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NHTSA ID Number: 10044085

Manufacturer Communication Number: US15309.4.1

TSB/Document Date: 2012-05-09


Summary

VOLVOeBay logo: EXCESSIVELY NEGATIVE REAR CAMBER MAY CAUSE UNEVEN TIRE WEAR AND THIS MAY BE ACCOMPANIED BY ABNORMAL ROAD NOISE OR RIDE. REFER TO THE CAMBER ANGLE SPECIFICATION IN RTJ 19674. ALSO INCLUDED MODELS S40,C30, AND V50 MODEL YEAR 2012. *JS


SB-10044085-4132

Title

Uneven rear tire wear, Correction of excessive negative camber

Ref No

US15309.4.1 en-GB

Issuer
Partner

3 US 7510 VolvoeBay logo Cars North America

Status

Released
2012Status Date
04-23
2012Issue Date
04-23
VIDA,
VSTG,
Reference
RTJ
19674

Func Group 6526
Func Desc control arm
Attachment
File Name
File Size
Attachment TJ 15309.pdf 0.0204 MB
Vehicle Type
Eng
Type Eng
Desc
533
542
544
545

Sales Body Gear Steer Model Year
2007-2012
2006-2012
2004-2012
2004-2012

Plant Chassis range
0000001-0284923
0000001-0131020
0000001-0579242
0000001-0695500

Struc Week
Range
200637-201214
200549-201214
200339-201214
200347-201214

CSC Customer Symptom Codes
Code
Description
Q6
Tires/Improper tire wear
DTC

Diagnostic Trouble Codes

Text
CSC = Customer Symptom Code
DTC = Diagnostic Trouble Code

NOTE! THIS DOCUMENT SUPERSEDES THE PREVIOUS RETAILER TECHNICAL JOURNAL 15309
DATED 12-16-2009. The recommended threshold values have been updated.

DESCRIPTION:
Excessively negative rear camber may cause uneven tire wear and this may be accompanied by abnormal
road noise or ride. Refer to the camber angle specifications in RTJ 19674.

MATERIALS:

Description

Quantity

Part No.

Control arm, upper

1 or 2

31201356

PRODUCT MODIFICATION:
A control has been made available as a service part in order to correct excessive rear camber. See Photo 1
in the attachment. The control arm has a bushing offset of 2.5 mm (approx 0.1") which will make the
camber angle 0.7 degrees less negative. For example, if the camber angle of one rear wheel was initially 2.6 degrees, it will be -1.9 degrees after the installation of the control arm on that side.

Note: A new cross member for the rear suspension was introduced in production from 2012 week 14, the
attachment points for the upper control arms were moved outwards 1 mm which reduce the negative
camber angle of 0.3 degrees.

SERVICE:
If the rear camber is still high after correcting the toe-in as good as possible, then it may be necessary to
replace the upper control arm with a special service part.

1. First perform a wheel alignment test and correct the rear toe-in, if necessary.

Note! Perform the wheel alignment with an unloaded car. A heavy car will result in higher negative camber
due to lower ride-height.


2. If the rear camber is much more negative on one side, for instance -2.8 degrees or more
negative, first check and correct all rear suspension parts for possible impact damages, etc. Also,
check the bushings on the original upper control arm. It is important that all involved suspension
parts are OK before the service part is installed.
3. If the rear camber is still high after correcting the toe-in, then replace the upper control arm with
the service part.
4. After installation is complete, re-check alignment.

Note! Rear Camber recommended threshold values for using the service part:
-2.4 degrees (S40/V50/C30 standard, dynamic chassis)
-2.6 degrees (C70, S40/V50/C30 DRIVe)
-2.8 degrees (S40/V50/C30 Low sport, R-design)
See VIDA, Vehicle Details for the chassis type. Do not replace the upper control arm if the camber angle is
less negative than the recommended threshold levels. If only one side is beyond this threshold, then only
replace the control arm on that side!

Note: On vehicles where rear camber is already within specification, installing the special upper control arm
will result in slightly reduced stability in the rear suspension. Therefore, it is important to not install this part
if the rear camber is already within specification.

VOLVOeBay logo STANDARD TIMES GUIDE (VSTG) INFO:
Operation number 99708-2 - Wheel angles calibrating, alignment adjust acc, TJ 15309 - 0.6 hrs
Operation number 60134-3 - Toe-ion adjust, rear wheels - See VSTG
Operation number 65211-2 - Control arm upper, 1 side, remove-install/replace - See VSTG
Operation number 65213-2 - Control arm upper, 2 sides, remove-install/replace - See VSTG
Operation number 60110-2 - Wheel alignment control - See VSTG

Use 99708-2 to establish if there is a problem and if necessary, claim 60134-3 to adjust rear toe.
After rear toe is in spec:
If rear camber is OK, claim handling stops here.
If rear camber is not OK, use 65211-2 if one rear upper control arm needs to be replaced or
65213-2 if both rear upper control arms need to be replaced. After control arm replacement, use
60110-2 to check the vehicle on the alignment rack.
- Claims may be submitted under the new car warranty when there is a documented customer complaint
using claim type: 01
- Labor times are valid at the time of release and are subject to change.

To view TJ attachment continue to next page:

§ VolvoeBay logo Car Customer Service
TJ Instruction
TJ No 15309
Date
August-10
Issue 02
Title

Uneven rear tire wear, Correction of excessive negative camber

Photo 1

1

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TSB/Document ID: US15309.4.1

Replacement Service Bulletin Number:

MFR Communication Date: 2012-04-23

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: TIRES

MFR Component System:

MFR Component Subsystem:


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