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NHTSA ID Number: 10026727

Manufacturer Communication Number: 03-58-08

TSB/Document Date: 2008-12-09


Summary

SUBARUeBay logo SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. THERE IS A SLIGHT POSSIBILITY THAT ONE OR BOTH OF THE VEHICLE'S REAR WHEEL BEARINGS MAY, OVER TIME, DEVELOP A NOISE CONDITION THAT CAUSES THE BEARING TO PRODUCE A WHINNYING SOUND. CSC LETTER WAS RECEIVED. *PE


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TSB/Document ID: 03-58-08

Replacement Service Bulletin Number:

MFR Communication Date: 2008-04-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION:FRONT:WHEEL BEARING

MFR Component System:

MFR Component Subsystem:


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OSC- fO0 FEF 27 - ESRF
OWNER NOTIFICATION LETTER

May 2008
Dear SubarueBay logo Owner:

We would like to thank you for selecting a 2005 or 2006 Model Year SubarueBay logo Legacy or Outback. At
SubarueBay logo, we take pride in our products and are committed to your continued satisfaction. During a qual-
ity review, we discovered that there is a slight possibility that one or both of your vehicle’s rear wheel
bearings may, over time, develop a noise condition that causes the bearing to produce a “whining” sound.
This noise condition does not pose a safety problem and does not adversely affect the normal operation of
the bearing. However if your vehicle experiences this condition, it should be corrected by replacing the
affected bearing, which will eliminate the noise.

As a result of this finding and in the interest of your satisfaction, we are extending the warranty coverage
period for your vehicle’s rear wheel bearings to 8 years (96 months) or 100,000 miles, whichever occurs
first. Warranty coverage begins on the date the vehicle was delivered to the first retail purchaser. If the ve-
hicle was used as a demonstrator or company vehicle before being sold at retail, warranty coverage begins
on the date the vehicle was first placed in demonstrator service. Should one or both of your vehicle’s rear
wheel bearings require replacement as a result of a noise condition within this extended warranty period,
an authorized SubarueBay logo dealer will perform this repair at no cost to you. All other warranty terms and con-
ditions, including exclusions, will continue to apply.

To locate the nearest SubarueBay logo Dealer, you can access our web site at www.Subaru.com and go to the dealer
locator function. Or, you may call us at 1-300SUBARU3 (1-800-782-2783) during normal business

hours.

In the event that you have already paid for replacement of one or both rear wheel bearings to correct a
noise condition, you may be eligible for reimbursement. The actual sum reimbursed will be equivalent to
the amount SubarueBay logo of America would credit an authorized SubarueBay logo dealer in your area for the rear wheel
bearing replacement.

Please send the original service repair order, which has complete information including the name of the
repair facility, date of repair, mileage at the time of repair, complete vehicle identification number (17
digits), and your name, with correct mailing address and telephone number to the address listed below.

SubarueBay logo of America, Inc.
Customer Dealer Service Department
Attention: Legacy/Outback Rear Wheel Bearing Extended Warranty Program
P.O. Box 6000
Cherry Hill, NJ 08034-6000

Please send original receipts only and retain a photocopy for your records. Please be assured that we will
attempt to process your reimbursement request as quickly as possible, but it may take up to 90 days for
this process to be completed.

If you have moved or sold your vehicle, please complete the enclosed prepaid postcard and mail it to us.

Your continued satisfaction with your SubarueBay logo is important to us. Please retain a copy of this letter in your
SubarueBay logo Warranty & Maintenance Booklet for future reference.

Sincerely,
SubarueBay logo of America, Inc.

Notice to Lessors
The lessor of a vehicle who receives this letter is requested to provide a copy of it to the vehicle lessee(s) within 10 business days
Jrom receipt. The lessor should also keep a record of the lessee(s) to whom this letter is sent, the date sent, and the applicable
vehicle identification number (VIN). (For the purposes of this section, a lessor means a person or entity that in the last twelve
months prior to the date of this notification has been the owner, as referenced on the vehicle’ title, of any five or more leased
vehicles. A leased vehicle is a vehicle leased to another person for a term of at least four months.)

Bulletin Number: 03-58-08; Date: 04/30/08 Page 3

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