NHTSA ID Number: 10043874
Manufacturer Communication Number: SSP-86
TSB/Document Date: 2012-05-01
Summary
MAZDA
: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. DUE TO INSUFFICIENT CRANK CASE VENTILATION, HEAVY WHITE SMOKE APPEARS FROM EXHAUST PIPES, AFTER LONG IDLE PERIODS, RESULTING IN OIL LEAKAGE PAST EXHAUST TURGINE SHAFT SEAL. *PE UPDATED 5/14/12. *PE UPDATED 12/18/12. *PE
SB-10043874-3140
TO:
Mazda
Dealership General Managers, Service Managers, and Parts Managers
DATE:
January 2012
SUBJECT:
Heavy White Exhaust Smoke Warranty Extension Program SSP 86
2007-2009 CX-7, 2007-2008 Mazdaspeed3, 2006-2007 Mazdaspeed6 Federal
Emission models
Mazda
Motor Corporation is extending the warranty coverage for specific repairs for heavy white
exhaust smoke on the above models equipped with Federal emissions. The warranty for this repair
will be extended to 7 years (84 months) from the original warranty start date or 70,000 miles,
whichever comes first.
Some customers may experience heavy white smoke from the exhaust pipes after long idle
periods or while driving at slow speeds in heavy traffic. This condition may be the result of
insufficient crank case ventilation, resulting in oil leakage past the exhaust turbine shaft seal.
Depending on the model and the damage found during inspection, a crankcase ventilation kit may
be installed, or the turbocharger may be replaced. Please refer to Attachment I for details.
This is a warranty extension for the specified repair only. Inspection and replacement of
non-failed parts will not be eligible for reimbursement to the dealer or customer. This
program extends the warranty period for actual failures due to defects in workmanship or
materials in accordance with Mazda
Warranty Policy and Procedures.
Owners of subject vehicles will be notified by first class mail beginning January 13, 2012.
This package contains important information about SSP 86:
Attachment I
Attachment II
Mazda
North American Operations
Technical Services Division
1444 McGaw Ave.
Irvine, CA 92614-5570
www.MazdaUSA.com
Dealer Information
Owner Notification Letter
Page 2
For technical assistance, call the Technical Assistance Hotline at (888) 832-8477, Option 3 for
English speaking Hotline Specialist, option 4 for Spanish speaking Hotline Specialist.
For parts questions, contact the Corporate Dealer Assistance Group at (877) 727-6626, option 2.
For warranty questions, contact the Warranty Hotline at (877) 727-6626, option 3.
Please make certain that the appropriate personnel in your dealership are aware of these resources
and are familiar with the details of this program before responding to customer inquiries. Your
understanding and support in carrying out this program is greatly appreciated.
Sincerely,
Kiyoshi Yagi
Director, Technical Services
Mazda
North American Operations
Mazda
North American Operations
Technical Services Division
1444 McGaw Ave.
Irvine, CA 92614-5570
www.MazdaUSA.com
ATTACHMENT I - DEALER INFORMATION
SSP86
WARRANTY EXTENSION
For certain 2007-2009 CX-7, 2007-2008 Mazdaspeed3, 2006-2007 Mazdaspeed6 models
equipped with Federal emissions, the warranty coverage for specific repairs to address
heavy white exhaust pipe smoke is extended to 7 years (84 months) from the original
warranty start date or 70,000 miles, whichever comes first.
CONDITION OF CONCERN
It is possible that customers driving the applicable models may experience heavy white smoke
from the exhaust pipes after long idle periods or while driving at slow speeds in heavy traffic. The
smoke may be caused by excessive engine oil lubricating the turbocharger bearing leaking into
the exhaust side of the turbine. The heated accumulated oil inside the exhaust pipe may cause
heavy white smoke. The warranty extension applies only to this condition.
Note: The warranty extension does not apply if the condition is determined to be due to
poor maintenance (insufficient oil changes or using engine oil of viscosity lower than 5W30).
SUBJECT VEHICLES
Model
VIN Range
JM3 ER29** 70 100057 – 169185
JM3 ER29** 80 169188 – 215755
2007-2009 CX-7
JM3 ER29** 90 215758 – 224012
JM1 BK34**71 603266 – 774156
2007-2008
JM1 BK34**81 774483 – 880461
Mazdaspeed3
JM1 BK34**81 100062 - 187235
JM1 GG12L*61 100056 – 108051
2006-2007
JM1 GG12L*71 108052 – 110746
Mazdaspeed6
Note: The asterisk symbol “*” can be any letter or number.
