After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE18015
Date Opened: 2018-12-17
Date Closed: 2019-09-11
Manufacturer’s Name: Navistar
, Inc.
Component Description: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Recall Campaign: 19V478
Summary Description: Lap seat belts fail to latch
Summary
The Office of Defects Investigation (ODI) of the National Highway Traffic Administration (NHTSA), received a complaint from a school bus fleet alleging seat belt failures in their model year 2011 Navistar IC (Navistar) school buses, equipped with AmSafe non-retractable passenger two-point seat belts. Following receipt of this complaint, ODI reached out to multiple school bus fleets across the country operating similar buses and confirmed the problem also existed in other buses.Following confirmation of similar seat belt failures in other school districts, NHTSA opened investigation (PE18-015) on December 17, 2018 to assess the manufacturer's data including warranty claims, field reports, design changes, etc.The scope of this investigation included all model year 2011 through 2016 Navistar school buses. Analysis of the manufacturer data provided to NHTSA in response to this investigation showed high seat belt failure rates in model year 2011 Navistar BE, CE and RE school buses when compared to peer vehicles. The elevated failure rates dropped on vehicles produced after two design changes made by the manufacturer during the production of 2011-2016 seat belts. Navistar implemented a dimensional change to the metal tongue on April 25, 2012 and started utilizing a more robust (car-type) seat belt starting April 3, 2015. The combination of these two changes significantly decreased the seat belt warranty rates in model year 2012-2016 buses. Navistar?s testing and engineering analysis showed that long term cycle fatigue (buckling and unbuckling the seat belt) can cause the plastic fingers attached to the metal tongue to crack and fall off. The missing fingers can result in an elevated force necessary to latch the tongue in the buckle.The elevated force required can prevent the buckle from latching, increasing the risk of an injury in the event of a crash. By a letter dated June 21, 2019 Navistar notified NHTSA of a safety defect in their model year 2011 Navistar IC BE, CE and RE school buses built with AmSafe non-retractable passenger two-point seat belts and initiated safety recall 19V-478. With recall action 19V-478 taken by Navistar this investigation is closed. Further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
NHTSA Action Number: PE18016
Date Opened: 2018-12-17
Date Closed: 2019-12-12
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Recall Campaign: 19V021
Summary Description: Steering loss due to linkage separation
Summary
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
NHTSA Action Number: AQ18006
Date Opened: 2018-12-01
Date Closed: 0000-00-00
Manufacturer’s Name: General Motors, LLC
Component Description: SEATS
Recall Campaign:
Summary Description: Sale of noncompliant school bus
Summary
NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and accompanying documentation indicating that the van was sold in August of 2015 by Wiesner Chevrolet of Huntsville, Texas to the Trinity County Texas Independent School District. Sale of a vehicle that does not comply with the Federal Motor Vehicles Safety Standards (FMVSS) applicable to school buses when that vehicle is likely to be used significantly to transport preprimary, primary, and secondary school students to or from school or an event related to school constitutes a violation of Section 30112 of the Motor Vehicle Safety Act. The purpose of this AQ is to investigate the potential violation of the Act's prohibition of sales of a school bus that is not compliant to FMVSS.
NHTSA Action Number: PE18013
Date Opened: 2018-12-01
Date Closed: 2019-08-21
Manufacturer’s Name: Nissan North America, Inc.
