Loading...

NHTSA ID Number: 10045699

Manufacturer Communication Number: SP-12-23

TSB/Document Date: 2012-09-13


Summary

PREVOSTeBay logo: CORRECTIVE MEASURE FOR THE EGR VALVE IS NECESSARY BECAUSE OF THE UNNECESSARY PRESENCE OF O-RINGS, WHICH MAY PREVENT FREE VALVE ACTUATION. EGR VALVE CAN BE REPLACED WITH LATEST VERSION. MODELS 2012-13 H3-41, H3-H45 COACHES, H3-45 VIP MOTORHOMES, X3-45 COACHES, XLII SHELLS, X3-45 VIP MOTORHOMES. *PE


Special Bulletin

SB-10045699-3389

SP12-23

Date

Expiration

Release

Page

08.2012

08.2014

1

1(10)

VOLVOeBay logo D13 ENGINE – EGR VALVE STUCK ISSUE
PrevosteBay logo vehicles
DESCRIPTION
On the vehicles affected by this bulletin, application of a corrective measure concerning the EGR valve is
necessary due to presence of unnecessary O-rings that may prevent free valve actuation.
2 POSSIBLE OPTIONS
PART 1)

Replacement of the existing EGR valve (requires removal of the cooling pack)

PART 2)

DYNO test

The EGR valve can be replaced with the latest version, not equipped with O-rings. A second corrective
measure consisting in having the engine running at high power rating on a dynamometer (DYNO test) for
a definite period of time. Doing this will burn off the faulty O-rings and get rid of them in an effective way.

MODEL YEAR(S) AND VEHICLES INVOLVED

NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or Vehicle Warranty
Information tool found on PrevosteBay logo–Systems tab of the Volvo TruckseBay logo Dealer Portal

Model

VIN

H3-41, H3-45 coaches
and

From 2PCH33497DC712119 up to 2PCH33499DC712199 incl.

H3-45 VIP motorhomes
Model Year : 2012 - 2013
X3-45 coaches
XLII shells

From 2PCYS3497CC735286 up to 2PCG33491DC735326 incl.

X3-45 VIP motorhomes
Model Year : 2012 - 2013
This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified
before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle
Identification Number (VIN) of each vehicle concerned.

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

2(10)

BEFORE UNDERTAKING ANY CORRECTIVE MEASURES, YOU MUST CHECK FIRST THAT THE PRESENT EGR VALVE IS
REALLY INVOLVED. CHECK THE PART NUMBER AND DATE CODE ON THE EGR VALVE BODY (refer to the table of involved
EGR valve below).

VOLVOeBay logo PART NUMBER

1
2
3
4

21735861
21735862
21735863
21735864

DATE CODE OF AFFECTED
EGR VALVE

from 086M to162M incl.

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

PART 1

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

3(10)

REPLACEMENT OF THE EGR VALVE

MATERIAL
Order the following parts:
Part No.

Description

Qty

21735863

EGR VALVE

1

20755169

V-BAND CLAMP, EGR HOT PIPE

2

20841816

GASKET, HOT PIPE

2

20850815

GASKET, EGR VALVE TWIN PORTS

1

O-RING, OIL LINES

2

FLANGE SCREW, M10X90

4

976014
21528673

NOTE

Material can be obtained through regular channels.

DANGER
Park vehicle safely, apply parking brake, stop engine. In the battery box, set the battery cut-off switch
to the OFF position prior to working on the vehicle.
1)

To easy removal and replacement of the EGR valve, you must proceed to the standard removal
procedure of the cooling pack (charge air cooler, radiator, radiator fan clutch and angle drive
assembly). Remove the cooling pack and proceed to the EGR valve replacement as described in
EGR VALVE, REPLACEMENT procedure found on IMPACT (see images below).
RESULTS

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

4(10)

NOTE

TIGHTENING TORQUES
EGR VALVE MOUNTING FLANGE SCREW
Tighten the flange screws diagonally
Step 1. Tighten 15±3 lbf-ft (20±4 Nm)
Step 2. Tighten 45±4 lbf-ft (61±3 Nm)
EGR HOT PIPE V-BAND CLAMPS
Tighten to 50 lbf-in (6 Nm)

Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

PART 2

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

5(10)

DYNO TEST

Here is the procedure to get rid (burn) of the EGR valve O-rings through a chassis DYNO test.
GENERAL TEST GOAL
We need T1 (EngExhTemp) to reach about 430°C (806°F) which should correspond to about 550°C
(1022°F) exhaust manifold temperature.
This 550C is our real target, but we have no temperature sensor there.
We need to have that temperature for a minimum of 18 minutes.
 T1 = Exhaust temperature at DPF Inlet = approximately exhaust temperature at engine outlet =
EngExhTemp (in VolvoeBay logo engineering tools). This is not DPF Temp!
 T1 + 120°C (248°F) = approximately exhaust manifold temperature = approximately exhaust
temperature at EGR valve (just for your information).
CHASSIS DYNO TECHNICAL REQUIREMENTS and PREPARATION

Select a heavy duty chassis DYNO that can handle HD Trucks wheel HP, high wheel torque (high
HP at low RPM), and vehicle drive axle weight.
Minimum 300Hp at drive axle wheels. For more information please refer to technical details table
at the end of this procedure.

VEHICLE PREPARATION




Check engine oil level.
Closely monitor coolant level, and note it. We may need this information later on.
Remove ABS fuse #23 (located in front electrical compartment).
Reason: rear wheels turning + front wheel not turning = Incoherence = ESP engaged.
ABS fuse removal avoids this behavior.
IMPORTANT: to prevent activation of the AFSS (automatic fire suppression system), unplug
connector L282A at the extinguisher cartridge.
HVAC running at full capacity if needed (see note 3 below).

TEST PROCEDURE – Without Premium Tech Tool (BLIND TEST)




th
With Allison : Transmission should be set in 5 gear (see note 1 below).
Adjust engine + DYNO parameters for engine to be running at FULL LOAD, at 1200 ~ 1250 RPM.
Make sure conditions are as stable as possible.
Once a stable condition is reached, have a full load warm up of 2 minutes (see note 2 below).
Run 18 minutes at full load ~1200 RPM (see note 2 below).
Total = 20 minutes at FULL LOAD ~1200 RPM (see note 2 below).

Note 1:
Transmission should be set in 5th gear. (At lower gears, high torque could break the
DYNO.)
Unfortunately fluctuations may occur, mainly at lower engine RPMs.
At low RPM + high loads, the transmission has the tendency to down shift in 4th.
If you use the DYNO of an Allison Transmission Dealer, the best thing would be to ask
them to use the Allison DOC Interface tool, and perform a clutch test to really LOCK the
transmission in 5th gear.
Special Bulletin SP - [Diffusé] No. Révision: 4 - Date de diffusion: 2011-06-22 15:28:22

Special Bulletin

SP12-23
Date

Expiration

Release

Page

08.2012

08.2014

1

6(10)

This is what has been done during the first DYNO test performed in Quebec city.
Note 2:
Unfortunately fluctuations will occur, because of our large cooling fan being engaged &
disengaged, or previous gear down shifts in 4th.
 Engine should remain at full load, in the 1200 ~ 1250 RPM target range.
 Dynamometer parameters should be continuously adjusted to compensate.
You can either adjust DYNO load, or vehicle wheel speed.
For example, with an axle ratio of 3.58, we were constantly adjusting
target speed between 55 and 58 MPH. And it did work well.
 1250-1300 RPM can be reached for short periods. Not ideal, but no limitation.
 1300-1400 RPM can be reached for short periods of time (1400 RPM can be reached, but if it happens, please extend test time to
compensate for ¨2x time lost¨.
Note 3:
Check technical details table at the end of this procedure, you will notice that, in the range
of 1200-1250 RPM, vehicle wheel HP can reach 340HP.
 In case DYNO HP is around 300HP at the wheel, it will be limit (this was our
case!).
 In order to help, we were making the HVAC running at full capacity.

