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NHTSA ID Number: 10044385

Manufacturer Communication Number: PIP-4989-B

TSB/Document Date: 2012-06-18


Summary

BUICKeBay logo/CHEVROLETeBay logo: ON CERTAIN EASSIST VEHICLES, BELT FOR THE DRIVE MOTOR GENERATOR MAY BE NOISY, BROKEN, MISALIGNED OR WORN, RESULTING IN A NO CHARGE CONCERN WITH THE MESSAGE, BATTERY SAVER ILLUMINATED. *PE UPDATED ON 5/9/2013. *KB


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TSB/Document ID: PIP-4989-B

Replacement Service Bulletin Number: PIP-4989-C

MFR Communication Date: 2013-03-01

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

MFR Component System:

MFR Component Subsystem:


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SB-10044385-5606
File in Section:

Service Bulletin

-

Bulletin No.:

PIP4989B

Date:

May, 2012

PRELIMINARY INFORMATION
Subject:

BAS+ (HYBRIDeBay logo) eAssist Drive Motor Generator Belt Broken Noisy Worn Or Misaligned

Models:

2012 BuickeBay logo LaCrosse eAssist
2012 BuickeBay logo Regal eAssist
2013 ChevroleteBay logo Malibu Eco eAssist
All with RPO HP6
This PI was superseded to update recommended field. Please discard PIP4989A.

The following diagnosis might be helpful if the vehicle exhibits the symptom(s) described in this PI.

Condition/Concern:
Customer or Technician may comment that there is a broken, noisy, worn or misaligned Drive Motor Generator
(MGU) Belt resulting in a no charge concern. There may a Battery Saver message illuminated with or without DTCs
P1A6F or P0A90 set.

Recommendation/Instructions:
Important: If the 12V system voltage has fallen below a predetermined level (approximately 9V), use GDS2 to
command the Battery PackeBay logo Cooling Fan on to make sure it operates.
– If the Battery PackeBay logo Blower Fan is inoperative and the vehicle build date is after December 15, 2011, replace the
Battery PackeBay logo Cooling Fan.
– If the vehicle build date is on or before December 15, 2011 follow published Service Information.
– Consider viewing the December 2011 Emerging Issues Video 10211.12D for more info on the Torque Wrench
Adapter and Tensioner replacement procedure if necessary before performing any repairs.
1. Inspect the underhood area for any damage (engine, CV boots, etc.) that may have been induced when the belt
broke.
2. Inspect the Drive Belt and note whether it looks like the belt just snapped cleanly, if it is shredded or worn due to
misalignment, incorrect tension, or damaged due to contamination from any fluids. Take a digital photo of the
broken belt ends and note the belt date code. The code is four numbers followed by "MX" printed in red lettering
as shown below.

2756515

2756585

Important: Prior to the removal of any components, the following steps must be performed.
3. If a Laser Belt Alignment Tool (EN-49228 or equivalent) is available, use it to check for proper pulley alignment.
4. Inspect the drive belt tensioner strut assembly to ensure that it is installed correctly - “TOP” is stamped on the
upper rounded end of the tensioner strut housing as shown below. If it is installed upside down or if the upper
and lower retaining bolts have been reversed during previous repairs, it could cause an alignment concern as
shown below. It is not necessary to remove the Tensioner Bolts from the Bracket or remove the spring from the
Tensioner. The Upper bolt of the Tensioner is longer than the lower bolt.

2748756

2748750

5. Check for clearance/gap between tensioner stop and the tensioner assembly. There should be a very small gap
of approximately 1mm between the tensioner and stop.
– Loosen M6 tensioner stop bolt. Using a 19mm socket, rotate the hex feature beneath the strut
counterclockwise to extend the strut. Tighten M6 tensioner stop bolt and confirm you now have clearance/gap
between tensioner stop and the tensioner assembly.
– Check and note if the tensioner stop is in place and the bolt is tight.
– Remove the top tensioner bolt (requires 1st removing stop, then compressing strut, then removing belt (if
present)
– Verify that the tensioner assembly rotates about center pivot, but that the pivot or bolt is not loose. The
tensioner should be able to move back and forth smoothly with only a small amount of force.

2748754

Important: When checking the Center Pivot Bolt torque, it is necessary to use the Torque Wrench Adapter J-45025
when performing this repair. Without this tool, the torque specification in SI will be inaccurate. Achieving the correct
torque specification is critical or the bolt may loosen, resulting in premature wear or breakage. The specification in SI
is considering that the tech has the Torque Wrench Adapter installed on a 3/8 drive Torque Wrench while they are
both kept in a straight line with each other.

2748752

6. Check the tensioner pivot bolt torque by marking the head of the tensioner pivot bolt with a marker (See call-out
3 in photo below), torqueing it to 42 Nm (31 lb/ft) with the J-45025 / EN-45025 torque tool, and noting the mark
again. Please take a digital photo if several degrees of movement (90 Degrees, etc.) are noted.
7. After following the steps above and gathering all of the requested information, order a new drive belt.
8. Follow the 2.4L Drive Belt Replacement Procedure in SI to install the new drive belt. As mentioned in this SI
procedure, the tensioner stop below (1) must be removed before the tensioner is compressed with the
EN-48932 compressor or tensioner/bracket damage may occur. Also, as mentioned, the tensioner assembly
should be rotated out of the way to allow more clearance, which will make it easier to install the tensioner stop.
Once the stop is installed, ensure that the dowel (2) is fully engaged to the bracket and that the tensioner stop
sits flush against the bracket before the tensioner stop bolt is torqued to specification. There should be a gap of
approximately 1mm between the tensioner and the stop.

2757540

Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is
resolved without completing every step, the remaining steps do not need to be performed.

1


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