Component Description: SUSPENSION:REAR
Recall Campaign:
Summary Description: Rear Suspension Control Arm Failure
Summary
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data regarding 48 incidents of the subject failure. The majority of the complaints are from vehicles registered in salt belt states. There have been no crashes, injuries, or fatalities confirmed as of this date. Nissan advised that it has conducted testing to assess safety risk. Nissan states that due to low incident rate, high detectability, and low risk of adverse vehicle dynamics, it does not believe the subject lower control arm failure poses an unreasonable risk to motor vehicle safety.This preliminary evaluation has been upgraded to Engineering Analysis (EA) 19-002. During the EA, ODI will continue to collect and analyze complaint and field data in its efforts to fully assess the scope and frequency of the alleged defect. More importantly, ODI will also seek additional information and data regarding the potential safety consequences of rear lower control arm failure, both from evidence collected from field failures and through more rigorous and comprehensive vehicle testing to be conducted by either Nissan and/or NHTSA.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers: 11234334, 11234232, 11234189, 11233771, 11233234, 11232381, 11231589, 11230323, 11230184, 11229023, 11229003, 11228730, 11228651, 11228631, 11228625, 11223086, 11222602, 11222427, 11222303, 11221802, 11219943, 11217980, 11217542, 11217505, 11217290, 11210699, 11209647, 11208580, 11208274, 11207545, 11206310, 11205711, 11205461, 11203864, 11203005, 11195416, 11193545, 11193020, 11192269, 11192066, 11191270, 11191207, 11191185, 11191042, 11190360, 11190323, 11187334, 11187157, 11186747, 11186195, 11185664, 11185632, 11185589, 11183799, 11183295, 11183198, 11182705,11182528, 11182265, 11182137, 11182088, 11181373, 11181223, 11181155, 11181009, 11180126, 11176565, 11176261, 11176135, 11175821, 11172604, 11172200, 11172065, 11170019, 11169930, 11165194, 11163833, 11163489, 11162559, 11162195, 11161956, 11161497, 11161117, 11157323, 11157234, 11156772, 11141169, 11139516, 11129476, 11122829, 11114374.
NHTSA Action Number: PE18014
Date Opened: 2018-12-01
Date Closed: 2020-09-10
Manufacturer’s Name: Land Rover
Component Description: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS
Recall Campaign:
Summary Description: Loss of Brake Power Assist
Summary
On December 1, 2018, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE18-014 to investigate allegations of brake vacuum pump failure in model year (MY) 2012 through 2014 Range Rover Evoque vehicles. During PE18-014, ODI identified 33 complaints and field reports related to the alleged defect in the subject vehicles. Seven of the complaints were received by ODI and 26 were reported as consumer complaints or field reports in the Jaguar Land Rover (JLR) response to ODI's Information Request letter for PE18-014. All the complaints and field reports identified by ODI involved MY 2012-2013 Range Rover Evoque vehicles. ODI's analysis of warranty data supplied by JLR identified 198 claims related to the alleged defect in MY 2012-2013 vehicles, resulting in a claim rate of 0.84 percent. ODI identified just 6 claims in the MY 2014 Range Rover Evoque vehicles, resulting in a claim rate of0.09 percent.The subject vehicles are equipped with 2.0 liter Gasoline Turbocharged Direct Injection (GTDI) engines that utilize a mechanically driven single vane rotary vacuum pump supplied by Magna International (Magna). The 2.0L GTDI engines and subject Magna vacuum pumps were used by JLR in the following applications: MY 2012-2017 Land Rover Range Rover Evoque (L538), MY 2013-2015 Land Rover LR2 (L359), MY 2015-2017 Land Rover Discovery Sport (L550), MY 2013-2015 Jaguar XF (X250), and MY 2017 Jaguar XE (X760). Field return analyses of failed vacuum pumps from these products has determined that the failures were caused by blockage of the orifice supplying lubricating oil to the pump. Magna and JLR have attributed the blockage to oil sludge resulting from failure to perform oil changes at the specified maintenance intervals.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA20-001) covering MY 2012-2013 Range Rover Evoque vehicles (subject vehicles). Other JLR products equipped with 2.0L GTDI engines and subject Magna vacuum pumps will be included in the EA as peer vehicles. The EA will further assess the causes of pump failures in the subject and peer vehicles, the frequency and trends of pump failures in each population, the reasons for differences in experience between subject and peer vehicle applications, and the effects of pump failure on brake system performance in the subject vehicles.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers: 10986358, 11025409, 11083348, 11131896, 11149724, 11231234, 11343256.
