NHTSA ID Number: 10046079
Manufacturer Communication Number: RN-612-1
TSB/Document Date: 2012-09-26
Summary
PETERBILT
: CERTAIN MODEL YEAR TRUCK MAY EXPERIENCE ISSUES WITH MIRROR CONTROLS, DOOR LOCKS AND WINDOWS PERFORMING PROPERLY. UPDATED SOFTWARE AND PARTS NEED TO BE REPLACED ACCORDING TO REPAIR NOTICE. MODEL 2013 579. *PE
612-1 579 Software Update
Page 1 of 3
SB-10046079-8661
Repair Notice
612-1
Section
Instruments - 53
Description
Model 579 Software/Hardware and Electrical updates.
Release Date
8/15/2012
Introduction
Peterbilt
Motors has decided that certain Model 579 vehicles built between January 23, 2012 and May 4, 2012, exhibit performance
issues with door locks, windows, and mirror controls.
Expiration Date: February 28, 2013
Resolution
Peterbilt
has issued this field repair notice to replace parts and update software
Warranty
The SIR system will indicate chassis involved in this field repair with the designator “612-1” in the campaign field.
If the vehicle is affected and is shown to have an open campaign, please complete the work and submit a quick claim 612-1.
Parts
Parts are provided at no cost and the dealer will be reimbursed an additional hour of labor to compensate for parts handling.
https://eportal.paccar.com/dealer/uspb/en/service/vehiclebulletins/vehiclefieldrepair/Pages/6121_5... 8/28/2012
612-1 579 Software Update
Page 2 of 3
Submit a SupportNet Case to order parts. Provide the following information:
1.
2.
3.
•
•
•
•
•
•
•
•
Dealer code
Chassis number
Put "Peterbilt
579 software program" in the subject line of your SupportNet case.
NOTE: Parts are on reserve for each chassis. Please ensure you confirm with the customer that your dealership is the
repairing location before ordering parts.
PPD will ship all of the appropriate parts associated with the chassis number.
Parts will be shipped at no charge to the dealer.
Parts will be shipped complete at one time.
Parts will be shipped by ground. Transit time is about 1 week.
The packing slip will have a Dealer Order Number of “RETRO CH 123456” and the kit P/N
Ensure that the Parts and Service Managers are both aware of this order.
Ensure your dealership has these parts in house before scheduling the customer in for this retrofit.
Kit Number
Part Number
Description
Qty
P21-1049-2201KR
Driver Side Door control module
1
P21-1050-2101KR
Pass Side Door control module
1
612-1M
Parts return is not required. Render parts unusable and dispose of them in accordance with your servicing locations scrap part
disposition procedures.
Labor
The field repair will reimburse according to the table below:
SRT
Time
Description
002-314
0.2 hr
R&R (1) door control module
045-066
0.3 hr
Reflash CECU, cluster and hvac
controller
Procedure
NOTE: Install all modules before flashing software. Do not flash software before installing the new components.
https://eportal.paccar.com/dealer/uspb/en/service/vehiclebulletins/vehiclefieldrepair/Pages/6121_5... 8/28/2012
612-1 579 Software Update
1.
2.
Page 3 of 3
Install parts
Using ESA 4 service tool, perform the following CECU FLASH update:
Flash CECU to:
Flash Cluster to:
Flash HVAC to:
P30-1011-102
P30-1015-101
P30-1033-101
Attachments
612 -1 Dealer Chassis List
Access to PACCAR
’s Enterprise Portal is provided as a benefit of doing business with PACCAR
. All applications and content accessed
through this system are confidential and proprietary and the property of PACCAR
Inc and its suppliers, and must be kept strictly
confidential pursuant to the contract licensing such access. Disclosure, publication, release or distribution of any material found on
PACCAR
systems to any person other than employees with a need to know such information is strictly prohibited. All activity on this
system is monitored. If PACCAR
suspects or discovers any unauthorized activity, access may be immediately terminated without
prior notification. Violators may be subject to legal action.
© Copyright 2012 PACCAR
Inc. All rights reserved. We welcome your feedback on this page. For technical questions or concerns
about this page, please contact the DealerNet Webmaster.
https://eportal.paccar.com/dealer/uspb/en/service/vehiclebulletins/vehiclefieldrepair/Pages/6121_5... 8/28/2012
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TSB/Document ID: RN-612-1
Replacement Service Bulletin Number:
MFR Communication Date: 2012-08-15
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
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