Loading...

NHTSA ID Number: 10045699

Manufacturer Communication Number: SP-12-23

TSB/Document Date: 2012-09-13


Summary

PREVOSTeBay logo: CORRECTIVE MEASURE FOR THE EGR VALVE IS NECESSARY BECAUSE OF THE UNNECESSARY PRESENCE OF O-RINGS, WHICH MAY PREVENT FREE VALVE ACTUATION. EGR VALVE CAN BE REPLACED WITH LATEST VERSION. MODELS 2012-13 H3-41, H3-H45 COACHES, H3-45 VIP MOTORHOMES, X3-45 COACHES, XLII SHELLS, X3-45 VIP MOTORHOMES. *PE


Special Bulletin

SB-10045699-3389

SP12-23

Date

Expiration

Release

Page

08.2012

08.2014

1

1(10)

VOLVOeBay logo D13 ENGINE – EGR VALVE STUCK ISSUE
PrevosteBay logo vehicles
DESCRIPTION
On the vehicles affected by this bulletin, application of a corrective measure concerning the EGR valve is
necessary due to presence of unnecessary O-rings that may prevent free valve actuation.
2 POSSIBLE OPTIONS
PART 1)

Replacement of the existing EGR valve (requires removal of the cooling pack)

PART 2)

DYNO test

The EGR valve can be replaced with the latest version, not equipped with O-rings. A second corrective
measure consisting in having the engine running at high power rating on a dynamometer (DYNO test) for
a definite period of time. Doing this will burn off the faulty O-rings and get rid of them in an effective way.

MODEL YEAR(S) AND VEHICLES INVOLVED

NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or Vehicle Warranty
Information tool found on PrevosteBay logo–Systems tab of the Volvo TruckseBay logo Dealer Portal

Model

VIN

H3-41, H3-45 coaches
and

From 2PCH33497DC712119 up to 2PCH33499DC712199 incl.

H3-45 VIP motorhomes
Model Year : 2012 - 2013
X3-45 coaches
XLII shells

From 2PCYS3497CC735286 up to 2PCG33491DC735326 incl.

X3-45 VIP motorhomes
Model Year : 2012 - 2013
This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified
before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle
Identification Number (VIN) of each vehicle concerned.

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

2(10)

BEFORE UNDERTAKING ANY CORRECTIVE MEASURES, YOU MUST CHECK FIRST THAT THE PRESENT EGR VALVE IS
REALLY INVOLVED. CHECK THE PART NUMBER AND DATE CODE ON THE EGR VALVE BODY (refer to the table of involved
EGR valve below).

VOLVOeBay logo PART NUMBER

1
2
3
4

21735861
21735862
21735863
21735864

DATE CODE OF AFFECTED
EGR VALVE

from 086M to162M incl.

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

PART 1

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

3(10)

REPLACEMENT OF THE EGR VALVE

MATERIAL
Order the following parts:
Part No.

Description

Qty

21735863

EGR VALVE

1

20755169

V-BAND CLAMP, EGR HOT PIPE

2

20841816

GASKET, HOT PIPE

2

20850815

GASKET, EGR VALVE TWIN PORTS

1

O-RING, OIL LINES

2

FLANGE SCREW, M10X90

4

976014
21528673

NOTE

Material can be obtained through regular channels.

DANGER
Park vehicle safely, apply parking brake, stop engine. In the battery box, set the battery cut-off switch
to the OFF position prior to working on the vehicle.
1)

To easy removal and replacement of the EGR valve, you must proceed to the standard removal
procedure of the cooling pack (charge air cooler, radiator, radiator fan clutch and angle drive
assembly). Remove the cooling pack and proceed to the EGR valve replacement as described in
EGR VALVE, REPLACEMENT procedure found on IMPACT (see images below).
RESULTS

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

4(10)