← Previous 1 … 46 47 48 49 50 … 1,059 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Complaints
- OBD2 Bluetooth Scanner Lifetime Update: Ediag Elite offers revolutionary Advantage Lifetime Updates with unlimited access to the superior 15+ reset service, bi-directional testing and full system diagnostics.The Ediag Elite is an excellent Bluetooth OBD2 scanner diagnostic tool ideal for DIY's and private car owners.
- Bi-Directional Control for Quickly Locating Problems: The Bi-Directional Scan tool allows you to send commands directly from your smartphone to your vehicle's ECU for active testing. This feature helps to quickly narrow down problems such as air conditioning clutches, windows, doors, sunroofs, etc., reducing diagnostic time for mechanics and helping DIY users locate faults more easily. In addition, Ediag Elite provides fault analysis and repair guidance to help you solve problems efficiently.
- 15+ Maintenance Resets: The current version introduces 15+ popular special features: Oil Reset, Headlight Matching, Bleeding Reset, TPMS Reset, BMS Reset, Gear Box Relearn, EGR Learning, Throttle Learning, Injector Coding, SAS Reset and more special functions in system diagnose menu. These functions make it easy for owners to carry out the necessary maintenance and servicing, ensuring that your vehicle stays in top condition, prolonging its service life and preventing common problems and breakdowns. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
- Wide Compatibility Can-FD & FCA Autoauth: Compatible with GM, Ford, Toyota, Chrysler, Honda, Mazda, Nissan, Mitsubishi, Hyundai, KIA with standard OBD2 port from 1996 to newer. More car brands and features will be released gradually. Newest Ediag Elite scanner supports CANFD Protocol and FCA cars. Note: Coverage may vary on different vehicle by model& year ,Please contact us via support@kingbolen.c o m to confirm compatibility before purchase.
- Perfect for Monitoring The Health of Your Vehicle: Ediag Elite is designed to make vehicle maintenance simple and efficient. With intelligent AutoVIN quick recognition, it is easy to connect to your car without the need for manual input. Real-time data is visualized in a variety of formats, including graphs, numeric, meter displays and clear 4-in-1 data charts, allowing you to effortlessly monitor real-time performance. Data logging/reporting is available for playback and further analysis.
- 2025 Newest Top-tier Car Scanner: KINGBOLEN K7 diagnostic scan tool is equipped with most capabilities for daily repair/maintenance: Wireless diagnosis via Bluetooth, Bidirectional Control Test, ECU Online/Offline Coding, Customization, 31+ Restes, PMI for Ford, Lincoln, Mazda, Global version for 100+ brand vehicles and 17 languages, no area limit, FCA AutoAuth, 3-year Fr-ee Software Upgrade. After 3 years, it will continue to work with the last update version, but online functions can't be available
- OE-Level Full Systems Scan Tool: K7 professional diagnostic scanner with AUTO VIN can do one-click to scan ECUs on most of vehicles, like PCM, ECM, EPS, BCM, TPMS, SAS, A/C system... to read/clear code, view live data, freeze frame, read ECU info. 4-in-1 data stream graphics can make data viewing more intuitive. Detailed diagnostic reports will help you easily master the car situation as it can be shared by bluetooth or email! Adding workshop information can help your customers to know more
- Bi-Directional Control Test/Active Test: Bi-directional scan tool Kingbolen K7 can perform real active test that can send commands to the vehicle's ECU to drive the actuators to work, like window, rear mirrors, sunroof, door, solenoids, wipers, headlamp, etc, helping you quickly find out bad parts and pinpoint faulty issues. K7 bidirectional scanner will be a good choice to sav* money and time on car repairs when performing complex maintenance and repair
- Advanced ECU Coding: ECU Coding allows you to refresh hidden functions to optimize vehicle performance, customize vehicles, match the replaced components with ECU. In contrast to similarly priced products that only support Offline Coding, the KINGBOLEN K7 diagnostic tool can do Variant coding for Benz and also supports Online Coding which can send coding values directly from the server, faster and more accurate. (Note: please check compatibility before order.)
