After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: EA14002
Date Opened: 2014-05-12
Date Closed: 2021-01-15
Manufacturer’s Name: Kia
America, Inc.
Component Description: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Summary Description: Panoramic Glass Sunroof Breakage
Summary
The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. The sunroof is constructed of tempered glass (often referred to as ?safety glass?), which, when broken, crumbles into granular chunks rather than splintering into jagged shards. The failure summary above shows NHTSA reports identified by the Office of Defects Investigation (ODI), and reports submitted by Kia from start of production of the subject MY 2011-2013 Kia Sorento through October 8, 2019, the date of ODI's last request for Kia data.Reports of sunroof failures typically occurred while the vehicle was in motion and often described a loud noise when the fracture occurred. If the sunshade is closed when the sunroof fractures, the particles are contained, otherwise the particles can drop into the passenger compartment.Reported injuries generally were minor in nature, such as nicks and cuts that often occurred when complainants were cleaning-up glass particles post-incident. No crash incidents have been identified, and complaints display a declining trend since 2014.During EA14-002, ODI requested and obtained failure data for the subject vehicles, the MY 2014 Sorento (which used a similar sunroof from a different supplier), and other peer Kia products (Optima and Sportage).ODI also requested and obtained failure data for peer vehicles produced by Hyundai, Ford, Nissan, and Volkswagen and failure reports through a General Order NHTSA issued to 13 OEMs (including Kia) in April 2016.This produced a significant volume of data upon which ODI bases this closing. NHTSA's Vehicle Research and Test Center (VRTC) also conducted testing on the subject sunroofs in an attempt to better understand potential hazards.In its responses to ODI, Kia states it has continuously monitored sunroof failure allegations throughout this investigation, and that the only consistently identified cause is external impact from foreign objects. Kia notes that the sunroof complies with the applicable Federal Motor Vehicle Safety Standards for glazing, and that it has not identified a manufacturing defect or assembly process error despite significant investigative efforts. Kia maintains that the field data supports its conclusion that an unreasonable risk to motor vehicle safety does not exist, citing a comparatively moderate failure rate, low injury risk posed by tempered glass, and the lack of an identified defect mechanism. Kia further notes it has received no reports of crashes due to driver distraction related to roof failure events, nor is NHTSA aware of any such reports.NHTSA's April 2016 General Order requested data on vehicles with panoramic glass sunroofs greater than 0.5 square meters in area. The response identified 97 distinct models produced over 11 model years totaling some 10 million vehicles. Over 4,000 sunroof fractures were reported (none of which alleged a crash due to driver distraction) forming a high to low frequency continuum by model.While the subject vehicles were at the high end of the spectrum, they were not the highest.Through its analysis of the information obtained to date, ODI has not identified sufficient evidence of a safety-related defect in the subject sunroof. This includes the absence of any suggestive trends by region, seasonality, date of production, or vehicle age, together with the minor nature of the alleged injuries and the lack of crash allegations in the subject or any of the peer vehicles. Accordingly, the investigation is closed. ODI will take further actions if warranted by new evidence. The reference numbers for the ODI failure reports cited above, as well as additi
NHTSA Action Number: PE14012
Date Opened: 2014-05-08
Date Closed: 2015-01-13
Manufacturer’s Name: Nissan North America, Inc.
