SB-10054443-2494

WARRANTY
CAMPAIGN
SIDE-BY-SIDE
VEHICLES
WARRANTY
Bulletin
CAUTION: All involved customers must be notified, all involved units must be corrected as per instructions herein.

Campaign no.: 2013–11
June 28th, 2013

Subject: Vehicle Control Module (VCM) Reflash

2013-6

No.

YEAR

MODEL

MODEL NUMBER

SERIAL NUMBER

2013

Commander™ Electric

All

All

PROBLEM
The Vehicle Control Module (VCM) calibration file
may be corrupted which may lead to the following
problems:
– Vehicle will stop working
– E will be displayed in the gauge instead of the
gear position (P, R, N, H, L)
– No communication will be possible with the
VCM using the diagnostic tool.

SOLUTION
Re-flash the Vehicle Control Module (VCM).

PROCEDURE
Calibration Update File
Download
Download the file from BOSSWeb to your shop
computer.
Proceed as follows:
1. On the internet, go to the BOSSWeb site:
WWW.BOSSWEB.BRP.COM

2. Under ComCenter drop down list, select:
– DOCUMENT
3. In the menu, select:
– Document Type: DIAGNOSTIC SOFTWARE
– Category: B.U.D.S.
– Product Line: SSV
4. Click on arrow to start search and wait for result.

5. Select box and download the calibration update
file.
FILE NAME DESCRIPTION
VCM New Calibration File Update
NOTE: Remember where you save the file to

retrieve it. If your internet connection is on another PC, download the file to a memory key or
other method of transfer, to update your shop
computer.
IMPORTANT: To update the VCM with this file,
you need to download from BOSSWeb the LATEST (June 28, 2013) Commander Electric Diagnostic Tool and install it on your PC.

Connecting the PC to the
Vehicle
REQUIRED TOOLS
MPI-2 DIAGNOSTIC CABLE
(P/N 710 000 851)
MPI-2 INTERFACE CARD
(P/N 529 036 018)

1. Locate the 6-pin diagnostic connector underneath dashboard on driver's side.
2. Disconnect the 6-pin diagnostic connector from
it's holder (protective cap).
3. Connect one end of the MPI-2 diagnostic cable
to the vehicle connector.

Printed in Canada. (tbg2013-006 en FY)
©2013 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved.
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates.

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tbl2011-001-061
mmr2006-079-200

4. Connect the other end of diagnostic cable to the
MPI-2 interface card.

MPI-2 INTERFACE CARD CONNECTED TO USB PORT

Mandatory Condition to
Re-flash the Vehicle Control
Module (VCM)

vdd2006-001-151

DIAGNOSTIC CABLE CONNECTED TO MPI-2 INTERFACE CARD

NOTE: An optional MALE-FEMALE EXTENSION SERIAL CABLE (P/N DB9) available at electronic retail

outlets can be used between diagnostic cable and
MPI-2 interface. Do not exceed 7.6 m (25 ft).

To re-flash successfully the VCM:
– Vehicle MUST be in PARK
– Vehicle MUST be CONNECTED to the 120 V
power outlet.

Flashing the Vehicle Control
Module (VCM)
1. Block vehicle wheels.
2. Open the diagnostic software (make sure you
have installed the latest version dated June 28,
2013).
3. Turn power key to ON.
NOTE: Ensure both USB and CAN lights of MPI-2
are green.
4. Click on Enabled and then on Maintenance.
CAUTION Vehicle will be in NEUTRAL as
parking brake will be released.

529035697

OPTIONAL MALE-FEMALE EXTENSION SERIAL CABLE

5. Connect the MPI-2 interface card to the USB
port of a PC (personal computer).

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2013-6

WARRANTY CAMPAIGN

WARRANTY
Submit a warranty claim using the normal claiming
procedure.
For claiming procedure, refer to the DEALER/DISTRIBUTOR WARRANTY GUIDE.
CAMPAIGN NUMBER

2013-11

Claim type

Campaign claim

Action

Repair

Flat rate

0.3 hour

Expiration date

January 31, 2016

tbg2013-003-101_a

1. First: click Enabled
2. Secondly: click Maintenance

5. Select Flash VCM.

tbg2013-003-100_b

6. Select file which was previously saved on the
PC.
FILE NAME
CAN MY 2014 REV 17.hex

7. Execute the re-flash.
NOTE: Follow instructions on screen. You will
have to turn OFF and turn ON the power key.
The re-flash is completed once the download
numbers have stopped rolling.
8. Turn OFF the power key.
9. Close the diagnostic tool and disconnect the
MPI-2 interface card.
10. Insert the vehicle diagnostic connector in its
cap.

WARRANTY CAMPAIGN

2013-6

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