NOTE

TIGHTENING TORQUES
EGR VALVE MOUNTING FLANGE SCREW
Tighten the flange screws diagonally
Step 1. Tighten 15±3 lbf-ft (20±4 Nm)
Step 2. Tighten 45±4 lbf-ft (61±3 Nm)
EGR HOT PIPE V-BAND CLAMPS
Tighten to 50 lbf-in (6 Nm)

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

PART 2

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

5(10)

DYNO TEST

Here is the procedure to get rid (burn) of the EGR valve O-rings through a chassis DYNO test.
GENERAL TEST GOAL
We need T1 (EngExhTemp) to reach about 430°C (806°F) which should correspond to about 550°C
(1022°F) exhaust manifold temperature.
This 550C is our real target, but we have no temperature sensor there.
We need to have that temperature for a minimum of 18 minutes.
 T1 = Exhaust temperature at DPF Inlet = approximately exhaust temperature at engine outlet =
EngExhTemp (in VolvoeBay logo engineering tools). This is not DPF Temp!
 T1 + 120°C (248°F) = approximately exhaust manifold temperature = approximately exhaust
temperature at EGR valve (just for your information).
CHASSIS DYNO TECHNICAL REQUIREMENTS and PREPARATION

Select a heavy duty chassis DYNO that can handle HD Trucks wheel HP, high wheel torque (high
HP at low RPM), and vehicle drive axle weight.
Minimum 300Hp at drive axle wheels. For more information please refer to technical details table
at the end of this procedure.

VEHICLE PREPARATION




Check engine oil level.
Closely monitor coolant level, and note it. We may need this information later on.
Remove ABS fuse #23 (located in front electrical compartment).
Reason: rear wheels turning + front wheel not turning = Incoherence = ESP engaged.
ABS fuse removal avoids this behavior.
IMPORTANT: to prevent activation of the AFSS (automatic fire suppression system), unplug
connector L282A at the extinguisher cartridge.
HVAC running at full capacity if needed (see note 3 below).

TEST PROCEDURE – Without Premium Tech Tool (BLIND TEST)




th
With Allison : Transmission should be set in 5 gear (see note 1 below).
Adjust engine + DYNO parameters for engine to be running at FULL LOAD, at 1200 ~ 1250 RPM.
Make sure conditions are as stable as possible.
Once a stable condition is reached, have a full load warm up of 2 minutes (see note 2 below).
Run 18 minutes at full load ~1200 RPM (see note 2 below).
Total = 20 minutes at FULL LOAD ~1200 RPM (see note 2 below).

Note 1:
Transmission should be set in 5th gear. (At lower gears, high torque could break the
DYNO.)
Unfortunately fluctuations may occur, mainly at lower engine RPMs.
At low RPM + high loads, the transmission has the tendency to down shift in 4th.
If you use the DYNO of an Allison Transmission Dealer, the best thing would be to ask
them to use the Allison DOC Interface tool, and perform a clutch test to really LOCK the
transmission in 5th gear.
Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

6(10)

This is what has been done during the first DYNO test performed in Quebec city.
Note 2:
Unfortunately fluctuations will occur, because of our large cooling fan being engaged &
disengaged, or previous gear down shifts in 4th.
 Engine should remain at full load, in the 1200 ~ 1250 RPM target range.
 Dynamometer parameters should be continuously adjusted to compensate.
You can either adjust DYNO load, or vehicle wheel speed.
For example, with an axle ratio of 3.58, we were constantly adjusting
target speed between 55 and 58 MPH. And it did work well.
 1250-1300 RPM can be reached for short periods. Not ideal, but no limitation.
 1300-1400 RPM can be reached for short periods of time (1400 RPM can be reached, but if it happens, please extend test time to
compensate for ¨2x time lost¨.
Note 3:
Check technical details table at the end of this procedure, you will notice that, in the range
of 1200-1250 RPM, vehicle wheel HP can reach 340HP.
 In case DYNO HP is around 300HP at the wheel, it will be limit (this was our
case!).
 In order to help, we were making the HVAC running at full capacity.