Component Description: FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
Summary Description: Fuel level gauge system failure
Summary
On May 8, 2014, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE14-012 to investigate allegations of inaccurate fuel tank fill level while driving resulting in the vehicle running out of fuel in model year (MY) 2007 Nissan Quest vehicles.During this investigation, Nissan identified a condition in the subject vehicles that may result in the fuel gauge falsely indicating more than the actual amount of fuel remaining in the gas tank. According to Nissan, the combination meter voltage divider circuit for the sender unit may have one of two resistors open or lifted resulting in a fuel gauge malfunction and inaccurate fuel level reading.When this condition occurs, the fuel gauge in the combination meter will continue to track the actual amount of fuel in the gas tank down to approximately one quarter of a tank.However, the fuel gauge will not go any lower which may cause drivers to run out of fuel unexpectedly.Additionally, ODI analyzed complaint data provided by Nissan as well as complaints submitted to ODI from consumers. In total, ODI identified 136 unique complaints indicating an inaccurate fuel level reading while driving in the subject vehicles. Seventy (70) fuel gauge related stalls were identified, resulting in a complaint rate of 1.85 incidents per thousand vehicles after approximately 8 years in service. In addition, analysis of warranty and combination meter part sales data provided by Nissan indicate a claim rate of less than 1% for all part replacements involving fuel gauge malfunctions.During PE14-012, Nissan developed a remedy procedure and issued Service Campaign PC 335 on approximately 68,003 MY 2007 through 2009 Nissan Quest vehicles.Owners of the affected vehicles will receive preliminary notification by mail recommending owners to keep fuel level above ? tank at all times until repair parts become available.Once the remedy kits become available, Nissan plans to send another letter to affected customers to take their vehicle to a Nissan dealer who will install an external amplifier box with jumper harness in the combination meter to bypass the electric circuit and ensure accurate fuel level indication.The bulletin was sent to dealers on December 19th, 2014 and the owner letter mailing began on December 31st, 2014. See the investigative file for copies of Nissan's dealer communication and owner letter. Based on the relatively low rate of engine stall incidents for vehicles that have been in service for 8-9 years, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The agency will continue to monitor complaints and other information relating to the alleged defect and take further action in the future if warranted.The following VOQ numbers are associated with the issues discussed in this closing resume:10503555, 10505390, 10513356, 10525325, 10549839, 10551187, 10552937, 10559300, 10565794, 10567557, 10568302, 10574869, 10575303, 10588121, 10588843, 10594370, 10595029, 10597201, 10598275, 10608182, 10610671, 10615104, 10615697, 10617309, 10618457, 10621549, 10622551, 10627963, 10632742, 10633833, 10637512, 10638279, 10640959, 10641050, 10643726, 10643791, 10643933, 10644085, 10649107, 10649598, 10652109, 10660231, 10661351, 10662656, 10662666.
NHTSA Action Number: AQ14001
Date Opened: 2014-05-02
Date Closed: 2016-05-22
Manufacturer’s Name: General Motors, LLC
Component Description: ELECTRICAL SYSTEM
Summary Description: Sands Chevrolet/Hybrid System Fire/Stall
Summary
NHTSA opened AQ14-001 to determine whether Sands Chevrolet of Surprise, Arizona complied with the requirements of the National Traffic and Motor Vehicle Safety Act, 49 U.S.C. Chapter 301 (Safety Act) and its implementing regulations. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and non-compliances with Federal Motor Vehicle Safety Standards and, in turn, that a dealer not sell and deliver a new vehicle subject to a recall unless the recall remedy has been performed (49 U.S.C. ?? 30112(a), 30120(i)).NHTSA issued an information request (IR) letter to Sands Chevrolet on May 5, 2014.Sands Chevrolet responded to this request on May 22, 2014.To ensure NHTSA?s information request encompassed all possible reference codes for General Motors recall 13V-173, NHTSA issued another IR letter to Sands Chevrolet on June 8, 2015.Again, a response letter was received on June 9, 2015.NHTSA?s investigation indicated that Sands Chevrolet did sell and deliver recalled vehicles that did not have the recall remedy completed at the time the vehicles were delivered to the customers.NHTSA therefore concluded that Sands Chevrolet was liable for civil penalties for violations of the Safety Act, pursuant to 49 U.S.C. ? 30165.Under a Settlement Agreement dated March 24, 2016, Sands Chevrolet represented that it improved its processes to verify that it checks every vehicle for recalls prior to delivery to the purchaser and that it has not sold and delivered any unremedied new motor vehicles since June 9, 2015.Sands Chevrolet also represented that it now also checks for open recalls on every customer vehicle brought in for service, and that it checks for open recalls on every used trade-in vehicle, regardless of make or model, and takes steps to have all used trade-in vehicles repaired prior to retail sale. Sands Chevrolet admitted to violating the law and must pay civil penalties in the amount of $40,000.This Audit Query is closed.
NHTSA Action Number: EQ14005
Date Opened: 2014-04-25
Date Closed: 2014-08-25
Manufacturer’s Name: Cummins, Inc.
Component Description: ENGINE AND ENGINE COOLING
Recall Campaign: 14V255
Summary Description: Ice may form in intake manifold
Summary
The closing report is attached.
