NHTSA ID Number: 10026505
Manufacturer Communication Number: 08134
TSB/Document Date: 2008-11-04
Summary
CHEVROLET
GMC
SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. VEHICLES EQUIPPED WITH AN AM/FM STEREO WITH CD/MP3 PLAYER MAY HAVE A CONDITION WHERE THE RADIO MAY DRAIN THE VEHICLE'S BATTERY. CSC LETTER. *PE
OsC-/O0O Pe SO S- ¥OSF
Page 5 June 2008 Bulletin No.: 08134
June 2008
Dear General Motors
Customer:
We have learned that your 2008 model year Chevrolet
Colorado or TrailBlazer, or GMC
Canyon
or Envoy vehicle equipped with an AM/FM Stereo with CD/MP3 Player may have a condition
where the radio may drain the vehicle’s battery. When you eject a CD that is in the CD player
and then push the CD back in within 25 seconds, the CD player does not recognize that the CD
has been manually reinserted. When this happens, the radio/CD unit will continue to draw
battery power after the ignition is turned off. This condition can be created at anytime (vehicle
on or off), and will remain until the CD is ejected or battery power is lost.
Your satisfaction with your 2008 model year Chevrolet
Colorado or TrailBlazer, or GMC
Canyon
or Envoy vehicle is very important to us, So we are announcing a program to prevent this
condition or, if it has occurred, to fix it.
What We Will Do: To prevent this condition from occurring, your GM dealer will reprogram the
radio. This service will be performed for you at no charge until June 30, 2009.
What You Should Do: To limit any possible inconvenience, we recommend that you contact
your dealer as soon as possible to schedule an appointment for this repair.
Customer Reply Form: The enclosed customer reply form identifies your vehicle. Presentation
of this form to your dealer will assist in making the necessary correction in the shortest possible
time. If you no longer own this vehicle, please let us know by completing the form and mailing it
back to us.
If you have any questions or need any assistance to better understand related repairs, please
contact your dealer.
Courtesy Transportation: If your vehicle is within the New Vehicle Limited Warranty your
dealer may provide you with shuttle service or some other form of courtesy transportation while
your vehicle is at the dealership for this repair. Please refer to your Owner's Manual and your
dealer for details on Courtesy Transportation.
We sincerely regret any inconvenience or concern that this situation may cause you. We want
you to know that we will do our best, throughout your ownership experience, to ensure that your
GM vehicle provides you many miles of enjoyable driving.
Scott Lawson
General Director,
Customer and Relationship Services
Enclosure
08134
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TSB/Document ID: 08134
Replacement Service Bulletin Number:
MFR Communication Date: 2008-06-01
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
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