Build Date Range
From February 14, 2006 through
July 1, 2008
From June 28, 2006 through
June 30, 2008
From August 4, 2005 through
June 30, 2007
OWNER NOTIFICATION
Mazda
will notify U.S. owners by first class mail beginning January 13, 2012. Owners will be
advised they do not need to bring their vehicle to a dealer if it is functioning normally.
Page 1 of 6
ATTACHMENT I - DEALER INFORMATION
SSP86
PARTS INFORMATION
For repair using Ventilation Set (CX-7 / Mazdaspeed3):
Description
Ventilation
Set
Oil Filler Cap
Parts No.
L3Y1-13-S80B
L3Y2-13-S80B
LF01-10-25Y
Quantity
1
1
1
Applicable Model / Note
CX-7
Mazdaspeed3
When necessary
For repair using Turbocharger (CX-7 / Mazdaspeed3 / Mazdaspeed6):
Description
Turbocharger
Nut
Gasket
Gasket
Oil Pipe Gasket
Turbocharger
Gasket
Oil Outlet Pipe
Gasket
Gasket
Part Number
L3YB-13-70Z
L3YC-13-70Z
JE10-40-355
9956-21-200
9956-21-400
L3K9-14-293
Quantity Applicable Model
Mazdaspeed3,
1
Mazdaspeed6
1
CX-7
5
4
2
CX-7
1
Mazdaspeed3
L3K9-13-710
1
L3K9-14-264
1
L380-13-490B
L3F2-13-490
1
1
Mazdaspeed6
CX-7, Mazdaspeed6
Mazdaspeed3
Page 2 of 6
ATTACHMENT I - DEALER INFORMATION
SSP86
WARRANTY CLAIM PROCESSING INFORMATION
REPAIR WITH VENTILATION SET
Vehicles within Mazda
Powertrain Limited Warranty (5 years/60,000 miles)
IMPORTANT: Do not enter a Process Number if within the Powertrain Limited Warranty.
Repair with Ventilation Set
(includes Inspection and Road Test)
CX-7 / Mazdaspeed3
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
18
91
L3Y1-13-S80B / 1 (CX-7)
L3Y2-13-S80B / 1 (Mazdaspeed3)
LF01-10-25Y / 0-1
XXG46XRX
1.3 hrs
Within 5 years/60,000 miles
Vehicles outside Mazda
Powertrain Limited Warranty:
Repair with Ventilation Set
(includes Inspection and Road Test)
CX-7 / Mazdaspeed3
Process Number
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
AB032A
18
91
L3Y1-13-S80B / 1 (CX-7)
L3Y2-13-S80B / 1 (Mazdaspeed3)
LF01-10-25Y / 0-1
XXG46XRX
1.3 hrs
Over 5 years/60,000 miles, within 7 years/70,000 miles
Page 3 of 6
ATTACHMENT I - DEALER INFORMATION
SSP86
REPAIR WITH TURBOCHARGER
Vehicles within Mazda
Powertrain Limited Warranty (5 years/60,000 miles)
IMPORTANT: Do not enter a Process Number if within the Powertrain Limited Warranty.
Replacement of Turbocharger
(includes Inspection)
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
CX-7 4WD
CX-7 2WD
18
91
18
91
L3YC-13-70Z /1
L3YC-13-70Z /1
JE10-40-355 / 5
JE10-40-355 / 5
9956-21-200 / 4
9956-21-200 / 4
9956-21-400 / 2
9956-21-400 / 2
L3K9-14-293 / 1
L3K9-14-293 / 1
L3K9-13-710 / 1
L3K9-13-710 / 1
L3K9-14-264 / 1
L3K9-14-264 / 1
L380-13-490B / 1
L380-13-490B / 1
XXG48XRX
XXG49XRX
3.7 hrs.
