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NHTSA ID Number: 10044280

Manufacturer Communication Number: TJ-20698

TSB/Document Date: 2012-06-04


Summary

VOLVOeBay logo: WATER MAY ENTER BULKHEAD AREA FROM RUNNING DOWN WINDSCREEN DUE TO AN INACCURATE ARCH WELDING AND WATER FLUSH NOISE IS AUDIBLE WHEN DRIVING AROUND A CORNER. *PE


SB-10044280-7019

Title

Repair instruction water in bulkhead.

Ref No

US20698.4.0 en-GB

Issuer
Partner

Status

Released
2012Status Date
05-29
2010Issue Date
08-25
Reference VIDA

3 US 7510 VolvoeBay logo Cars North America

Func Group 8114
Func Desc firewall
Attachment
File Name File Size
TJ 20698.pdf 0.1746 MB
Vehicle Type
Eng
Type Eng
Desc
124

2007-2011

21

Struc Week
Range
0000850-0125331 200605-200952

135

2008-2010

21

0000395-0147259 200720-200952

136

2008-2010

21

0000400-0084755 200720-200952

CSC

Sales Body Gear Steer Model Year

Plant Chassis Range

Customer Symptom Codes

Code Description
8X
Complete vehicle/Leakage
Body frame/Other water leaks (sealing issues
R7
only)
DTC

Diagnostic Trouble Codes

Text

CSC = Customer Symptom Code
DTC = Diagnostic Trouble Code
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
This journal describes how to remove and prevent water from entering the bulkhead.
When driving around a corner/round about, a water flush noise may become audible.
Because of an inaccurate arc welding (a small hole in an overlap area), water that run down from the
windscreen, may enter the bulkhead area.

PRODUCT MODIFICATION:
Arc Welding Process optimizations have been introduced from the chassis number's in the header.

This brings the production condition in line with the service fix.
The chassis number range in the header has been adapted!!
SERVICE:
- Seal of the (welding) area where the windscreen frame and A pillar connect.
- Remove front bumper + wheel arch liner.
- Drill a hole to drain the water from the bulkhead at both sides (see attachment).
- Apply surface treatment as instructed in the attachment.
- Re-install the wheel liner and front bumper.
Read the attached repair instruction for the details!
VOLVOeBay logo STANDARD TIMES GUIDE (VSTG) INFO:
Operation number *99640-2* - **Windscreen seal/drain ** - "1.3 hrs"
- Claims may be submitted under the new car warranty when there is a documented customer complaint
using claim type: 01
- Labor times are valid at the time of release and are subject to change.

To view TJ attachment continue to next page:

Page 1 of 5

§ VolvoeBay logo Car Customer Service
TJ Instruction
No. 20698
Date
May 2012
Issue 02

Title

Repair instruction water in bulkhead.

Material

Quantity

Part No.

Adhesive

0,1

1161821

Hose

10 cm

949931

Touch-up pen

0,1

31294404

Rust inhibiting fluid

0,1

9510227

Underbody protection

0,1

9510226

1.

Note! Some variation in the
illustrations may occur, but the
essential information is always correct.

2.

Removal
Remove the cowl refer to:
Removal, replacement and installation
8 Body and interior
82 Bonnet (Hood), front end, wings,
door sill
823 Radiator grille

3.

IMG-328713

4.

Use: Hose, P/N 949931 (approx. 10
cm in length).
Use: Adhesive, P/N 1161821.

IMG-328714

5.

Install the hose (2) on the nozzle (1).
Push the hose up between the window
and the body frame at the welded joint
up towards the adhesive bead.

Apply adhesive.

IMG-328715

6.

Apply adhesive.

IMG-328716

7.

Installation
Install the cowl refer to:
Removal, replacement and installation
8 Body and interior
82 Bonnet (Hood), front end, wings,
door sill
823 Radiator grille

8.

Draining
Remove the wing lining refer to:
Removal, replacement and installation
8 Body and interior
82 Bonnet (Hood), front end, wings,
door sill
825 Front mudguard

9.

IMG-328922

10.

Drill a hole in the corner for draining
the water, At both sides (see step 3)
Apply touch up paint around the holes
to avoid rust.
Use: Touch-up pen, P/N 31294404.
After all dried.
Spray rust inhibiting fluid P/N 9510227
in the hole.
Apply protection P/N 9510226 around
the drilled hole.
Make sure the hole will not be blocked!

Install the inner wing refer to:
Removal, replacement and installation
8 Body and interior
82 Bonnet (Hood), front end, wings,
door sill
825 Front mudguard

IMG-328923

1

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TSB/Document ID: TJ-20698

Replacement Service Bulletin Number:

MFR Communication Date: 2012-05-29

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:FRAME AND MEMBERS

MFR Component System:

MFR Component Subsystem:


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