NHTSA ID Number: 10043972
Manufacturer Communication Number: SB-11-073
TSB/Document Date: 2012-05-03
Summary
HONDA
: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. MID SHOWS BATTERY CHARGE LOW OR BATT LOW. UPDATE THE BATTERY SENSOR SOFTWARE WITH THE FLASH PACK TOOL. *JS
CSC-10043972-1760
6. When the screen below appears, press ENTER on
the Flash Pack to begin the update.
7. Wait until the update is done (the screen turns
green).
NOTE: If the update has already been done, the
screen indicates that the software is up to date. Go
to step 8.
Flashbox SW Ver:
Sensor Ver:
BMS SW Ver:
1.0
200X
5.3
Update completed successfully!
please disconnect cable from
battery sensor.
Press ‘enter’ to start update.
8. Disconnect the Flash Pack clamps and the 2P
connector.
9. Reconnect the battery sensor 2P connector.
The following screen appears indicating the battery
sensor software is being updated. Do not
disconnect any of the Flash Pack connections.
NOTE: If the Flash Pack displays a red screen with
the message PLEASE REPLACE BMS, try the
update again. If it fails a second time, record the
error code on the repair order, replace the battery
sensor, then go to step 10.
!!!Flash Process active!!!
Do not disconnect power
(Power interruption can damage
the BMS sensor)
Flash progress
41%
10. Charge the battery with the GR-8 Diagnostic
Battery Station using the Diagnostic and DEALER
INVENTORY settings.
11. Reinstall the air intake scoop.
12. Center-punch a completion mark above the
seventh character of the engine compartment VIN:
Center-punch here.
5FNXXXXXXXXXXXXXX
Example of Customer Letter
December 2011
Product Update: MID Shows BATTERY CHARGE
LOW or bATT LOW
Dear Honda Owner:
This letter is to notify you of improvements Honda has
made to the battery sensor system installed on your
vehicle.
What is the problem?
In some cases, the battery sensor system may send an
message showing that the battery is in a low state of
charge. Honda has developed enhanced software to
improve the accuracy of sending this message.
What should you do?
Contact any authorized Honda dealer for an
appointment to have your vehicle’s software updated.
The dealer will update the software in the
battery sensor. This work will be done free of charge.
Please plan to leave your vehicle at the dealer for half
a day to allow them flexibility in scheduling.
11-073
3 of 4
Lessor Information
If you are the vehicle lessor receiving this product
update notice, please forward a copy of this notice to
the lessee.
If you have questions
If you have any questions about this notice, or need
assistance with locating a Honda dealer, please call
Honda Automobile Customer Service at
1-800-999-1009, and select option 4. You can also
locate a dealer online at Hondacars.com.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division
4 of 4
11-073
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- CSC-10043972-1760.pdf (100.84 KB)
- CSC-10043972-7697.pdf (139.32 KB)
- CSC-10043972-7987.pdf (142.40 KB)
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TSB/Document ID: SB-11-073
Replacement Service Bulletin Number:
MFR Communication Date: 2011-12-13
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
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