TEST PROCEDURE – With Premium Tech Tool (and monitoring T1)
Exact same activities as previous procedure.
th
 With Allison : Transmission should be set in 5 gear (see note 1).
 Adjust engine + DYNO parameters for engine to be running at FULL LOAD, at 1200 ~ 1250 RPM.
Make sure conditions are as stable as possible.
 Once a stable condition is reached, have a full load warm up of 2 minutes (see note 2).
 Run 18 minutes at full load ~1200 RPM (see note 2).
 Total = 20 minutes at FULL LOAD ~1200 RPM (see note 2).
But monitoring engine exhaust temperature (T1) will allow you to be more confident on the
exhaust temperatures and high temperature condition cumulated time achieved.
No uncertainty like, should I run a little longer?
o
o Target Engine exhaust temperature : T1 >= 430 C (806°F)
o If you reach or exceed this temperature for a minimum of 18 minutes, you’re all set!
o No need for >1300 RPM monitoring. No time compensation for >1300RPM.
FYI, on H3 we reached a steady 425°C-460oC (797°F-860°F), and on XL we reached a steady
450°C-485oC (842°F-905°F).

POST TEST PROCEDURE

12

Bestseller No. 1
Camco Tastepure RV Water Filter - Advanced RV Inline Water Filter with Flexible Hose Protector - GAC & KDF Filtration - Made in USA - Camping Essentials for Fresh Drinking Water (40043)
  • Advanced 6-Step Filtration Technology: Discover the...
  • Certified Lead-Free: This camping water filter is...
  • Access to Pure, Great-Tasting Water: Enjoy clean water...
  • Patented Technology & Made in the USA: This in-line water...
  • Versatile Applications: Easily attach this multi-purpose...
Bestseller No. 2
RV Shower Head with Hose, High Pressure 5 Mode Shower head Replacement, Showerheads for RV/Campers, Travel Trailer, Motorhome for Water Saving, Handheld Shower Head Holder and Hose, On Off Switch
  • 5 Setting Handheld RV Shower Head -High pressure handheld RV...
  • Power Jet Mode -Simply take off the head and you can use the...
  • Water Saving Pause Button -The water flow will be shut off...
  • RV Shower Head Holder -2 Installations are available, screw...
  • Easy Installation -The campereBay logo shower head with hose, shower...

If the PDF is very large, it may not load in the preview below.

Download PDF [550.89 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: SP-12-23

Replacement Service Bulletin Number:

