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NHTSA ID Number: 10055656

Manufacturer Communication Number: TI-19-14

TSB/Document Date: 2014-06-26


Summary

PORSCHEeBay logo: THERE IS A SOFTWARE ERROR MESSAGE, IMMEDIATELY DISPLAYED, "FAULT REAR STEERING POSSIBLE TO DRIVE ON", IN THE REAR AXLE STEERING, AFTER TURNING ENGINE IGNITION ON AND WOULD NEED TO BE REPROGRAMMED. MODEL 2014 911 TURBO, 911 TURBO S. *PE


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TSB/Document ID: TI-19-14

Replacement Service Bulletin Number:

MFR Communication Date: 2014-04-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY

MFR Component System:

MFR Component Subsystem:


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Technical Information

SB-10055656-2191

Service

19/14 ENU

WE14

4

WE14 - Re-programming Control Units for Rear Axle Steering (Workshop Campaign)

Important Note: CRITICAL WARNING - THIS CAMPAIGN INCLUDES STEPS WHERE SEVERAL CONTROL UNITS IN
THE VEHICLE WILL BE PROGRAMMED WITH THE PIWIS TESTER. IT IS CRITICAL THAT THE VEHICLE
VOLTAGE BE BETWEEN 13.5 VOLTS AND 14.5 VOLTS DURING THIS PROGRAMMING. OTHERWISE, THE
PROGRAMMING COULD FAIL RESULTING IN DAMAGED CONTROL UNITS. CONTROL UNITS DAMAGED BY
INADEQUATE VOLTAGE WILL NOT BE COVERED UNDER WARRANTY. THE TECHNICIAN MUST VERIFY THE
ACTUAL VEHICLE VOLTAGE IN THE INSTRUMENT CLUSTER OR IN THE PIWIS TESTER BEFORE STARTING
THE CAMPAIGN AND ALSO DOCUMENT THE ACTUAL VOLTAGE ON THE REPAIR ORDER. IT IS ALSO
ADVISABLE TO MONITOR THE VEHICLE VOLTAGE DURING THE PROGRAMMING VIA THE INSTRUMENT
CLUSTER. PLEASE REFER TO EQUIPMENT INFORMATION EQ-1105 FOR A LIST OF SUITABLE BATTERY
CHARGERS/POWER SUPPLIES WHICH SHOULD BE USED TO MAINTAIN VEHICLE VOLTAGE.
Model Year:

2014

Model Line:

911 Turbo (991)/911 Turbo S (991)

Concerns:

Control units for rear axle steering

Information:

This is to inform you of a voluntary Workshop Campaign on the above-mentioned vehicles. Due to a
software error in the control units for rear axle steering, there is a possibility that the error
message "Fault rear steering Possible to drive on" will be displayed immediately after
switching on the ignition.
If this happens, the rear axle steering actuators will be locked at zero position. The vehicle then behaves
like a vehicle with conventional toe control arms.
The rear axle steering function is fully available again after switching the ignition off and on again.

Action
Required:

Re-program control units for rear axle steering.
Information
It takes approx. 4 minutes to program both control units for rear axle steering.

Affected
Vehicles:

The VIN(s) can be checked by using PIWIS Vehicle Information link to verify if the campaign affects the
vehicle. This campaign is scope specific to the VIN! Failure to verify in PIWIS may result in an improper
repair. This campaign affects 1,146 vehicles in North America.

2014© PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 17, 2014
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Service
WE14

ENU

Technical Information

19/14

Information
This campaign also affects the vehicles on which workshop campaign WD52 - "Re-programming control
units for rear axle steering" had to be carried out previously.
The control units for rear axle steering are re-programmed again with an updated data record during
this campaign.
The campaign must be carried out even if workshop campaign WD52 - “Re-programming
control units for rear axle steering” has already been carried out on the vehicle.
Workshop campaign WD52 - "Re-programming control units for rear axle steering" is therefore replaced
by this campaign.
9818 - PIWIS Tester II with software version 13.600 (or higher) installed
Battery Charger/Power Supply - Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.

Tools:


Work
Procedure:

See Attachment “A”.

Claim
Submission:

See Attachment “B”.

Attachment "A"
NOTICE
Fault entry in the fault memory and control unit programming aborted due to low voltage.

Increased current draw during diagnosis or control unit programming can cause a drop in voltage, which
can result in one or more fault entries and the abnormal termination of the programming process.

Before starting control unit programming, connect a battery charger or power supply, suitable for AGM
type batteries, recommended current rating of 70A fixed voltage 13.5V to 14.5V.

NOTICE
Control unit programming will be aborted if the Internet connection is unstable.

An unstable Internet connection can interrupt communication between PIWIS Tester II and the vehicle
communication module (VCI). As a result, control unit programming may be aborted.

During control unit programming, always connect PIWIS Tester II to the vehicle communication module
(VCI) via the USB cable.

