SB-10043902-3260
File in Section:

Service Bulletin

08 - Body and Accessories

Bulletin No.:

07-08-50-022B

Date:

February, 2012

TECHNICAL
Subject:

Seat Rattle and/or Hard to Latch and Unlatch, Power Release Fold and Tumble Not
Fully Functioning (Perform Repair as Outlined)

Models:

2007-2012 Cadillac Escalade, Escalade ESV
2007-2012 Chevrolet Suburban, Tahoe
2007-2012 GMC Yukon, Yukon XL, Yukon Denali, Yukon Denali XL

This bulletin is being revised to add model years and update the Correction information.
Please discard Corporate Bulletin Number 07-08-50-022A
(Section 08 – Body and Accessories).

Condition

Correction

Some customers may comment on the following
conditions with the second row seat:
• When using the power release fold and tumble
function, if equipped, the seat will fold but will
not tumble or raise forward.
• When releasing the seat latches manually to
tumble or raise the seat, the latches may be
difficult to release.
• When lowering the seat, the latches may be
difficult to fully secure.
• A rattle may occur from the seat when driving
over bumps.

Cause
The condition may be caused by the floor being slightly
lower in one corner of the second row seat mounting
area, possibly affecting the alignment of the seat
latches and the seat base plate.

2040919

Inspect the second row seat for proper operation/
latching, and adjust carpet fit and/or adjust leveling of
the seat spacer plate to correct striker to latch fit, as
necessary.
1. Place the affected seat into the tumbled, or raised,
position.
2. Verify that the seat latches on the bottom of the
seat are fully opened.
3. Slowly lower the seat to rest the latches on the
strikers; Do Not allow the seat to latch. Observe
the seat latches to mating strikers for even contact
or gap.
Copyright 2012 General Motors LLC. All Rights Reserved.

Page 2

February, 2012

4. If there is even contact and no gap between the
latches and strikers, observe the carpet for signs of
not being fully seated, or being improperly
installed. Mispositioned carpet may possibly hinder
full motion of the latches down onto the strikers.
5. Correct any conditions that may be caused by the
carpet, then retest seat latch function.
6. If a gap Is present between one of the latches and
the mating striker, measure the vertical gap.

2771502

Important: For any mounting stud location (1)
requiring spacer washers, ensure a minimum of three
threads of the stud will be exposed once the nuts have
been tightened to specification.
7. Determine the appropriate number of spacer
washers required to adjust the seat riser plate (2)
to be level:
• If the latch to striker gap is 3 mm (0.118 in) or
less, add one washer.
• If the gap is greater than 3 mm (0.118 in), add
two washers.
8. Remove the floor covering.
Note: It is possible that depending on the floor pan,
spacer washers might be needed at one of the forward
stud locations as well as, or instead of, at a rear
location.

Bulletin No.: 07-08-50-022B

10. Reinstall the seat.
11. Reinstall the nuts.

Tighten
Tighten the nuts to 45 Y (33 lb ft).
Important: There must always be a minimum of
3 exposed threads of the stud past the end of the nut
once it is fully seated and tightened to specification.
12. Verify proper seat operation by completing the
following steps:
12.1. Cycle the seat to be fully latched, then
release the latches and move the seat to
the tumbled, or raised position.
12.2. Cycle the seat to be fully latched, then
operate the seat to verify that it can be
manually released, and power released if
equipped, without any binding.
12.3. If the seat still exhibits binding while
releasing the seat latches, repeat the latch
to striker inspection steps. If the latches still
exhibit a gap, it may be necessary to adjust
locations and/or quantity of the spacer
washers; possibly including using the
forward stud locations as needed to level out
the seat riser plate.
13. Once proper seat operation is verified, reinstall the
floor covering.
14. Re-verify proper seat operation with the carpet
installed.

Parts Information
Part Number

Description

11562546

Washer

Warranty Information
For vehicles repaired under warranty, use:
Labor
Operation

Labor
Time

Description

C9826*

Shim Second Row Seat
Assembly

0.4 hr

Add

To Shim Other Seat

0.3 hr

*This labor operation is for bulletin use only. It will not be
published in the Labor Time Guide.

9. Remove all the seat mounting nuts and lift the
seat assembly to add the spacer washers to the
appropriate mounting stud nearest the striker
which had a gap to the latch.

GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these
technicians of conditions that may occur on some vehicles, or to provide information that could assist in the proper
service of a vehicle. Properly trained technicians have the equipment, tools, safety instructions, and know-how to do a
job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that your
vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the
information.

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