TEST PROCEDURE – With Premium Tech Tool (and monitoring T1)
Exact same activities as previous procedure.
th
 With Allison : Transmission should be set in 5 gear (see note 1).
 Adjust engine + DYNO parameters for engine to be running at FULL LOAD, at 1200 ~ 1250 RPM.
Make sure conditions are as stable as possible.
 Once a stable condition is reached, have a full load warm up of 2 minutes (see note 2).
 Run 18 minutes at full load ~1200 RPM (see note 2).
 Total = 20 minutes at FULL LOAD ~1200 RPM (see note 2).
But monitoring engine exhaust temperature (T1) will allow you to be more confident on the
exhaust temperatures and high temperature condition cumulated time achieved.
No uncertainty like, should I run a little longer?
o
o Target Engine exhaust temperature : T1 >= 430 C (806°F)
o If you reach or exceed this temperature for a minimum of 18 minutes, you’re all set!
o No need for >1300 RPM monitoring. No time compensation for >1300RPM.
FYI, on H3 we reached a steady 425°C-460oC (797°F-860°F), and on XL we reached a steady
450°C-485oC (842°F-905°F).

POST TEST PROCEDURE

12

Bestseller No. 1
Camco Tastepure RV Water Filter - Advanced RV Inline Water Filter with Flexible Hose Protector - GAC & KDF Filtration - Made in USA - Camping Essentials for Fresh Drinking Water (40043)
  • Advanced 6-Step Filtration Technology: Discover the...
  • Certified Lead-Free: This camping water filter is...
  • Access to Pure, Great-Tasting Water: Enjoy clean water...
  • Patented Technology & Made in the USA: This in-line water...
  • Versatile Applications: Easily attach this multi-purpose...
Bestseller No. 2
RV Shower Head with Hose, High Pressure 5 Mode Shower head Replacement, Showerheads for RV/Campers, Travel Trailer, Motorhome for Water Saving, Handheld Shower Head Holder and Hose, On Off Switch
  • 5 Setting Handheld RV Shower Head -High pressure handheld RV...
  • Power Jet Mode -Simply take off the head and you can use the...
  • Water Saving Pause Button -The water flow will be shut off...
  • RV Shower Head Holder -2 Installations are available, screw...
  • Easy Installation -The campereBay logo shower head with hose, shower...

Last update on 2026-06-13 / Affiliate links / Images from Amazon Product Advertising API


 

If the PDF is very large, it may not load in the preview below.

Download PDF [550.89 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SP-12-23

Replacement Service Bulletin Number:

MFR Communication Date: 2012-08-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



