SB-10045659-9120

Reference:

Dat e:

NTB12-048

August 16, 2012

VOLUNTARY SERVICE CAMPAIGN
2010 – 2012 REAR AXLE CLICK

CAMPAIGN ID #:
PC142
APPLIED VEHICLES: 2010 – 2012 Armada (TA60)
Check Service COMM to confirm campaign eligibility.

INTRODUCTION
Nissan is conducting a voluntary service campaign on certain Model Year 2010 – 2012 Armada
vehicles to apply grease to the rear axle bearings. This grease will prevent the possible
occurrence of a click noise on acceleration. This service will be performed at no charge for parts
or labor.

IDENTIFICATION NUMBER
Nissan has assigned identification number PC142 to this campaign. This number must appear
on all communications and documentation of any nature dealing with this campaign.

DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the
service department. This includes vehicles purchased from private parties or presented by
transient (tourist) owners and vehicles in a dealer’s inventory.

Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly
and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that
it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE

NOTE:
•

Photos in this procedure are of the left rear axle. The right rear axle is a mirror image.

•

Make sure to perform this procedure on both rear axles.

1. Lift the vehicle on a hoist.

2. Remove the rear wheels.

3. If needed, clean dirt and debris from the back side of the rear hub assemblies.

NOTE: Rear axles will be pulled a few inches out of the hubs. Cleaning the back side of the
hub assemblies will prevent dirt and debris for entering the axle bearing area.

Lock nut
4. Remove the rear axle cotter pin.

NOTE: If there is an adjusting cap over
the lock nut – remove the adjusting cap.

Cotter pin
Figure 1

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NTB12-048

5. Loosen / back-off the axle lock nut.
•

Do not remove the nut.

•

Back off the nut so it is flush with
the end of the axle.
Nut flush with
end of axle
Figure 2

6. Tap / slide the axle a few inches
inward, out of the hub.
•

Use a soft hammer, such as a
dead-blow or brass type.

•

Using a soft hammer will help
prevent damage to the axle
threads.
Figure 3

7. On the back side of the hub, use a
clean dry cloth to clean any existing
grease, dirt, or foreign material from
between the axle and bearing.

Clean grease
from this area

NOTE: Completely removing the
axle lock nut will allow the axle to
side further out of the hub and
provide more working room between
the axle and the bearing.

Figure 4

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NTB12-048

8. Apply a minimum of 1.0g of Molykote
M77 Grease in an even coating to the
bearing surface where it contacts the
rear axle (see Figures 5 and 6).
•

Use only Molykote M77 grease
(P/N 44003-7S000). Do not use
any other grease.

Figure 5

Rear hub
NOTE:
•

Figure 6 shows the hub removed.

•

This is done to provide a better
view of the area where grease is to
be applied.

•

It is not necessary to remove the
hub for grease application.

Molykote M77
grease

Figure 6

9. Slide the axle back into place
(outward).
NOTE: Make sure there is NO
GREASE on the threads of the axle or
lock nut.
No grease on
threads
Figure 7

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Axle lock nut
10. Tighten / torque the axle lock nut to:
180-185 N•m (18-19 kg-m, 133 - 136 ft-lb)

NOTE:
• The above torque specification is
new. It is lower than the torque
specification listed in the Service
Manual.
• The new torque specification must
be used in conjunction with the
adjusting cap (see Figure 9).

Figure 8

11. Install an adjusting cap over the axle lock
nut.

Adjusting
cap

New cotter
pin

NOTE:
• Some 2012 model year vehicles
came from the factory with an
adjusting cap, it can be reused.
• For vehicles that did not come from
the factory with an adjusting cap,
install one at this time.
12. Install a new cotter pin.

Figure 9

13. Make sure to perform this procedure for both rear axles.

14. Reinstall the rear wheels:
•

Tighten wheel nuts in three stages using a “star” pattern.

•

Final torque 133 N·m (14 kg-m, 98 ft-lb).

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PARTS INFORMATION

*

DESCRIPTION

PART NUMBER

QUANTITY

Molykote M77 Grease *

44003-7S000 **

As needed

Cap – Adjusting

40263-1CA0A

2, As Needed ***

Pin – Cotter

40073-0L700

2

Molykote M77 grease (P/N 44003-7S000) is considered a shop supply – Do NOT
include it on your warranty claim.

** Order from your local Parts Distribution Center (PDC).
*** Use a new one only if the old one is damaged or if the vehicle does not have one.

CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN (CM) I.D. #
PC142

DESCRIPTION
Apply Grease to Rear Hubs –
Both Sides

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OP CODE

FRT

PC1420

0.7 hrs.

NTB12-048

OWNER’S LETTER
Dear Nissan Armada Owner:
Nissan is committed to providing the highest levels of product quality and customer satisfaction.
We believe that our current and future success depends on your continued satisfaction with
Nissan. With that in mind, we want to bring to your attention important information regarding
your vehicle.
REASON FOR SERVICE CAMPAIGN
Some potentially affected 2010-2012 Armada vehicles may experience a clicking noise in the
rear axle area due to incorrect grease application. This is not a safety issue, and the vehicle still
meets and/or exceeds all applicable safety standards.
WHAT NISSAN WILL DO
To assure your continued satisfaction and confidence in your vehicle, your Nissan dealer will
clean and apply the correct grease as appropriate, re-torque the hub nut, and apply an antiloose cap at no charge to you for parts or labor. The service should take less than an hour
to complete, but your Nissan dealer may require your vehicle for a longer period of time based
upon their work schedule.
WHAT YOU SHOULD DO
Contact your Nissan dealer at your earliest convenience in order to arrange an appointment. To
ensure the least inconvenience for you, it is important that you have an appointment
before bringing your vehicle to the Nissan dealer for service. Please bring this notice with
you when you keep your service appointment. Instructions have been sent to your Nissan
dealer.
If the dealer fails, or is unable to complete the service free of charge, you may contact the
National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003, Franklin,
TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-647-7261).
Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan
vehicle.

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