After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE02087
Date Opened: 2002-11-19
Date Closed: 2003-04-08
Manufacturer’s Name: MCI
UNIVERSAL INC
Component Description: WHEELS
Summary Description: LUG BOLT FAILURE AT WHEELS
Summary
SEE ATTACHED SUMMARY REPORT.
Read More...NHTSA Action Number: EA02032
Date Opened: 2002-11-18
Date Closed: 2003-11-21
Manufacturer’s Name: General Motors, LLC
Component Description: SEAT BELTS
Summary Description: SAFETY BELT ASSEMBLY FAILURE
Summary
ODI IDENTIFIED 59 REPORTS WITH THE ALLEGED DEFECT.ODI WAS ABLE TO CONTACT 44 OF THE 59 CONSUMERS IN ORDER TO DETERMINE THE SPECIFIC CAUSE OF THE LATCH PROBLEMS.OF THE 44 OWNERS CONTACTED, ODI DETERMINED THAT FOUR FAILURES WERE DUE TO AN OUT-OF-TOLERANCE LATCH PLATE, AND THAT 23 FAILURES WERE DUE TO A DISPLACED BUCKLE HOUSING COVER.THE REMAINING 17 FAILURES HAD INDETERMINABLE CAUSES.OF THE 59 REPORTS, THERE WERE THREE ALLEGED MINOR INJURIES.NO LEGAL CLAIMS OR LAWSUITS HAVE BEEN FILED WITH REGARD TO THIS ALLEGED DEFECT.BASED ON THE LIMITED NUMBER OF REPORTS, AND A DECLINING REPORT TREND, THIS INVESTIGATION IS CLOSED.A SAFETY-RELATED DEFECT HAS NOT BEEN IDENTIFIED AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEARED TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. SEE ADDITIONAL SUMMARY REPORT.
Read More...NHTSA Action Number: PE02084
Date Opened: 2002-11-18
Date Closed: 2003-04-08
Manufacturer’s Name: Volkswagen Group of America, Inc.
Component Description: EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Summary Description: BRAKE LIGHT SWITCH OPERATION
Summary
THE BRAKE LIGHT SWITCH USED IN NEW BEETLE IS ALSO SPECIFIED IN GOLF AND JETTA MODELS.ONE TYPE OF SWITCH IS USED ON CRUISE EQUIPPED MODELS, A SECOND TYPE IS USED ON NON-CRUISE MODELS.VW REPORTS 86 CONSUMER COMPLAINTS AND 2575 WARRANTY CLAIMS OF INOPERATIVE BRAKE LIGHTS, THE MAJORITY OF WHICH ARE RELATED TO THE BRAKE SWITCH.TWO OF THE VW COMPLAINTS INVOLVE FAILURES THAT WERE ALSO REPORTED TO ODI.ADDITIONALLY, OVER 100,000 BRAKE SWITCH SERVICE COMPONENTS HAVE BEEN SOLD UNDER 4 DIFFERENT PART NUMBERS.THE INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS.
NHTSA Action Number: PE02085
Date Opened: 2002-11-18
Date Closed: 2003-04-10
Manufacturer’s Name: Ford Motor Company
Component Description: WHEELS
Summary Description: WHEEL STUD FRACTURE
Summary
ANALYSIS OF ODI AND FORD DATA HAS IDENTIFIED 1619 INCIDENTS OF WHEEL STUD FRACTURE IN MY 1998 THROUGH 2000 FORD WINDSTAR VEHICLES, INCLUDING 69 WHEEL SEPARATIONS AND 11 CRASHES.FORD HAS NOT BEEN ABLE TO IDENTIFY ANY DESIGN OR MANUFACTURING DEFECTS IN ITS ANALYZIS OF THE PROBLEM.FORD MAINTAINS THAT THE FAILURES ARE CAUSED BY EITHER:(1) INADVERTENT OVERTORQUING OF LUG NUTS DURING REMOVAL OR INSTALLATION; OR (2) FATIGUE DUE TO INSUFFICIENT CLAMP LOAD BETWEEN THE WHEEL AND THE BRAKE ROTOR OR DRUM AND HUB ASSEMBLY.ACCORDING TO FORD, CORROSION, DIRT, OR DAMAGE PRESENT ON THE ROAD WHEEL AT THE NUT INTEFACE COULD CONTRIBUTE TO THE LATTER CONDITION. ANALYSIS OF ODI COMPLAINT DATA INDICATES THAT THE SUBJECT VEHICLES EXPERIENCE WHEEL STUD FAILURES AT SIGNIFICANTLY HIGHER RATES THAN PEER MINIVANS.THIS INVESTIGATION HAS BEEN UPGRADED TO FURTHER ASSESS THE FREQUENCY, SCOPE, AND TREND OF THE ALLEGED DEFECT CONDITION IN MY 1997 THROUGH 2000 WINDSTAR MINIVANS.
NHTSA Action Number: PE02086
Date Opened: 2002-11-18
Date Closed: 2003-04-09
Manufacturer’s Name: General Motors, LLC
Component Description: SUSPENSION
Summary Description: REAR AXLE TRAILING ARM FAILURE
Summary
ANALYSIS OF ODI AND GM DATA HAS IDENTIFIED 14 INCIDENTS OF REAR TRAILING ARM FAILURES IN MODEL YEAR (MY) 1997 THROUGH 1999 GM U-VANS, INCLUDING TWO THAT ALLEGEDLY RESULTED IN CRASHES. THE TRAILING ARM DESIGN IN THESE VEHICLES IS USED IN THE U-VANS FROM MY 1997 THROUGH 2003.ACCORDING TO GM, THE SUBJECT TRAILING ARMS CAN CRACK OR BUCKLE IF THEY HAVE BEEN DAMAGED DURING ASSEMBLY, PRE-DELIVERY HANDLING, OR CERTAIN SERVICE RELATED ABUSE CONDITIONS (E.G., IMPROPER TOWING OR JACKING).GM IDENTIFIED A PARTS HANDLING CONCERN THAT WAS CAUSING SOME TRAILING ARMS TO BE DAMAGED PRIOR TO INSTALLATION.TO ADDRESS THIS CONCERN, GM IMPLEMENTED CHANGES TO THE SHIPPING CONTAINERS FROM JANUARY 1999 THROUGH SEPTEMBER 1999. EIGHT (8) OF THE REPORTED INCIDENTS IN MY 1997-99 U-VANS, INCLUDING THE TWO CRASHES, OCCURRED IN THE LAST 2 YEARS.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS TO ASSESS THE TREND AND SAFETY RISK ASSOCIATED WITH THE ALLEGED DEFECT.
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