NHTSA ID Number: 10054544
Manufacturer Communication Number: IB-12-N-001-A
TSB/Document Date: 2014-02-03
Summary
ISUZU
: SOME VEHICLES MAY EXPERIENCE A NO CRANK, NO START, NO TOOL COMMUNICATION CONDITION IN EXTREMELY COLD WEATHER SITUATIONS. THIS FAILURE MAY BE CAUSED BY A STUCK ECM MAIN RELAY (X-30). ALSO INCLUDED MODEL N-SERIES MODEL YEAR 2014-2015. *JS UPDATED 04/23/2014 *JS UPDATED 11/14/14. *PE
SB-10054544-6156
BULLETIN NUMBER:
IB12-N-001B
Information Bulletin
ISSUE DATE:
FEBRUARY 2014
GROUP:
ELECTRICAL
No Crank/No Start, No Scan Tool Communication - Extreme Cold Weather
AFFECTED VEHICLES
2007 - 2009 Chevrolet or GMC W3500/W4500/W5500
2007 - 2015 Isuzu NPR/NPRHD/NQR/NRR
SERVICE INFORMATION
AFFECTED VEHICLES
• 2007-2015MY Isuzu N-Series Equipped with 5.2L (4HK1) Diesel Engine and Diesel Particulate Filter (DPF)
This bulletin supersedes IB12-N-001A. This bulletin is being revised to update Model Years. Please discard bulletin
IB12-N-001A.
INFORMATION
This bulletin applies to specific regions in Canada and Alaska where ambient daytime temperatures can drop below
-20 degrees C.
Some customers may experience a no crank/no start condition when ambient temperatures drop to or below -20 degrees C.
Vehicles equipped with Multi Information Display (MID) will show the error code P1464. In most cases, this condition is the
result of a stuck ECM Main Relay (X-30). This condition can be confirmed by connecting IDSS. If IDSS cannot communicate
with the vehicle, the ECM has not powered up due to the frozen X-30 Relay.
Note: If IDSS communicates normally, it is not a frozen relay. Follow normal diagnostics to correct the concern.
Isuzu is happy to announce the availability of a new relay with improved performance for this condition. Installation of the new
relay requires a small modification to the relay box cover. Follow the service procedure provided in this bulletin to properly install
this new relay.
SERVICE INFORMATION
1. Remove relay box cover.
2. Remove the original ECM Main Relay in location X-30.
3. Install the new relay at location X-30.
4. Locate the relay box cover rib as shown in figure 1.
5. Trim the relay cover rib approximately 3 mm to provide clearance for the new relay.
6. Install the relay cover and confirm it seals properly. If the cover does not close properly, trim additional material
from the cover until it seals.
PARTS INFORMATION
Parts can be ordered from American Isuzu Parts Distribution Network (AIPDN).
Part Number
8-98167-260-0
Description
Relay
Qty
1
WARRANTY INFORMATION
For vehicle repaired under warranty, use the labor operation code provided below.
Operation
Code
N2821
N2827
Description
Labor Time
Relay – Fuel System –
Replace
See
Published
Labor Time
See
Published
Labor Time
Powertrain System –
Replace
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
- SB-10054544-6156.pdf (121.45 KB)
- SB-10054544-8673.pdf (195.37 KB)
- SB-10054544-9604.pdf (123.83 KB)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: IB-12-N-001-A
Replacement Service Bulletin Number: IB-12-N-001-C
MFR Communication Date: 2014-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- 【OE-Level Full System Diagnostics-Lifetime F*REE Software Updates】The VDIAGTOOL D200 OBD2 Scanner for cars is a all system bidirectional scan tool that enjoy lifetime f*ree software updates, delivers complete system coverage. reading/clearing codes across engine, transmission, ABS, SAS, EPB, TPMS plus full access to body, chassis, powertrain and all control modules. This D200 Bidirectional car scanner works with most 1996+ OBD2 gasoline and hybrid
cars and light trucks. It does NOT support pure electric and heavy-duty trucks. PLEASE CHECK COMPATIBILITY BEFORE ORDERING or Contact us with VIN to confirm compatibility. - 【Supports OBD2 Full Functions-ZERO Subscription Fees】D200 Bidirectional OBD2 Scanner is a upgarde of universal car code reader. It supports OBD2 full functions to help you turn off the annoying instrument fault indicator, such as read/clear codes, O2 sensor test, I/M readiness, on-board monitor test, datastream, freeze frame, E-VAP system test, and retrieve vehicle information. This professional obd2 scanner diagnostic tool can full access to diagnostics, reset tools and maintenance features with a single payment. NOTE: The fault code can only be cleared after the vehicle's malfunction has been repaired; please ensure the vehicle issue is fixed before clearing the code.
- 【D200 Hidden 2 Advantages: 1. $169 Expandable 49+ Advanced Resets. 2. $199 Get J2534 P*a*s*s-Thru Programming】Your core car diagnostics and 26 reset remain lifetime f*ree for everyday maintenance. When you need deeper repair capability, upgrade with 3-year access for $169 in Store on VDIAGTOOL App, gaining 49+ advanced resets. D200 configured with J2534 hardware, upgrade only when you need without replacing the entire device. You also can Lifetime Unlock for $199 in Store one-time, perform module programming, software re~flashing and ECU data updates directly. Supports 17+ major brands, including for BMW, for Audi, for GM, for Ford and more. Note:D200 does‘t provide any OE software.