Read More...NHTSA Action Number: EQ14004
Date Opened: 2014-04-22
Date Closed: 2014-08-25
Manufacturer’s Name: Indiana Mills and Manufacturing Inc.
Component Description: SEAT BELTS
Recall Campaign: 14V230
Summary Description: Seat Belt May Be Difficult to Unfasten
Summary
The Closing Report is attached.
Read More...← Previous 1 … 87 88 89 90 91 … 1,059 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Complaints
- [2025 Newly Added 7 RESET FUNCTIONS] 2025 New Ver. obd2 scanner diagnostic tool CRP123X Elite ADD NEW SPECIAL FUNCTIONS for FREE--Throttle Adaptation, Oil Reset, SAS Reset, BMS Reset, Brake Reset, D-P-F Regeneration, ABS bleeding. Before the trip to the mechanic, launch obd2 scanner crp123x elite can do deeper diagnosis for the car system and react with accurate data in minutes. More, the list of compatible models has been expended. Upgrading frequency is regular, occurring monthly even weekly.
- [FCA AutoAuth &Free Updates for Lifetime]. LAUNCH CRP123X provides no-fee upgrades. Continually enhance vehicle diagnostic software, can diagnose 1996-2025 vehicles with a massive global vehicle database. With integrated AutoAuth, diagnose 2018+ FCA SGW-equipped cars.Yearly functional upgrades ensure CRP123X purchased years ago to keep up with newer diagnostic advancements. Beyond that, we'll always be working on behind-the-scenes bug fixes to drive your scan tool in excellent condition.
- [Accurate & Intuitive Multi System Diagnosis] Will you be confused about what happens when the warning light of transmission, ABS, and SRS Airbag check engine flashes? Launch obd2 scanner diagnostic tool CRP123X to pinpoint the problem components for a faster diagnosis for your car instead of taking your car to the dealership, and will turn off the warning light for you after fixing the problem, make to know more about your cars and do your own repair.
- [Multiple Display of Live Data + DTC Code Definition Explanation] Launch car tools show real-time data of oil temp, pressure, transmission temp, engine speed, coolant temperature, you will know which car part is abnormal. Data can be shown in a single, multi- graph, and merge two graphs for analysis（merge 4 PIDs in one). It’s convenient for car owners to purchase auto parts and replace it by yourself, 🔥Code Search,DTC Library provide massive information.
- [2025 Hardware Upgrade & One-click Recognition] Faster! Stable! CRP123X Elite car diagnostic scanner has a new processor, Android 8.1, 32GB of memory, 5-inch touchscreen (720P), 6100mAh rechargeable battery,. Wireless WiFi connection embarks on hassle-free faster renewing with one click. LAUNCH code reader effortlessly recognizes vehicle information( (vehicle make, model, and year info) through one-tap automatic VIN scanning, with no manual input, just swift and precise data at your fingertips.
- 【Recom-mended by YouTube Machinists】We are proud to tell that LAUNCH X431 PROS V+ 5.0 has been recom-mended as "" Per-fect Overall Car Diagnostic Scanner "" by famous editors, and also highly recom-mended by YouTube machinists.
- 【What Are the 2025 PROS V+ 5.0 Hardware Changes】With new in-house developed screen; 8.0 MP Pixel Rear Camera;Android 10.0 System; 2.4GHz&5GHz Dual-Frequency Wi-Fi, the transmission rate is 4Xfaster than old version; 4+64GB provides larger data memory; 6300mAh battery lasts 15+h work; CPU Updated to 2.0 GHz quard-core. greatly increased the speed of running multiple task; 8XFAST AUTO VIN technology;DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly
- 【Technology Itself is Proof of Quality】LAUNCH DBSCar VII+Self-developed screen.Using USB type A/USB type C connectors and DBSCar VII VCI connector can make the process of diagnosing and matching faster and more stable, DBSCar VII connector equipped with indicator lights, which is more intuitive and user-friendly. The latest self-developed screen from LAUNCH, in addition to its strong anti-fall ability, is different from other launch models in sensitivity and touch.
