SB-10045359-4258

TECHNICAL BULLETIN
LTB00222NAS2
27 APR 2011
ISSUE '2' CHANGES ARE HIGHLIGHTED IN GRAY
SECTION: 211

Steering Gear Tie Rod / Tie Rod End - Diagnostic Procedure and
Required Replacement Parts Information
AFFECTED VEHICLE RANGE:
LR3 (LA)

VIN: 5A000360 - 9A496437
Model Year: 2005 - 2009

CONDITION SUMMARY:
Situation: On a fix-on-fail basis only, a production update is available allowing the replacement of the original
M12 steering outer ball joint with a M14 steering outer ball joint. When performing this repair, several other
components also need to be replaced.
Action: Refer to the Parts list, SSM41218, and the Diagnostic and Repair Procedures outlined below if
steering gear tie rod / tie rod end diagnosis or component replacement is necessary.

PARTS:
LR011316 ................ M12 Steering Gear
QEB500560 ............. M14 Steering Gear
LR010667 ................ M14 Track Rod Kit (Driver's-side)
LR010668 ................ M14 Track Rod Kit (Passenger's-side)
LR010669 ................ M12 Track Rod Kit (Driver's-side)
LR010670 ................ M12 Track Rod Kit (Passenger's-side)
LR010671 ................ M12 Outer Ball Joint Kit
LR010672 ................ M14 Outer Ball Joint Kit
RUB500260 ............. Knuckle (RH)
RUB500270 ............. Knuckle (LH)
LR032371 ................ Steering gear gaiter clip

Qty:
Qty:
Qty:
Qty:
Qty:
Qty:
Qty:
Qty:
Qty:
Qty:
Qty:

1
1
1
1
1
1
1
1
1
1
2

TOOLS:
Refer to Workshop Manual for any required special tools

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Land Rover service facility to
determine whether this bulletin applies to a specific vehicle.
© Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times are subject to change;
those quoted here must be taken as guidance only. Always refer to DDW to obtain the latest repair
time.
DDW requires the use of causal part numbers. Labor only claims must show the causal part number with a
quantity of zero.
DESCRIPTION

SRO

TIME
(HOURS)

Steering Gear Linkage Checking Procedure

57.35.10

0.20

Tie rod - Set - Outer - Renew (without wheels removed)

57.55.08

0.50

Tie rod - Set - Inner - Renew (without wheels removed)

57.55.05

0.80

Ball Joint Tie Rod End Outer - Each

57.55.07

0.30

Ball Joint Tie Rod End - Set

57.55.08

0.50

Ball Joint Tie Rod End Inner - LH

57.55.03

0.50

Ball Joint Tie Rod End Inner - RH

57.55.04

0.50

Steering gear - Renew - 4.4L V8

57.10.01/06

0.90

Steering gear - Renew - 4.0L V6

57.10.01/06

0.80

Wheel knuckle - Both sides - Renew

60.25.03

2.40

Front wheel alignment

57.65.01

1.10

Normal Warranty policies and procedures apply

CONDITION
CODE

CAUSAL
PART

42

QEB500550

NOTE: In the event of front suspension damage, inspect all parts of the steering gear and follow the
replacements requirements listed. Normal Warranty Policies and Procedures apply.
Always refer to MicroCat for latest part levels and required hardware.
REASON FOR REPAIR
Steering gear housing damaged due to
impact abuse; Possible symptoms include:
broken housing, notchiness, or binding /
broken casting.

REQUIRED REPAIR

PARTS REQUIRED
Steering Gear

Replace complete steering gear and both
wheel knuckles to M14 outer ball joint level

RUB500260 (RH)

Wheel Knuckles

RUB500270 (LH)

Steering Gear

If gear housing is structurally damaged or if
gear exhibits notchiness or binding, replace
complete steering gear and both wheel
knuckles to M14 outer ball joint level

QEB500560
RUB500260 (RH)

Wheel Knuckles

RUB500270 (LH)

OR

Tie rod inner ball joint damaged or
deformed.
If gear suitable for repair install a new tie rod
kit which includes the M14 outer ball joint.

M14 Tie Rod Kits

Wheel knuckle change required: replace both
LH and RH units.

Wheel Knuckles

LRO10667
LRO10668
RUB500260 (RH)
RUB500270 (LH)

Steering Gear

If gear housing is structurally damaged or if
gear exhibits notchiness or binding, replace
complete gear and both wheel knuckles to
M14 outer ball joint level
Outer ball joint is damaged or deformed
(the taper in the knuckle may be
damaged).