Apr 17, 2014
Page 2 of 5

AfterSales

2014© PorscheeBay logo Cars North America, Inc.

Service

Technical Information

19/14 ENU

WE14

4

NOTICE
Control unit programming will be aborted if the vehicle key is not recognized

If the vehicle key is not recognized in vehicles with PorscheeBay logo Entry & Drive, programming cannot be started
or will be interrupted.

Switch on the ignition using the original vehicle key. To do this, replace the original vehicle key in the
ignition lock with the plastic key fob if it was previously removed at the start of this procedure.

Work
Procedure:

NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
1

Carry out general preliminary work for control unit programming as described in  Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Preliminary work"'.

Carrying out control unit programming
Work
Procedure:

NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
1

Re-program control units for rear axle steering.
The basic procedure for programming a control unit is described in the Workshop Manual - 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on "Programming"'.
Specific information on control unit programming during this campaign:
Required PIWIS Tester software version:

13.600 (or higher)

Type of control unit programming:

Control unit programming using the "Campaign"
function in the Additional menu on the PIWIS
Tester by entering a programming code.

Programming code:

M6J3U

2014© PorscheeBay logo Cars North America, Inc.

AfterSales

Apr 17, 2014
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Service
WE14

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Technical Information

19/14

Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
During the programming sequence, the control
unit for left rear axle steering is re-programmed
first, then the control unit for right rear axle
steering is re-programmedautomatically. Once
programming is complete, both control units are
re-codedautomatically.

Programming sequence:

Do not interrupt programming and coding.
Time required for programming and
coding (approx.):

4 minutes

Software version programmed during this
campaign:

1007
Following control unit programming, the software
version can be read out of the control units for rear
axle steering in the  'Extended identification' menu
using the PIWIS Tester.

Procedure in the event of error messages
appearing during the programming
sequence:

 Workshop Manual '9X00IN Basic instructions and

Procedure in the event of abnormal
termination of control unit programming:

Repeat control unit programming by entering the
programming code again.

procedure for control unit programming using the
PIWIS Tester - section on "Troubleshooting"'.

Subsequent work
Work
Procedure:

NOTE: VEHICLE VOLTAGE MUST REMAIN BETWEEN 13.5 AND 14.5 VOLTS DURING THE ENTIRE WORK
PROCEDURE.
1

Carry out general subsequent work for control unit programming as described in the Workshop
Manual  Workshop Manual '9X00IN Basic instructions and procedure for control unit programming
using the PIWIS Tester - section on "Subsequent work"'.

2

Enter the workshop campaign in the Warranty and Maintenance booklet.

Attachment "B"
Claim Submission - Workshop Campaign WE14
Warranty claims should be submitted via WWS/PQIS.

Apr 17, 2014
Page 4 of 5

AfterSales

2014© PorscheeBay logo Cars North America, Inc.

Service

Technical Information

19/14 ENU

WE14

4

Open campaigns may be checked by using either the PIWIS Vehicle Information system or through PQIS
Job Creation.
Labor, parts, and sublet will be automatically inserted when Technician is selected in WWS/PQIS. If
necessary, the required part numbers will need to be manually entered into warranty system by the dealer
administrator.
Scope:
Information
The specified working time was determined specifically for carrying out this campaign and may differ
from the working times published in the Labor Operation List in PIWIS.
Working time:
Labor time: 21 TU

Re-programming control units for rear axle steering
Includes:
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Reading out and erasing fault memories
 Damage code WE14 066 000 1

Important Notice: Technical Bulletins issued by PorscheeBay logo Cars North America, Inc. are intended only for use by professional automotive technicians who have attended PorscheeBay logo service training
courses. They are written to inform those technicians of conditions that may occur on some PorscheeBay logo vehicles, or to provide information that could assist in the proper servicing of a vehicle. PorscheeBay logo special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those PorscheeBay logo recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained PorscheeBay logo technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized PorscheeBay logo Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized PorscheeBay logo dealer to verify the current and
correct part numbers. The work procedures updated electronically in the PorscheeBay logo PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© PorscheeBay logo Cars North America, Inc.

Dealership
Distribution
Routing

Service Manager

_______

Shop Foreman

_______

Service Technician

________

_______

_______

_______

Asst. Manager

_______

Warranty Admin.

_______

Service Technician

________

_______

_______

_______

Dr. Ing. h.c. F. PorscheeBay logo AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the PorscheeBay logo Crest®, PorscheeBay logo®, Boxster®, Carrera®, Cayenne®,
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distinctive shapes of the PorscheeBay logo automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
PorscheeBay logo Cars North America, Inc. believes the specifications to be correct at the time of printing. Specifications, performance standards, standard equipment, options, and other elements shown are
subject to change without notice. Some options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. The information contained herein is for internal authorized
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Printed in the USA

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AfterSales

Apr 17, 2014
Page 5 of 5

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