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NHTSA ID Number: 10045701

Manufacturer Communication Number: NTB-12-065

TSB/Document Date: 2012-09-13


Summary

NISSANeBay logo: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. ON VEHICLES, COMBINATION METER NEEDS TO BE REPROGRAM DUE TO NON ILLUMINATION OF PORTIONS OF THE COMBINATION METER. MODELS 2013 ALTIMA. *PE UPDATED 9/24/12. *PE UPDATED 3/22/2013 *JS


SB-10045701-1669

Reference:

Dat e:

NTB12-065

August 30, 2012

VOLUNTARY SERVICE CAMPAIGN
2013 ALTIMA METER BACK LIGHT ILLUMINATION

CAMPAIGN ID #:
P2537
APPLIED VEHICLE: 2013 Altima (L33)
Check Service COMM to confirm campaign eligibility.

INTRODUCTION
NissaneBay logo is conducting a Voluntary Service Campaign to reprogram the combination meter
illumination function. On the affected vehicles, portions of the combination meter may not
illuminate as designed. This service will be performed at no charge for parts or labor.

IDENTIFICATION NUMBER
NissaneBay logo has assigned identification number P2537 to this campaign. This number must appear
on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the
service department. This includes vehicles purchased from private parties or presented by
transient (tourist) owners and vehicles in a dealer’s inventory.

NissaneBay logo Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that
it does. See your NissaneBay logo dealer to determine if this applies to your vehicle.

1/8

SERVICE PROCEDURE
NOTE: Before continuing, it is IMPORTANT to make sure:

ASIST on the CONSULT PC has been freshly synchronized (updated).

All CONSULT related software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets all reprogramming software during ASIST
synchronization.

The Extended Storage Switch is pushed in (customer delivery mode).

Make Sure the “Meter Reprogramming Tool” (L50_L33_MeterReprogrammer_V2.0.4.0.exe)
has been installed into the CONSULT PC as follows:

NOTE: If the L50/L33 Reprogrammer tool has already been installed, skip to Meter
Reprogramming Procedure on the next page.

1. The Panasonic Toughbook (CONSULT PC) automatically gets the L50/L33 Reprogrammer
Tool during ASIST synchronization.

2. The CONSULT PC will display a notification that updates are available.

3. Follow the on-screen instructions to install the L50/L33Reprogrammer Tool.

4. Once installed, the L50/L33 Reprogrammer Tool is available by selecting:
Start > All Programs > L50_L33_MeterReprogrammer_V2.0.4.0.exe

2/8

NTB12-065

Meter Reprogramming Procedure

1. Connect the plus Vehicle Interface (plus VI) to the vehicle.

Make sure to use the correct VI for C-III plus (plus VI).
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is
loose during reprogramming, the process will be interrupted and the Combination
Meter may be damaged.

2. Connect the USB cable between the CONSULT PC and the Plus VI.

3. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage
drops during reprogramming, the process will be interrupted and the Combination
Meter may be damaged.

4. Connect a battery charger to the vehicle battery:

Set the battery charger at a low charge rate.
NOTE: The GR-8 (Battery and Electrical Diagnostic Station) set to “Power Supply” mode
is recommended.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure
the battery voltage stays between 12.0V and 15.5V during reprogramming. If the battery
voltage goes out of this range during reprogramming, the Combination Meter may be
damaged.

5. Turn off all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the
CONSULT PC and the VI.
CAUTION: Make sure to turn off all external Bluetooth® devices. If Bluetooth® signal
waves are within range of the CONSULT PC and the VI during reprogramming,
reprogramming may be interrupted and the Combination Meter may be damaged.

6. Turn the ignition ON with the engine OFF.

7. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear
defogger, audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes
out of this range during reprogramming, the Combination Meter may be damaged.

3/8

NTB12-065

8. Turn ON the CONSULT PC.

9. Close all software applications (including ASIST, C-III, or C-III plus):

10. Launch the L50/L33 Reprogramming Tool:
Start > All Programs > L50_L33_MeterReprogrammer_V2.0.4.0.exe

11. When the screen in Figure 1 displays, select METER Re-program.

If needed; use this to
select/change the
screen language

Figure 1

4/8

NTB12-065

12. Select OK – meter reprogramming will start.

Figure 2

13. The screen in Figure 3 displays when reprogramming is complete – Select OK.

Figure 3

5/8

NTB12-065

NOTE: If the screen in Figure 4
displays, reprogramming is not needed
for this vehicle or it has already been
done:
a. Select OK.
b. Close the reprogramming
tool/software.
c. Skip to step 16.
Figure 4

NOTE: If the screen in Figure 5 displays
the reprogramming has failed.
a. Select OK and close the
reprogramming tool/software.
b. Restart the Service Procedure from
the beginning. Make sure all steps
are completed correctly.

Figure 5

6/8

NTB12-065

14. For warranty documentation, print a copy of the screen in Figure 6 and attach it to the repair
order.

To print, use your browser menu – File/Print/OK.

15. After printing, close the L50/L33 Reprogrammer tool/software by selecting the red “X” in
upper right corner.
NOTE: The L50/L33Reprogrammer tool/software must be closed before opening CONSULT
III plus.

Close: only
after printing

File/Print/OK

Figure 6

16. Open CONSULT III plus, and erase DTCs from all systems.

17. Turn OFF the CONSULT PC and disconnect from the vehicle.

18. Turn the ignition OFF.

19. Disconnect the battery charger.

7/8

NTB12-065

CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
CAMPAIGN (“CM”) I.D.
P2537

DESCRIPTION
Reprogram Combination Meter

8/8

OP CODE
P25370

FRT
0.3 hrs.

NTB12-065

1

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TSB/Document ID: NTB-12-065

Replacement Service Bulletin Number: NTB-12-065-B

MFR Communication Date: 2013-01-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE

MFR Component System:

MFR Component Subsystem:


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