QEB500560

QEB500560
RUB500260 (RH)

Wheel Knuckle

RUB500270 (LH)

OR
If gear is suitable for repair, install new tie rod
kit (includes M14 outer ball joint)

M14 Tie Rod Kits

Wheel knuckle change required: replace both
LH and RH units

Wheel Knuckles

LRO10667
LRO10668
RUB500260 (RH)
RUB500270 (LH)

If the Steering Gear Requires Service For Any Other Reason Than Damage
Steering gear requires replacement due to
normal wear and tear or performance
concern.

Steering Gear

LR011316 (M12)

OR

Replace steering gear with like for like
Steering Gear

QEB500560 (M14)
LR010669

M12 Tie Rod Kits
Tie rod inner ball joint has free-play due to
normal wear and tear.

Replace with like-for-like tie rod end kit which
includes outer ball joint

LR010670

OR
LRO10667

M14 Tie Rod Kits

LRO10668

M12 outer ball joint kit
Outer ball joint has free-play due to normal
wear and tear.

Replace outer ball joint with like-for-like item

LR010671

OR
M14 outer ball joint kit

LR010672

DIAGNOSTIC PROCEDURE
STEERING GEAR LINKAGE CHECK
1. Refer to Workshop Manual, section 100-02: Jacking and Lifting, and raise vehicle to allow front wheels free
movement.
NOTE: Use hand force only - not body weight. Refer to SSM41218.
2. Refer to SSM41218 and with steering in the straight-ahead position, hold road wheel with fingertips at the
9:00 and 3:00 positions and apply minimal force through fingertips:
•

If the movement is the same or less than the maximum allowable movement by design shown in video
clips 1 and 3, no further action is required.
NOTE: Use hand force only - not body weight. Refer to SSM41218.

3. Refer to SSM41218 and with steering in the straight-ahead position, hold road wheel with fingertips at the
9:00 and 3:00 positions and apply minimal force through fingertips:
•

If the movement is the same or more than the movement shown in video clips 2 and 4, remove the
steering gear bellows and retest.

•

If the movement is caused only by the inner ball joint due to normal wear and tear, with no movement in
the steering gear, refer to REPLACE TIE ROD - SET below and replace the tie rods with the same type
(M12 or M14) tie rod kits (inner and outer) as currently installed in the vehicle.

•

If the movement is caused only by the outer ball joint due to normal wear and tear, with no movement in
the steering gear, refer to REPLACE TIE END below and replace the affected tie rod end(s) with the same
type (M12 or M14) tie rod end (outer only) as currently installed in the vehicle.

•

If the movement is caused by the steering gear due to normal wear and tear or a performance concern
and not the inner or outer ball joints, refer to REPLACE STEERING GEAR below and replace the steering
gear with the same type (M12 or M14) steering gear as currently installed in the vehicle.

•

If the movement is caused by damage to the steering gear, tie rods, or tie rod ends, refer to the table for
the appropriate repair procedure and required parts. Normal Warranty policies and procedures apply.

REPAIR PROCEDURE
REPLACE TIE ROD(S) - SET
1. Refer to Workshop Manual, section 211-03: Steering Linkage, and replace the affected tie rod(s) (inner and
outer).
2. If no other repairs are necessary, proceed to PERFORM FOUR-WHEEL ALIGNMENT below.
REPLACE TIE ROD END(S)
1. Refer to Workshop Manual section 211-03: Steering Linkage, and replace the affected tie rod end(s).
2. If no other repairs are necessary, proceed to PERFORM FOUR-WHEEL ALIGNMENT below.
REPLACE STEERING GEAR
1. Refer to Workshop Manual, section 211-02: Power Steering, and replace the steering gear.
2. If no other repairs are necessary, proceed to PERFORM FOUR-WHEEL ALIGNMENT below.
REPLACE WHEEL KNUCKLES - BOTH SIDES (IF NECESSARY)
1. If necessary as indicated by repair table above, refer to Workshop Manual, section 204-01: Front
Suspension, and replace both front wheel knuckles.
2. If no other repairs are necessary, proceed to PERFORM FOUR-WHEEL ALIGNMENT below.
PERFORM FOUR-WHEEL ALIGNMENT
1. Refer to Workshop Manual, section 204-00: Suspension System - General Information, and perform a FourWheel Alignment.