4.2 hrs
Within 5 years/60,000 miles
Replacement of Turbocharger
(includes Inspection)
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
Mazdaspeed3
Mazdaspeed6
18
91
18
91
L3YB-13-70Z /1
L3YB-13-70Z /1
JE10-40-355 / 5
JE10-40-355 / 5
9956-21-200 / 4
9956-21-200 / 4
9956-21-400 / 2
9956-21-400 / 2
L3K9-14-293 / 1
L3K9-14-293 / 1
L3K9-13-710 / 1
L3K9-13-710 / 1
L3K9-14-264 / 1
L3K9-14-264 / 1
L3F2-13-490 / 1
L380-13-490B / 1
XXG54XRX
XXG51XRX
4.5 hrs.
3.3 hrs
Within 5 years/60,000 miles
Page 4 of 6
ATTACHMENT I - DEALER INFORMATION
SSP86
Vehicles outside Mazda
Powertrain Limited Warranty:
Replacement of Turbocharger
(includes Inspection)
Process Number
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
CX-7 4WD
AB033A
18
91
CX-7 2WD
AB033A
18
91
L3YC-13-70Z /1
L3YC-13-70Z /1
JE10-40-355 / 5
JE10-40-355 / 5
9956-21-200 / 4
9956-21-200 / 4
9956-21-400 / 2
9956-21-400 / 2
L3K9-14-293 / 1
L3K9-14-293 / 1
L3K9-13-710 / 1
L3K9-13-710 / 1
L3K9-14-264 / 1
L3K9-14-264 / 1
L380-13-490B / 1
L380-13-490B / 1
XXG48XRX
XXG49XRX
3.7 hrs.
4.2 hrs
Over 5 years/60,000 miles, within 7 years/70,000 miles
Replacement of Turbocharger
(includes Inspection)
Process Number
Symptom Code
Damage Code
Part Number Main Cause /
Quantity
Related Part Number /
Quantity
Labor Operation
Labor Hours
Period Covered
Mazdaspeed3
Mazdaspeed6
AB033A
18
91
AB033A
18
91
L3YB-13-70Z /1
L3YB-13-70Z /1
JE10-40-355 / 5
JE10-40-355 / 5
9956-21-200 / 4
9956-21-200 / 4
9956-21-400 / 2
9956-21-400 / 2
L3K9-14-293 / 1
L3K9-14-293 / 1
L3K9-13-710 / 1
L3K9-13-710 / 1
L3K9-14-264 / 1
L3K9-14-264 / 1
L3F2-13-490 / 1
L380-13-490B / 1
XXG54XRX
XXG51XRX
4.5 hrs.
3.3 hrs
Over 5 years/60,000 miles, within 7 years/70,000 miles
Page 5 of 6
ATTACHMENT I - DEALER INFORMATION
SSP86
VERIFY THE VEHICLE IS APPLICABLE TO SSP86
1. Verify the vehicle is within the following ranges:
Model
2007-2009 CX-7
2007-2008
Mazdaspeed3
2006-2007
Mazdaspeed6
VIN Range
JM3 ER29** 70 100057 – 169185
JM3 ER29** 80 169188 – 215755
JM3 ER29** 90 215758 – 224012
JM1 BK34**71 603266 – 774156
JM1 BK34**81 774483 – 880461
JM1 BK34**81 100062 - 187235
JM1 GG12L*61 100056 – 108051
JM1 GG12L*71 108052 – 110746
Build Date Range
From February 14, 2006
through July 1, 2008
From June 28, 2006 through
June 30, 2008
From August 4, 2005 through
June 30, 2007
If the vehicle is within the above ranges, go to step 2.
If the vehicle is not within the above ranges, it is not applicable to SSP86.
2. Perform a Warranty Vehicle Inquiry using your eMDCS System.
eMDCS System - Vehicle Status Inquiry Results
If eMDCS displays:
Action to perform:
SSP86 OPEN
Proceed to “REPAIR PROCEDURE” only if heavy white
exhaust smoke is related to this SSP86.
SSP86 EXPIRED
Vehicle outside warranty time limitation
SSP86 is not displayed
SSP86 does not apply to this vehicle.
Note: Because this is a warranty extension program, application of a campaign label is not
necessary, even when replacing the turbocharger.
REPAIR PROCEDURE
- For Mazdaspeed6, please refer to Technical Service Bulletin 01-001/11.
- For CX-7 and Mazdaspeed3, please refer to Technical Service Bulletin 01-002/11.
Page 6 of 6
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TSB/Document ID: SSP-86
Replacement Service Bulletin Number: SSP-86
MFR Communication Date: 2012-04-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
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