SB-10043871-1215

TECHNICAL BULLETIN
K107NAS1
29 MAR 2012
THIS SERVICE ACTION IS VALID FOR A LIMITED TIME ONLY
AND WILL EXPIRE ON 31 MARCH 2014
SECTION: 417

Service Action: Left-Hand and Right-Hand Rear Lamps LED Failure
AFFECTED VEHICLE RANGE:
XF (X250)

VIN: R00001 - R61290
Model Year: 2009 - 2010

CONDITION SUMMARY:
Situation: On a limited number of 2009 – 2010 model year Jaguar XF vehicles within the VIN range above,
the light emitting diode (LED) within the left-hand (LH) and right-hand (RH) rear lamp assemblies may fail
due to corrosion of the silver lead frame.
Action: Retailers are required to 'HOLD' all affected vehicles within their control and refrain from releasing
the vehicles for onward distribution and sale pending completion of the rework actions detailed in this
bulletin. Affected vehicles in the hands of owners should be repaired at the next available opportunity. At
the time of customer appointment, ensure that all outstanding service campaigns for each individual vehicle
are identified and allocate sufficient time and resources to complete all campaigns. Refer to the Repair
Procedure outlined below.

PARTS:
PART NO.

DESCRIPTION

QTY

% OF VEHICLES REQUIRING PART*

C2Z16256

Lamp cluster – RH

1

**

C2Z16257

Lamp cluster – LH

1

**

C2Z22775

Vent tube kit

6*

**

* Minimum order fulfillment is a package of six (6) vent tubes; vent tubes are only supplied in packs
of six (6). Three (3) vent tubes are required only for each lamp that is not replaced; new lamps do not
require vent tubes.
** The majority of vehicles will only require vent tubes be installed and not a lamp replaced; the
expected lamp replacement rate is inline with current retailer replacement rate.

TOOLS:
Refer to Workshop Manual for any required special tools

WARRANTY:
NOTE: Repair procedures are under constant review, and therefore times / prices are subject to
change; those quoted here must be taken as guidance only. Always refer to DDW to obtain the
latest repair time. Check DDW to ensure that the vehicle is affected by this Service Action prior to
undertaking any rework action. At the time of confirming a booking for vehicle repair, ensure that all
outstanding Service Actions are identified to ensure the correct parts are available and adequate
workshop time is allocated for repairs to be completed at one visit.
Warranty claims must be submitted quoting Program Code 'K107' together with the relevant Option Code
from the table. The SRO and part information listed have been included for information only.
The Option Code(s) that allows for the drive in / drive out allowance can only be claimed if the vehicle is
brought back into the workshop for this action alone to be undertaken.

NOTE: The information in Technical Bulletins is intended for use by trained, professional Technicians with the knowledge, tools, and
equipment required to do the job properly and safely. It informs these Technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by 'do-it-yourselfers'. If you are
not a Retailer, do not assume that a condition described affects your vehicle. Contact an authorized Jaguar service facility to determine
whether this bulletin applies to a specific vehicle.
© Jaguar Land Rover North America, LLC

555 MacArthur Boulevard

Mahwah, NJ 07430

This Service Action is valid for a limited time only. Warranty claims with a repair date prior to the
31 March 2014 closure date must be submitted for payment within 30 calendar days of completion of the
repair.
PROGRAM
CODE

OPTION
CODE

K107

B

K107

C

DESCRIPTION

PART NUMBER

SRO

TIME
(HOURS)

Inspect rear lamps; if OK, fit vent tubes to
both lamps

05.10.40

0.40

C2Z22775

Inspect rear lamps; if OK, fit vent tubes to
both lamps
Drive in / drive out

05.10.40

0.40

C2Z22775

10.10.10

0.10

-

-

0.40

C2Z22775
C2Z16256

1

C2Z22775
C2Z16256
-

1
-

C2Z22775
C2Z16257

1

C2Z22775
C2Z16257
-

1
-

K107

D

Inspect rear lamp; if not OK, renew RH
lamp and fit vent tubes to LH lamp

05.10.40

0.40

E

Inspect rear lamp; if not OK, renew RH
lamp and fit vent tubes to LH lamp
Drive in / drive out

05.10.40

K107

10.10.10

0.10
0.40

K107

F

Inspect rear lamps; if not OK, renew LH
lamp and fit vent tubes to RH lamp

05.10.40

0.40

G

Inspect rear lamp; if not OK, renew LH
lamp and fit vent tubes to RH lamp
Drive in / drive out

05.10.40

K107

10.10.10

0.10

QTY.

K107

H

Inspect rear lamps, if not OK, renew both
lamps

05.10.40

0.40

C2Z16256
C2Z16257

1
1

0.40

J

Inspect rear lamps; if not OK, renew both
lamps
Drive in / drive out

05.10.40

K107

10.10.10

0.10

C2Z16256
C2Z16257
-

1
1
-

retailers will be reimbursed for six (6) vent tubes

Normal warranty policies and procedures apply
REPAIR PROCEDURE
INSPECT LEFT-HAND AND RIGHT-HAND REAR LAMP ASSEMBLIES OPERATION
1. Turn the exterior lights 'ON'.
•

If the left-hand (LH) lamp assembly LEDs are functioning
correctly, perform steps 2-4 and 6 below only.

•

If the LH rear lamp assembly LEDs are not functioning
correctly, perform steps 5-6 below only.
2. Refer to Workshop Manual, section 417-01: Exterior Lighting,
and remove the LH rear lamp assembly.
3. Replace the vent tubes:
•

Release and remove the three (3) vent tubes from the
lamp assembly.

•

Install three (3) new vent tubes to the lamp assembly.

4. Refer to Workshop Manual, section 417-01: Exterior Lighting,
and install the LH rear lamp assembly.

NOTE: New lamps do not require vent tube installation.
5. Refer to Workshop Manual, section 417-01: Exterior Lighting,
and replace the LH rear lamp assembly.
6. Repeat steps 1-5 to the right-hand (RH) rear lamp assembly.