- 31 Reset Functions: Experience tells us that just a small repair service may cost a lot of money. Kingbolen K7 is a professional automative OBDII scanner with 31 common maintenance services like Oil /SAS/EPB/TPMS Reset, Battery Matching, ABS Bleeding, Injector Coding, etc. It effectively handles most of the car reset and relearning jobs, perfect for experienced DIYers and mechanics. NOTE: Functions in the menu vary across vehicles. Kindly check the compatibility before purchase
- 【Lifetime Free, All-In-One Car Scanner for Toyota Lexus Models】As a specialized diagnostic tool for Toyota & Lexus, this 2025 newest KINGBOLEN SOLOSCAN provides In-depth All systems diagnostics, F.ree Full Reset Functions, Powerful Bi-directional Control, ECU Coding, Lifetime F.ree Update, 22 Languages, No IP Limited, etc. Bluetooth technology allows the obd2 scanner to be linked to your cell phone easily, showing what's wrong and how to fix it, so you can understand your car's health anytime, anywhere!
- 【OE-Level Full System Diagnostics】This bluetooth obd2 scanner provides in-depth diagnostic information for all available modules including TCM/ECM/ABS/BCM/SAS/EPB/Fuel...systems. Soloscan can read ECU info, read/clear codes, view data stream, retrieves freeze-frame, do active functional test and print the diagnostic report you need. Master cars situation with a few simple clicks!
- 【Powerful Bi-Directional Control/Active Test】Kingbolen Soloscan car diagnostic scanner for Toyota & for Lexus, can send commands to vehicle systems/components to identify potential problems and test their working status. You don't need to tear things apart they can be tested electronically like opening and closing of the sunroof and things of that nature.
- 【Advanced ECU CODING Function】This bidirectional scan tool supports Component Matching, Customize OE-settings, Flash Hidden Feature, Optimize car performance. You can activate higher-level functions or disable annoying features, like Auto Rear Mirror Folding, Auto Door Lock/Unlock, Daytime Running Light, etc.*NOTE: Coding functions vary by model & year. Not for all models, please check compatibility before purchase.
- 【All F-ree Maintenance Service】The diagnostic scan tool is equipped with powerful free reset services to perform after repair and maintenance, including Oil reset, EPB reset, SAS calibration, ABS bleeding, injector code, TPMS reset, D.P.F Regen, etc. Enter from the all-system diagnostic menu to unlock more system special functions, and effectively handle the reset and relearn of most cars. Note: The Special function vary by model& year, Reach us via support@kingbolen.c o m to check compatibility.
- 【KINGBOLEN EDIAG Plus Bi-directional Control Bluetooth Scanner】KINGBOLEN Ediag Plus Bluetooth Scanner （Upgraded version of thinkdaig/ediag）equipped with 15+ resets, ECU coding, Bi-directional test, CAN-FD Protocol, Auto-VIN, full systems diagnosis, one year F-ree update. Bluetooth connection makes your phone becomes a smart diagnostic scanner with wider working range and you can operate the device conveniently.
- 【Full Systems Diagnostic Tool】As an OE-Level full systems diagnostic tool, KINGBOLEN Ediag plus supports read/clear fault codes, read live data, view 4-in-1 live data of in text & graph, ECU information, read control module information, actuation tests and maintenance functions for ECM, ABS, BCM, SRS, TCM, BMS, TPMS, SAS, A/C system etc..The diagnosis report reveals the fault codes fast, helps you located the related components efficiently.
- 【15+ Special Service Functions】KINGBOLEN EDIAG plus obd2 scanner diagnostic tool covers almost all commonly used maintenance: Oil Light Reset, Battery Reset, SAS Calibration, Injector Coding, TPMS Reset, ABS Bleeding, Electronic Throttle Learning, Headlight Matching, Sunroof Initialization, Suspension Matching, Transmission Learning and more advanced functions can be found in the car model.