- 【2025 Newly Added CANFD】With the CANFD Connector, you can seamlessly diagnose a wider range of vehicle models (up to model year 2025, see image below for supported models) using advanced CANFD protocols. Gone are the days of being limited to certain models - now you can confidently handle the latest models, even those with the most advanced systems.
- 【Bi-Directional+Online Coding+Over 38 Reset Services+Adaptation+Initialization+ Matching】PROS V+ 5.0 scan tool Elite also support:K-EY programming,Gear/ SAS/ EPB/ TPMS/ BMS/ETS/Oil/Brake/AFS/GEARBOX/SUNROOF/SUS Reset,ABS Bleed, Injector coding.Gives you the ability to use dealership level relearn procedures to complete repairs.You can get 100+ advanced special functions under the""vehicle brand""-""menu""-""system"" - ""special functions"".
- 【2025 UPGRADED VERSION, NEW CHIPS, ADD MORE FUNCTIONS, No Extra Software Fee】Faster! The 2025 CRP123I V2.0 car diagnostic scanner has a new processor, Android 8.1, 32GB of memory, 5-inch touchscreen (720P), 6000mAh rechargeable battery, One-touch Wi-Fi Lifetime Free update for more vehicle coverage, bug fixes,newly added parameters, and functionality to help you access, diagnose and fix more vehicles faster,upgrade of CRP123I.
- 【Newly Added 7 RESET FUNCTIONS】+ 【BATTERY VOLTAGE TEST】2025 New Ver. scan tool CRP123I V2.0 ADDS NEW SPECIAL FUNCTIONS-Throttle Adaptation,Oil Reset,SAS Reset,ABS Bleeding,BMS Reset,EPB Reset, D.P.F Regeneration,to maintain your vehicle system safely and efficiently.Graphing the battery voltage easier and more intuitive for the real-time monitors to check.It does not only reveal what error codes your car is producing,but also erase your vehicle's check engine light after the problem is fixed.
- 【Multi System Diagnostic Tool】LAUNCH CRP123I V2.0 obd2 scanner check ABS/SRS/AT/ENG systems &10 OBD2 modes, read/clear fault codes,Online Google Search, 4 IN 1 Graphing.Store and playback of dynamic data stream help to quick analysis and diagnosis. Generate vehicle health reports with one click and share them with your email via W-ifi which helps avoid blind maintenance. CRP123I costs less, in the long run, saving you up to $2000 each year.
- 【Fre-e Lifetime Update + AutoAuth for FCA SGW+ Auto Vin】This scan tool features One-click w-ifi update and fre-e for fixing more bugs; Realtime battery voltage graphing helps to Judge the state of the battery; Auto Vin,facilitate accurate diagnosis and provide useful information.Besides,CRP123I V2.0 support AutoAuth for FCA SGW,For 2017 and later FCA Vehicles with Secure Gateway Module (SGW),with no limitation.
- 【Cover 10000+ Models & 90+ Car Brands】CRP123I V2.0 Elite launch scanner is capable of diagnosing fault codes on more than 10000+ vehicles from 1996 to 2025 and 90+ car makes worldwide. Support almost all OBDII cars such as SUVs, minivans, light-duty trucks, etc. It's an excellent tool for all types of mechanics from novice to pros. NOTICE: Compatibility will vary on vehicles' model and year, pls c-ontact us via Q&A/message before purchase.
- 【J2534 PROTOCOL WITH SMARTLINKC】 LAUNCH X431 PRO3S+ ELITE scan tool with newly upgraded smartlinkC V2.0. The SmartLinkC is a communication interface supporting J2534 specifications. Of course, it also can be used as a J2534 PassThru device, working together with the PC installed with the OEM diagnostic software to perform the J2534 protocol.J2534 protocol is the only solution for problems ranging from driveability and loss of power to poor fuel economy.
- 【INTELLIGENT TOPOLOGY MAP TO FASTER FULL SYSTEMS DIAGNOSIS】 X431 PRO3S+ELITE bidirectional scan tool with new-added intuitive topology mapping. Harnesses intuitive topology mapping for comprehensive visualization of the vehicle all system. It shows all available control units in different colors, the numbers of system, the scanned system, and the scan results, bringing maximum convenience & superfast speed for you to do swift diagnosis & high-level repairs.
