV6 Only
Models:
2009-2015 Buick
Enclave
2010-2015 Buick
LaCrosse
2013-2015 Cadillac
ATS
2007-2015 Cadillac
CTS
2007-2010 Cadillac
STS
2007-2015 Cadillac
SRX
2013-2015 Cadillac
XTS
2010-2015 Chevrolet
Camaro
2012-2013 Chevrolet
Caprice PPV
2012-2015 Chevrolet
Captiva Sport
2015 Chevrolet
Colorado
2008-2015 Chevrolet
Equinox
2012-2015 Chevrolet
Impala Vin W
2014-2015 Chevrolet
Impala Vin 1
2009-2015 Chevrolet
Traverse
2007-2015 GMC
Acadia
2015 GMC
Canyon
2010-2015 GMC
Terrain
2008-2010 Pontiac
G6
2008-2009 Pontiac
G8
2008-2009 Pontiac
Torrent
2007-2009 Saturn
Aura
2008-2010 Saturn
Vue
2007-2010 Saturn
Outlook
Equipped with HFV6 engines.
The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.
Condition/Concern
If a vehicle comes into the dealership with a knock noise, seized engine, lower end squeak or squeal or any
condition that you suspect a rod or main bearing failure.
First, verify there is metal in the engine oil caused by bearing damage / debris by removing the oil pan
3961446
3961447
If Due To Bearing Failure when completing diagnosis, and deciding whether to replace the engine or repair it,
complete the following before making that determination.
Recommendation/Instructions
1. Inspect the oil control solenoids for metal debris. This shows the oil filter is in by-pass and unfiltered oil with
bearing debris was pumped into the oil lubrication gallies, throughout the engine.
3961448
3961450
2. Inspect for damage to the cam caps Journals and camshaft journals on the heads (obvious signs of metal
through the cap).
3966789
3. Inspect the timing chain idler sprockets for stiffness when turning. (Should turn smooth and free)
3961451
3961452
Any Of These 3 instances would be cause to replace the engine instead of repair.
A repair would entail cylinder head and all timing component replacement, Crankshaft and bearing replacement, and
at least 1 rod replaced.
Further the entire engine would need to be completely stripped down, tanked, and blown out to ensure all metal was
cleaned out.
This is particularly difficult on this engine due to the inaccessibility of the Main Oil Gallery to clean.
Also the piston skirt sprayers could become plugged as well as all the lifters.
If a complete engine tear down and clean procedure and parts replacement is completed, normally the cost
comparison would warrant engine replacement anyway and the danger of a dealer caused repeat failure is far less
likely.
Keep in mind that a repair and then replacement will usually be cause for additional inspection and scrutiny that
could result in more questioning about the repair methods.
HFV6 engines are scheduled to be returned to the WPC for inspection to verify the concern, as well as the
information provided in the repair order to support the engine replacement.
Warranty Information
For vehicles repaired under warranty use:
Labor Operation
4067490
Description
Labor Time
Engine Replacement
Use Published Labor
Operation Time
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.
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TSB/Document ID: PIP-5216
Replacement Service Bulletin Number:
MFR Communication Date: 2014-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE
MFR Component System:
MFR Component Subsystem:
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