- 【ECU Coding】The KINGBOLEN EDIAG Plus diagnostic tool is used as an OE Level scanner. ECU Coding allows you to match replaced components with ECU data, hidden flash functions for BMW, for GM, for Benz, etc. Whether you are a private owner or a professional technician, EDIAG Plus is a powerful and handy scanner tool for you. Coverage list may vary by car brand and model. Please check with us before placing an order.
- 【Bidirectional Test】This EDIAG plus Bluetooth scan tool could send commands to and receive information from ECU of the vehicles to test the solenoids and actuators working status, which finds faults without using the vehicle controls and no need disassembling components, saving a lot of time to identify the root cause. You can use Bidirectional Test to check Window Up and Down/Wiper/Door Test, Rearview Mirror Test, Headlight Test and more.
- 【Advanced Diagnostic Device】KINGBOLEN K10 ELITE Car Code Reader is equipped with 10.0-Inch HD Touch Screen, Rear Camera 8.0MP, powerful Android 10.0 OS, 4+128GB Extended Memory, lasting 3.85V/12600mAh（7.7V/6300mAh）Battery and WIFI/Bluetooth Diagnostics. Supports Full System Diagnosis+ 40 Reset Services+ ECU Coding+ Active testing+ Remote Support+ Intelligent Diagnosis+ Modular expansion+ ADAS Calibration+ Topology map+ Guidance Function+ AUTO VIN. Enjoy maintenance and meet your needs easily!
- 【OE-Level Full Systems OBD2 Scanner】KINGBOLEN K10 ELITE OBD2 scanner supports vehicle All Systems Diagnostic and OBD2 Full Function, it can Read/Clear Fault Codes, Read Live Data/Freeze Frame, Read Control Module Information, Actuation Tests and Reset Functions for TPMS,ECM,BCM,ABS,SRS,TCM,BMS,SAS,A/C system etc.. The wired connection is more stable during use and is not easily interrupted. One-Click to scan all ECU, Applicable to maintenance technicians, repair shops & individual owner
- 【Intuitive Topology Map Design】K10 Elite Diagnostic Tool introduces the innovation of Module Topology Mapping which illuminates the interplay between diverse vehicle modules and swiftly pinpoints faulty ones in a single glance. This feature slashes guesswork, enhances diagnostic every equipped systems to troubleshoot fault codes. Recommend to choose Smart Scan when use this function.It Support 5 Extended Modules and more, ADAS Calibration, CAN FD/DoIP+ FCA SGW, Diagnostic Report QR code Share
- 【40+ Services/Calibration/Relearn Functions】K10Elite Wired OBD2 Diagnostic Tool comes with 40+ Functions, Such as Oil, EPB, SAS, Throttle, BMS, TPMS Reset, ABS Bleeding, Injector Coding, Fuel Trim Reset, Cylinder Power Balance, Crankshaft Sensors Relearn, Zero Point Calibration, Fuel Injector Balance, Stop/Start Reset, A/F Reset, Elec.Throttle Relearn etc. It can provides step-by-step maintenance Guide Function for Volkswagen/Audi/Skoda/Seats etc. FR-EE UPDATE for 2 YEARS,Additional Savings
- 【Efficient Bi-Directional Control & ECU Coding】K10 ELITE can be used to verify diagnosis and pinpoint repairs needed with Powerful Active Tests, Such as Fuel Injector, Coolant Fans, Coolant Pump, Windshield Wipers, EGR Valve, Sunroof, Windows etc. It supports Online/ECU coding for vehicles, which helps to match and code after ECU replacement, personalized car settings including Light, ABS Module etc. It can also unlock hidden functions like movement pointer, horn alerts, disable seat warning etc
This product presentation was made with AAWP plugin.
Last update on 2025-04-22 / Affiliate links / Images from Amazon Product Advertising API