- 【TOP HARDWARE CONFIGURATION, UPGRADED OF LAUNCH X431 PRO3S+】 LAUNCH X431 PRO3S+ELITE diagnostic scanner possess with Android 10.0 OS; CPU 4-Core Processor, 2.0 GHz. Greatly increased the speed of running multiple task. 2.4GHz/5GHz; 6300mAh/7.6V stronger battery capacity; 10.1 Inch Touchscreen with 8MP camera; AUTO VIN; 4GB+64GB storage memory; 20X faster transmission rate, save more vehicle documents and customer data; Supports 25+ Software Languages, such as EN, DE, FR, SP nd JP and so on.
- 【3000+ ACTIVE TEST/BI-DIRECTIONAL CONTROL LAUNCH SCANNER】 LAUNCH X431 PRO3S+ELITE HD automotive scanner is a cost-effective bidirectional scanner that deserves owned by every repairing DIYers and mechanics. You can easily send command signal at fingertips from the scanner to various module actuators to test component integrity and functionality in minutes or even seconds to tell if replacement or repair is needed.
- 【COMPLETE 60+ HOT RESETS, CALIBRATION, INITIALIZATION, RELEARN】 LAUNCH X431 PRO3S+ELITE SmartLinkC escaner automotriz professional enjoys 60+ special service, such as Oil Reset, ABS brake bleed, EPB, SAS, BMS, Suspension, Injector reset, Power Balance, Turbo Calibration, VGT, Transmission Adaption, Throttle Adaptation, matching and etc. rigorous on-site testing has been performed to ensure 100% availability.
- [2025 LAUNCH CRP919X] Tired of scan tools that lag and lack features? Meet LAUNCH CRP919X - it’s got all power of XTOOL D8/Autel MK808Z/MK900, plus it’s a pro at ECU Coding = X-431 PROS V+. Better, in 2024 we added more: FCA AutoAuth, CAN-FD, DoIP, expanding features with 3 module modules, all without breaking your bank. The most-recent models are covered with weekly upgrading. CRP919X runs on Android 10.0, 3+32GB RAM/ROM. Time to upgrade your workshop and get more than your money’s worth!
- [ECU Coding] You can run ECU Coding to address challenges such as DTCs related to sensor / actuator circuit breaks, unreliable signals; installing new modules, and flashing hidden features. Unlike other scan tools that support Coding for only 3 brands, LAUNCH CRP919X is available for 100+ brands (need paid OE software for Be.nz, BM.W, V.W, A.udi, G.M, F0rd, even Porsche, etc.) And it comes with easy-to-follow steps to make coding a breeze. *Remember to back up your data before coding.
- [4000+ Active Tests = X431 LAUNCH Scanner] Pay half, yet get all 4000+ tests previously only featured in X431 scanners! You can directly send commands to ECU, drive components like “relays, injectors, coils, solenoids valves, actuators” to move. NO time-consuming old methods BUT verify if they function correctly in just 10 minutes, speeding up troubleshooting 3X FASTER! And NO compatibility headaches. Superior to 80% of diagnostic tools on market, it works on nearly 100% popular vehicles.
- [150+ Brands Coverage + CANFD/DOIP] The compatibility of LAUNCH scanner has always been a leader in industry, with upgrades so frequent that can be weekly! And CRP919X meets all your expectations: 1) added CANFD/DOIP; 2) FCA SGW access, no need extra adapters; 3) cover 150+ all-regional brands; 4) the multilingual menu; you can use it fluently without barriers, and switch languages on your own without having to send e-mails to dealers. (NO waiting 24+ hours just to change a menu language)
- [35+ HOT Services] Compared to similar OBD2 scanners MK808S/D1/909X, the LAUNCH CRP919X has a huge upgrade: E-P-B/Oil_Reset/DP.F/SAS/TPMS/BMS/Injector/Throttle/Suspension/Brake_Bleed, etc. NOT just a big jump in the number of features, BUT also a serious boost in compatibility (more cars supported). In 2024 even added 20+ new features to keep your CRP919X at the forefront of industry, e.g. Motor Angle Calibration/Turbocharging Matching/Swipe/Clutch Matching. MORE is coming your way.
This product presentation was made with AAWP plugin.
Last update on 2025-04-30 / Affiliate links / Images from Amazon Product Advertising API
