NHTSA ID Number: 10026283
Manufacturer Communication Number: S-509
TSB/Document Date: 2008-10-16
Summary
JAGUAR
SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CSC LETTER WAS RECEIVED FOR MODELS XJ AND XK, MODEL YEARS 2001-2003. MAY REQUIRE AN INCREASED EFFORT TO TIGHTEN SUFFICIENTLY. REPLACE FUEL FILLER CAP WITH REVISED DESIGNED. *PE
C§C- 00 2B LE3-LYES
May 9, 2008
RE: $509 Service Action - Replace Fuel Filler Cap with Revised Design
Dear Jaguar Owner:
Jaguar Cars has determined that all 2001 - 2003 model year Jaguar XJ and XK vehicles are equipped
with fuel filler caps which may require an increased effort to tighten sufficiently. Audible clicks should be
heard indicating that the cap is properly sealed. If you are a recipient of this notice and an owner of one of
these vehicles, this letter is to inform you that your vehicle is included in this Service Action and that
Jaguar's records indicate that it has not been repaired under the program.
What your dealer will do:
Your authorized Jaguar Dealer will install, free of charge, a new improved fuel cap which has been
designed to make it easier to tighten to the correct torque value (achieved by hearing the clicks as the
cap is tightened).
How long will it take?
It should take approximately 15 minutes to fit the new cap and tether. Howe
considerations, your dealer may require additional time.
What should you do?
At your earliest convenience, please contact your authorized Jaguat an appointment to
complete the necessary repair to your vehicle. To assist your ase
Identification Number (VIN) available.
Present this letter to your dealer when you arrive for the inspection:
ue to scheduling
Moved or no longer own a Jaguar? ¢
Kindly complete and mail the enclosed card.
Attention Leasing Agencies
Please forward this Service Action notice to 7 ithin 10 days.
If you have concerns:
If you experience any problems gettigg
your dealership's Service Manager foaag
vehicle repaired promptly and without charge, please contact
nce.
Should you have the need to cémi#et, Jaguar Cars by mail, please use the following address:
Jaguar Cars
ATTN: Custo prghip Center
555 MacArth
What you should do if¢seff have further questions?
Should you have any questions regarding this Customer Satisfaction Program or need assistance in
locating your nearest authorized Jaguar Dealer, please contact the Jaguar Cars Customer Relationship
Centre at:
800-4JAGUAR (800-452-4827).
You can also contact Jaguar Cars by visiting the web site www.jaquarusa.com and sending us an e-mail
from the ‘Contact Us' section.
Sincerely
Stephanie P. Lutz
Customer Satisfaction Manager
- Restores fuel economy
- Stabilizes ethanol
- Maximizes horsepower
- Improves responsiveness
- For use in both gasoline and diesel engines
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TSB/Document ID: S-509
Replacement Service Bulletin Number:
MFR Communication Date: 2008-05-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP
MFR Component System:
MFR Component Subsystem:
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