MFR Communication Date: 2012-08-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
TOPDON Bidirectional Scan Tool, 2026 New ArtiDiag900 Lite Automotive Diagnostic Tool for Full System, Scanner for Car with Active Test, 8 Reset, Wireless OBD2 Scanner Diagnostic Tool for All Vehicles
  • [2026 Top-Tier Hardware and Software Upgrade]: Topdon ArtiDiag900 Lite scanner has enhanced hardware and latest features, including Android 11.0, 5x faster CPU, 10000mAh battery for 12 hours of continuous operation, stable wireless diagnosis with Bluetooth 5.0, 8-inch touchscreen. Added bi-directional control, wireless diagnosis, battery testing (optional), and DTC repair guide
  • [TOPDON Bidirectional Scan Tool]: This bidirectional obd2 scanner sends commands to the vehicle's ECU for active testing, enabling users to accurately and quickly locate faulty components such as injectors, coolant pumps, windows, wipers, headlights, mirrors, etc. The bidirectional control scanner is the ideal choice for workshops/automotive repair shops as it significantly reduces mechanic's diagnostic time.
  • [Wireless Bluetooth Diagnostic Experience]: The AD900 Lite scan tool comes with a Bluetooth 5.0 VCI, supporting a wireless diagnostic range of up to 33 feet (10 meters), allowing you to diagnose without being confined to cables or tight spaces. Stable and fast wireless diagnosis provides a comfortable repair environment. It also offers VCI cables to increase connectivity options.
  • [DTC Repair Guide Function]: Easily diagnose issues with your vehicle and receive guidance on repairs with the topdon scan tool's fault code definitions for all systems,maximize your diagnostic capabilities. This function is compatible with ChryslereBay logo/DodgeeBay logo/JeepeBay logo/FiateBay logo 2010-2014 and expanding with continual updates,the AritDiag 900 Lite car diagnostic scanner is the must-have tool for any technician or DIY enthusiast.
  • [OE-Level Full System Diagnostics]:AritDiag900 Lite full system diagnostic scanner can scan ALL available modules(Engine, Transmission, Airbag, ABS, ESP, TPMS, Gateway, Steering, Radio, Air conditioning, ect.) to✔read ECU info, ✔read/clear codes, ✔view live data stream, ✔retrieves freeze-frame, ✔perform active tests, and more. With just a simple click, it provides you with accurate and in-depth diagnostics.
SaleBestseller No. 2
TOPDON ONE Bidirectional Scan Tool, 10.1" OBD2 Scanner with J2534 Pass-Thru and ECU Coding, Over 50 Resets, Topology Mapping Car Diagnostic Tool for All Vehicles
  • Dual WiFi & 10.1" Touchscreen: Provides a stable, high-speed wireless link 3x faster than bluetooth, and a responsive, professional interface. Topdon ONE obd2 scanner diagnostic tool ensures smooth, non-lagging diagnostic scan, boosting mechanic efficiency
  • J2534 Pass-Thru Support: The included ONE VCI supports the J2534 standard, allowing it to function as a pass-thru device when paired with OEM diagnostic software.Through TOPDON’s RLink platform, technicians can perform dealer-level coding, expanding in-house capabilities without investing in multiple factory automotive scan tools
  • OE Topology Mapping: Visualize the vehicle’s ECU network exactly as it’s built.Zoom, pan, and highlight specific modules to pinpoint component issues with precision.Topology mapping displays real-time communication between modules
  • 50 Plus Service Functions: Covers high-demand services like ADAS calibration, DPF regen, TPMS reset, ABS bleed, and throttle adaptation.Expands your service menu, allows you to charge premium rates, and turns away zero jobs due to lack of tooling. Vehicle-specific functionality may vary
  • Advaned ECU Coding: 10 of the most serviced brands in North America, including full ECU coding and flash hidden support for BMWeBay logo, VWeBay logo, Au-di, Benz, PorscheeBay logo, ToyotaeBay logo, Ni ssan and more. Enables module replacement, feature customization, and personal settings with automatic backup or restore.Lets your shop safely offer high-margin customization services, attracting more customers and boosting profit
SaleBestseller No. 3
TOPDON TopScan Lite OBD2 Scanner Bluetooth, Bi-Directional Scanner Wireless All System Diagnostic Tool for iOS & Android, 8+ Hot Reset, Repair Guides, Check Engine Car Code Reader, Performance Test
  • Bi-Directional Control, Quickly Locate Problems: Turn your phone into a professional diagnostic tool. You can send commands from your phone to the ECU to test injectors, cooling fans, headlights, A/C clutch, windows, wipers, and more. See which one doesn't respond. Helps you quickly locate the problem and save time. No need to tear things apart, avoid blind disassembly.
  • Flexible Subscription, Choose Advanced Features as Needed: TopScan Lite provides free-for-life access to core diagnostics, including full system scan, code reading, performance tests, and repair information. After purchase, advanced features (bi-directional control, service operations, live data, code clearing, and AI functions) are free-for-the-first-year. After the first year, if you want to use advanced features, you need to subscribe on a monthly, quarterly, or yearly basis. As new models and reset functions are updated, the tool will also be continuously upgraded.
  • Full System Diagnostics, No Fault Hides: Unlike basic diagnostic tools that only cover 4 systems, TopScan can scan all systems. Read and clear trouble codes, view live data streams, and generate a complete vehicle health report – all issues are clear at a glance. Covers 10,000+ vehicle models and is compatible with 99.99% of vehicles.
  • AI Assistant - TopFix: Think of TopFix as your personal AI mechanic. It leverages a repair database and OEM data to deliver clear, step-by-step repair solutions. Features include AI Q&A, one-click translation, and a full repair log, making your diagnostic process simpler and more efficient.
  • 8+ Hot Resets, Keep Your Car in Top Shape: One-tap resets for oil, throttle, EPB, steering angle, DPF, ABS, BMS, and airbag. It enables car owners to easily perform essential maintenance, ensuring the vehicle stays in optimal condition and extends its service life.

Last update on 2026-06-11 / Affiliate links / Images from Amazon Product Advertising API


 

This product presentation was made with AAWP plugin.

Share to...