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SB-10043689-2862
SI B61 07 12
General Electrical Systems

February 2012
Technical Service

SUBJECT

“Hybrid Malfunction” Check Control Message
MODEL

F04 (ActiveHybrid 7) produced up to March 2012
SITUATION

Check control message (CCM) 585, “Hybrid Malfunction”, may be present intermittently following
vehicle programming with ISTA/P 2.41.4 or later.
This CCM is very intermittent, yet may appear within a few miles of this software update. However, it
could take as long as several thousand miles following programming to occur.
In most cases, no functional problems are present that affect the operation of the vehicle.
In very isolated cases, a functional fault may be present in which the vehicle could exhibit an
intermittent no-start condition of the combustion engine. This can be rectified by allowing the vehicle to
enter sleep mode and then attempting to restart the engine.
When the above CCM condition is present, the following fault will be stored in the SME:
21F139 – SME: HW switch-off logic enabled
This fault may be accompanied by additional EME/SME faults.
CAUSE

Software error beginning with ISTA\P 2.41.4 (I-level F001-11-03-511)
CORRECTION

Program the complete vehicle with ISTA/P 2.46.0 (I-level F001-12-03-500) or later.
NOTE: ISTA/P 2.46.0 will not be available until March 2012.
PROCEDURE

Determine the current software level of the vehicle (See the “Integration Level Dealer” section in the
SAM Key Data/Print Key Data).
Interrogate the fault memory to ensure the condition is the same as the one shown in the Situation
section.
Note: When the ISTA system message displays: Battery voltage only “XX.XX” V. Please connect
charger. Please note the displayed battery voltage reading in the repair order comments section.
A. If no functional problems are present, clear the fault memory and ask the customer to bring the
vehicle back in March, once the updated software is available.

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B. If any functional problems or additional symptoms are present, please submit a PuMA case for
additional technical support.
WARRANTY INFORMATION

Covered under the terms of the BMW New Vehicle/SAV Limited Warranty.
Defect Code

61 25 00 02 00

Procedure Step A (Vehicles without Functional Problems)
Labor Operation:

Labor Allowance:

Description:

00 00 006

Refer to KSD2

Performing “vehicle test” (with vehicle
diagnosis system – checking faults)

Refer to KSD2

Charging battery

and if necessary, also
61 21 528

Labor operation code 00 00 006 is a Main labor operation. If you are using a Main labor code for
another repair, use the Plus code labor operation 00 00 556 instead.
If necessary, also
Procedure Step B (Vehicles with Functional Problems)
If the PuMA case results with eligible and covered work, claim this work with the defect code above or
the applicable defect code and the labor operations listed in KSD2.
Refer to KSD2 for the corresponding flat rate unit (FRU) allowance. Enter the Chassis Number, which
consists of the last 7 digits of the Vehicle Identification Number (VIN). Click on the “Search” button,
and then enter the applicable flat rate labor operation in the FR code field.
If a control module fails to program correctly or initializations are required, the additional work must be
claimed with separate labor operations under the defect code listed above, refer to KSD2.
[ Copyright © 2012 BMW of North America, LLC ]

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