- 【Full Bidirectional Control / Active Tests】The D200 car scanner diagnostic tool is a true bidirectional scan tool that lets you send commands directly to the vehicle’s ECU for active tests. Quickly test fuel pumps, relays, solenoids, injectors, cooling fans, windows, sunroofs and more to verify operation instantly. Get dealership-level diagnostic control at a fraction of the cost (ofter $100-200$ per diagnostic visit), reduce guessworkand confirm repairs faster, avoid unnecessary parts replacement, towing fees and wait times.
- 【26 F*ree Essential Reset & Relearn Functions – Everyday Maintenance Made Easy】Handle common maintenance and repair jobs without visiting the shop. The D200 code readers & scan tools includes 26 f*ree high-demand reset functions, including Oil Reset, EPB Service, SAS Calibration, ABS Brake Bleeding, Throttle Relearn, Injector Coding, Headlight Adjustment, Tire Size Reset and more. Perfect for home car owners, mechanics and DIYers – just plug and diagnose anytime, anywhere! Note: Service functions vary by vehicle model—please confirm compatibility.
- 【A MUST-HAVE TOOL FOR DIYERS】 - VDIAGTOOL VD10 car code reader is an incredibly useful obd scanner for each car owner or hobbyist, even for those with little to no experience when it comes to vehicle mechanics! Similar to a fixd car diagnostic tool, using this car diagnostic scanner is extremely easy. All you have to do is attach it to your car OBDII port and you can diagnose car problems in seconds! Read Codes (DTCs); Clear Codes; Live Data; View Freeze Frame; I/M Readiness; Vehicle Information.
- 【KEEP ENGINE IN GOOD STATUS】 - VDIAGTOOL check engine code reader brings a fast access to scan, read the car fault code, show its definition on the screen instantly, troubleshooting to find the root causes of problems, erase the engine fault code and turn off the MIL (Malfunction Indicator Light). Similar to a fixd car diagnostic tool, this car code reader helps ensure your engine stays in top condition.
- 【READ/CLEAR CODES & DTC LOOKUP】- No search online & saving your time, this vehicle car code reader retrieves generic (P0, P2, P3, and U0), manufacturer specific (P1, P3, and U1) codes, pending codes and displays DTC definitions based on the built-in database(more than 3000 codes) on the TFT screen, find out the root causes and clear the codes after fixed.
- 【LIVE DATA & RETRIEVE FREEZE FRAME】 - This diagnostic scan tool for accurate diagnosis enables you to retrieve data from vehicle sensors, such as Engine RPM, Intake air temperature, Short/Long term fuel, Misfire data and etc. The freeze frame is stored in the PCM together with the diagnostic trouble code (DTC) related to the fault. Comparable to a fixd car diagnostic tool, the VD10 car code reader car scanner can be a valuable & practical diagnostic aid and also greatly help when diagnosing intermittent problems.
- 【I/M READINESS for THE S-nn-0-g CHECK】- OBDII vehicle may not pass the annual inspection unless the required monitors since reset are complete. So you should at least read the readiness monitors and make sure they are ready. This car obd2 scanner diagnostic tool is equipped with I/M readiness function to check the operations of the e-m-issi0n system on OBD2 compliant vehicles, run I/M monitor readiness test, checking if the pass vehicle s-m-0-g inspection.
- 【Professional Diagnostics】 The VD80 BT Lite bidirectional obd2 scanner is a professional OBD2 scanner diagnostic tool, delivering vehicle diagnostics right in your own garage. It supports 4,000+ active diagnostic tests, 28+ maintenance service functions, ECU coding, PMI calibration, brake service reset, and OEM-grade full-system vehicle scanning—perfect for DIYers and pros looking for powerful automotive tools. The available function tests vary by model—please to confirm compatibility.
- 【ADVANCED ECU CODE, CUSTOMIZE OE-SETTINGS】As a complete car code reader and reset tool, the VD80 BT Lite bidirectional obd2 scanner supports ECU coding for VW, for Audi, for BMW, for Benz, for Mitsubishi and more. PMI function for Ford/for Lincoln/for Mazda, supports copy data into new module. Step-by-step Guided Diagnostics makes complex jobs easier—making this one of the most reliable code readers & scan tools on the market.
- 【100000+ Vehicles Compatibility – CAN FD/DOIP】 VD80 BT Lite Auto Scanner Compatible with 100,000+ vehicles worldwide, this bidirectiona car scanner works with all OBD2-compliant vehicles manufactured after 1996, covering more than 100 brands worldwide. It also supports CAN FD, DOIP and FCA Secure Gateway protocols, boost 2X faster data transfer, covers 99% of U.S., EU and Asian cars. With 22 languages and 2 years of f*ree updates—future-proofing your car reader diagnostic for all cars.
- 【28+ Maintenance Services & Calibration Functions】VD80 BT Lite scanner for car Supports 28 maintenance services, including resetting oil and service lights after routine maintenance, registering new batteries for proper system operation, and clear clogged filters and restore performance. Additionally, it calibrates TPMS sensors after tire rotations, resets brake systems after pad replacements, relearns steering angle sensors after alignments, and more. These functions help your vehicle quickly and accurately return to peak performance—without the costly dealer visits.
- 【True Bidirectional Control – Diagnose with Confidence】Standing out with full-system coverage and extensive active test capabilities, the VD80 BT Lite bidirectional scan tool retrieves data from electronic control units and performs a wide range of active tests. You can real-time control over modules like fuel pumps, windows, A/C clutches, and relays. Perform 100+ advanced functions including throttle adaptation, injector coding, VIN write, idle relearn, and ABS bleed—helping you fix it right the first time with this all-in-one car diagnostic scanner.
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.