NHTSA ID Number: 10043862
Manufacturer Communication Number: SIB-61-02-12
TSB/Document Date: 2012-04-30
Summary
BMW
: ELECTRONIC MALFUNCTION AND VARIOUS CHECK CONTROL MESSAGES ARE DISPLAYED IN CID (CENTRAL INFORMATION DISPLAY) AND INSTRUMENT CLUSTER. *PE MODELS 2009-2012 E70, E71, E72, E82, E88, E90, E91, E92, E93, F01, F02, F04, F07, F10, F12, F13, F25. UPDATED 11/2/12. *PE
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TSB/Document ID: SIB-61-02-12
Replacement Service Bulletin Number: SIB 61-03-12-A
MFR Communication Date: 2012-08-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
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Page 1 of 3
SB-10043862-2198
SI B61 02 12
General Electrical Systems
January 2012
Technical Service
SUBJECT
Check Control Message "Electronic Malfunction" Is Displayed Along with Various Electrical
Functions Inoperative
MODEL
E70 (X5)
E71 (X6)
E72 (ActiveHybrid X6)
E82, E88 (1 Series)
E90, E91, E92, E93 (3 Series)
F01, F02 (7 Series)
F04 (ActiveHybrid 7)
F07 (Gran Turismo)
F10 (5 Series)
F12, F13 (6 Series)
F25 (X3) All vehicles produced from September 1, 2009
SITUATION
Various check control messages are displayed, including “Electronic Malfunction” in the instrument
cluster and CID (Central Information Display).
One or more of the following functional faults may also be present:
• ISTA (Integrated Service Technical Application) diagnosis unable to communicate with the
vehicle
Windshield wipers inoperative or in emergency operation (unable to turn off)
Tailgate cannot be opened
Central locking system not working
Rear power windows are inoperative
CAUSE
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2/2/2012
Page 2 of 3
JBE (Junction Box Electronics) software error
PROCEDURE
Do not replace any parts.
1. Perform a vehicle test using the latest ISTA (Integrated Service Technical Application) diagnostic
software.
Note: When the ISTA system message displays:
“Battery voltage only “XX.XX” V. Please connect charger.”
Please note the displayed battery voltage reading in the repair order comments section.
2. If ISTA is able to communicate with the vehicle, complete all relevant test plans related to the
fault symptoms.
3. If ISTA will not communicate with the vehicle and the battery is accessible, perform a battery
reset for approximately 30 minutes.
4. If ISTA will not communicate with the vehicle and the battery is not accessible in the trunk or
cargo area, disconnect the JBE for approximately 30 minutes.
Refer to ISTA Repair Instructions “Removing and installing or replacing junction box
electronics”.
5. After the battery reset (Step 3) or the JBE remove and reinstall procedure (Step 4), check the
operation of all functions that were inoperable and repeat Steps 1 and 2 as necessary.
Note: The final software solution will be available with the release of ISTA/P 2.47.0 (expected June
2012). This Service Information bulletin will be updated when the software is released.
WARRANTY INFORMATION
Covered under the terms of the BMW New Vehicle/SAV Limited Warranty or the BMW Certified PreOwned program.
Defect Code
61 38 05 02 00
Performing Step 3 (No ISTA Communication and the Battery is Accessible)
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Disconnecting and connecting negative
battery cable
and
61 20 900
Performing Step 4 (No ISTA Communication and the Battery is not Accessible)
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2/2/2012
Page 3 of 3
Labor Operation:
Labor Allowance:
Description:
00 00 006
Refer to KSD2
Performing “vehicle test” (with vehicle
diagnosis system – checking faults)
Refer to KSD2
Removing and installing junction box
electronics
and
61 35 607
Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for
another repair, use the Plus code labor operation 00 00 556 instead.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which
consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button,
and then enter the applicable flat rate labor operation in the FR code field.
Other Repairs – Performing Steps 1 and 2
As outlined in the Procedure section, if performing the ISTA diagnostics and related test plans results
with other eligible and covered work, claim this work with the applicable defect code and labor
operations listed in KSD2.
[ Copyright © 2012 BMW of North America, LLC ]
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2/2/2012
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