Bestseller No. 1
KINGBOLEN Ediag Elite OBD2 Scanner Bluetooth, Bidirectional Test Scanner All System Diagnostic Tool for iOS & Android, 15+ Hot Reset, CANFD Protocol, FCA AutoAuth, No Subscriptions Lifetime Update
  • OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bidirectional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
  • Bidirectional Control for Quickly Locating Problems: The Bidirectional Scan tool allows you to send commands directly from your smartphone to your vehicle for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
  • 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us check compatibility.
  • Wide Compatibility CANFD & FCAeBay logo Autoauth: Compatible with GM, FordeBay logo, ToyotaeBay logo, ChryslereBay logo, HondaeBay logo, MazdaeBay logo, NissaneBay logo, MitsubishieBay logo, HyundaieBay logo, KIAeBay logo with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCAeBay logo cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us to confirm compatibility before purchase.
  • Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
SaleBestseller No. 2
KINGBOLEN K7 Bidirectional Scan Tool 2026 OBD2 Scanner Bluetooth with Lifetime Updates, No Annual Fees, 31+ Resets, Component Matching, All System Diagnostic, CAN FD, FCA AutoAuth, Crankshaft Relearn
  • No Annual Fees & 2026 Upgraded CAN FD: Why pay $199/year or more for updates? The 2026 newest Kingbolen K7 obd2 scanner features have been upgraded to Lifetime Updates without subscription fees, saving you significant costs in the long run. K7 scan tool also adds the CAN FD protocol for the latest GM models (2019+), enabling faster data transfer, reducing the risk of undetected errors
  • 2026 Newest Top-tier Car Scanner: Kingbolen K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Test, ECU Online/Offline Code, 31+ Resets, PMI for FordeBay logo, LincolneBay logo, MazdaeBay logo, Global version for 100+ brand vehicles and 17 languages, no area limit, FCAeBay logo AutoAuth
  • OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with Auto Vin can do one-click to scan ECUs on most of vehicles, like pcm, ecm, eps, bcm, tpms, sas, a/c system... to read/clear code, view live data, freeze frame, read ecu info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
  • Bidirectional Test/Active Test & ECU Code: Stop guessing and start fixing. Bidirectional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to save money and time on car repairs when performing complex maintenance and repair
  • 31 Reset Functions: Avoid expensive dealership visits for simple services. Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional diagnostic scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Code, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. Note: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
SaleBestseller No. 3
Ediag Elite KINGBOLEN Bluetooth OBD2 Scanner, Lifetime NO Cost Update Bidirectional Scan Tool for iOS & Android, Wireless Full System Car Diagnostic Scanner, 15+ Reset Service, CANFD, FCA AutoAuth
  • 【Cost-effective Diagnostic Scan Tool】Lifetime updates without fee, No subscription fee required, No IP restrictions, Ediag Elite bluetooth scanner stands out. It can perform in-depth Full System diagnostics,15+ Reset Services, powerful Active Test, CANFD & FCAeBay logo AutoAuth. Connect your phone via Bluetooth for diagnosis, providing a faster, smarter and smoother diagnostic experience. Easy to put in pocket, convenient to carry, keep track of the car's status anytime, anywhere. Best bang for your bucks.
  • 【15+ Reset Service, Easy Problem Solving】 KINGBOLEN Ediag Elite obd2 scanner diagnostic scan tool comes with 15+ professional reset functions, including: Oil Reset, ABS Bleeding, Injector Code, SAS Reset, TPMS Reset, BMS Reset, AFS Reset, Sunroof Calibration, Brake Reset and more special functions in system diagnose menu. The ideal bluetooth scanner for mechanics and DIY enthusiasts, which can save unnecessary maintenance costs and significantly shorten repair time.
  • 【Comprehensive Full Systems Diagnostic】 The Ediag Elite obd2 scanner bluetooth supports full system In-Depth diagnosis. It can read/clear fault codes, read real-time data/freeze frame, module information, and perform testing and reset functions for ECM, BCM, ABS, SRS, TPMS, TCM, BMS, SAS, A/C & RTM systems ect. It works with most car models after 1996, cover more than 150+ car brands. Supports 22 global languages for your convenience(EN, FR, ES, DE, IT, RU, PT, JP, TU...)
  • 【Powerful Bidirectional Scan Tool & Active Test】 The obd2 code reader for Ediag Elite can perform real time active test that can send commands to the vehicle’s ECU to drive the actuators to work, such as turn on the radiator fan, modulate the throttle, open/close windows, etc. It can help you quickly find out the bad components and the cause of the fault, which can save you a lot of time. With BT 5.2 wireless connectivity, you can enjoy wireless diagnostics up to 33 feet.
  • FCAeBay logo AutoAuth & CANFD Compatibility】 Ediag Elite scan tool offers support with FCAeBay logo Gateway Access, allowing you to perform protected functions on FCAeBay logo vehicles, including ChryslereBay logo, DodgeeBay logo, JeepeBay logo, Alfa RomeoeBay logo, FiateBay logo vehicles, etc.(Note:just allows you to access the FCAeBay logo, but need to have your own FCAeBay logo account) Supports the CAN-FD protocol, provide high-speed vehicle diagnostic communication and data transfer, working perfectly on GM vehicles produced after 2020, saving $100 to buy a CAN FD adapter.

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...