Investigations List

After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted.  If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.



NHTSA Action Number: EA04035

Date Opened: 2004-12-22

Date Closed: 2005-10-20

Manufacturer’s Name: General MotorseBay, LLC

Component Description: EXTERIOR LIGHTING:TURN SIGNAL

Recall Campaign:

Summary Description: FRONT TURN SIGNAL/DRL FAILURE


Summary

THE COMBINATION FRONT TURN SIGNAL/DRL IN MY 2003 SATURNeBay ION COUPES EXPERIENCED SIGNIFICANT EARLY-LIFE FAILURES DUE TO VARIOUS BULB QUALITY ISSUES DUE TO INADEQUATE DESIGN AND MANUFACTURE.THIS PROBLEM TREND APPEARS TO HAVE DISAPPEARED AFTER THE FALL OF 2003.THE CHANGE OF LEAD WIRE MATERIAL NEAR THE START OF MY 2004 VEHICLE PRODUCTION APPEARS TO HAVE REDUCED THE FAILURE RATE FOR MY 2004 SATURNeBay ION COUPES.ALTHOUGH OPERATING TEMPERATURES IN THE SUBJECT VEHICLES' LAMP ASSEMBLIES ARE BELOW THE SOCKET MATERIAL MAXIMUM TEMPERATURE SPECIFICATION, THEY ARE ONLY SLIGHTLY BELOW THE SPECIFICATION.IN DECEMBER 2004, GM REDUCED THE VOLTAGE TO THE LAMP ASSEMBLY IN ORDER TO REDUCE THE TEMPERATURE IN THE ASSEMBLY OF THE SUBJECT VEHICLES.WARRANTY CLAIMS ON THE SUBJECT VEHICLES DO NOT INDICATE AN INCREASING TREND OVER TIME.WARRANTY CLAIM RATE OF SUBJECT VEHICLES (EXCLUDING EARLY MY 2003 CLAIMS) IS NOT SIGNIFICANTLY HIGHER THAN OTHER GM VEHICLES THAT USE COMBINATION TURN SIGNAL/DRLS.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.SEE ATTACHED SUMMARY REPORT.

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NHTSA Action Number: EA04034

Date Opened: 2004-12-21

Date Closed: 2007-03-08

Manufacturer’s Name: FordeBay Motor Company

Component Description: WHEELS

Recall Campaign: 07V079

Summary Description: FRACTURE OF THE STEEL WHEEL RIM


Summary

FRACTURE (CRACKING) OF THE SUBJECT VEHICLE (SV) WHEEL, WHICH WAS PREVIOUSLY INVESTIGATED UNDER PRELIMINARY EVALUATION PE03-009 (SAFETY RECALL 03V-279), OCCURS IN THE MODEL YEAR (MY) 2003 TO 2005 POLICE INTERCEPTOR VEHICLES ONLY; CIVILIAN SPECIFICATION AND OTHER MY VEHICLES ARE UNAFFECTED BY THIS CONDITION.FOR THE AFFECTED SUBJECT WHEELS, A FATIGUE CRACK OCCURS IN THE HEAT AFFECTED ZONE OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD THAT ATTACHES THE RIM TO THE OUTBOARD WHEEL DISC.THE CRACK INITIATES UNDER THE OUTBOARD TIRE BEAD NEAR THE HEEL (WHERE AIR LEAKAGE CANNOT BE ASSURED) AND SUBSEQUENTLY GROWS CIRCUMFERENTIALLY THROUGH CYCLIC BENDING AS THE WHEELS ROLLS.ALTHOUGH THE VAST MAJORITY OF RIM CRACKS EITHER PRESENTED NO SYMPTOMS OR WERE DETECTED SAFELY VIA RECURRING SLOW AIR LEAKAGE, ODI IDENTIFIED 6 INCIDENTS WHERE RAPID AIR LEAKAGE LEADING TO A FULL OR PARTIAL DEFLATION OF THE TIRE WAS ALLEGED.FOR THESE WHEELS, EVIDENCE INDICATED THAT MULTIPLE CRACKS HAD FORMED IN DIFFERENT AREAS OF THE RIM AND SUBSEQUENTLY GROWN TOGETHER.TWO OF THE INCIDENTS RESULTED IN A CRASH, ONE DURING A HIGH SPEED PURSUIT.ALTHOUGH THE MINORITY OF CASES, FORDeBay?S ASSESSMENTS OF FIELD RETURN WHEELS SHOWED THAT MULTIPLE CRACKS EXIST IN APPROXIMATELY 17 PERCENT OF THE CRACKED WHEELS REPLACED UNDER A FORDeBay EXTENDED WARRANTY PROGRAM.IN A WHEEL WITH MULTIPLE CRACKS, AS THE AREA BETWEEN THE CRACKS IS REDUCED BY GROWTH A HIGH STRESS CONDITION (SUCH AS WOULD OCCUR IN AN AGGRESSIVE VEHICLE MANEUVER DURING A HIGH-SPEED PURSUIT) MAY CAUSE THE CRACKS TO JOIN TOGETHER RAPIDLY.IF THE CRACKS ARE OF SUFFICIENT SIZE, THE STRUCTURAL INTEGRITY OF THE RIM MAY BE COMPROMISED RESULTING IN RAPID AIR LOSS AND RIM DEFORMATION.FOR POLICE VEHICLES USED AT HIGH SPEED, RAPID DEFLATION AND LOSS OF RIM STRUCTURAL INTEGRITY AFFECTS VEHICLE CONTROL AND MAY INCREASE THE RISK OF A CRASH.FATIGUE IS THE FUNDAMENTAL FRACTURE MECHANISM; THEREFORE, WHEEL FRACTURE CAN BE EXPECTED TO OCCUR (AND AT AN INCREASED INCIDENCE LEVEL) AS LONG AS THE AFFECTED WHEELS REMAIN IN SERVICE.IN DECEMBER 2004 (WITHIN MY 2005 SV PRODUCTION) FORDeBay INTRODUCED A SHOT PEEN PROCESS INTO THE MANUFACTURE OF SV WHEELS.SHOT PEEN WHEELS, WHICH ARE IDENTIFIED BY UNIQUE PART NUMBER STAMPINGS, HAVE NOT EXHIBITED FRACTURE IN POLICE SERVICE TO DATE.UNDER 07V-079, FORDeBay WILL INSPECT SVS REGISTERED FOR POLICE USE AND REPLACE EARLIER DESIGN LEVEL WHEELS WITH SHOT PEEN WHEELS.POLICE AGENCIES SHOULD BE ADVISED THAT MY 2005 VEHICLES BUILT AFTER DECEMBER 2004 ARE NOT WITHIN THE SCOPE OF THIS RECALL (SINCE THEY WERE ORIGINALLY MANUFACTURED WITH SHOT PEEN WHEELS).AGENCIES SHOULD BE DILIGENT IN ENSURING THAT NON-SHOT PEEN WHEELS ARE REMOVED FROM OUT-OF-SCOPE VEHICLES OR OTHER WHEEL SUPPLY INVENTORIES.

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NHTSA Action Number: EA04033

Date Opened: 2004-12-20

Date Closed: 2005-12-13

Manufacturer’s Name: PACE AMERICAN, INC.

Component Description: WHEELS:LUGS/NUTS/BOLTS/STUDS

Recall Campaign:

Summary Description: WHEEL SEPARATIONS


Summary

ON JANUARY 11, 2005, ODI INITIATED A MONITORING PROGRAM THAT REQUESTED PACE AMERICAN TO NOTIFY ODI OF ALL NEW WHEEL SEPARATION INCIDENTS.DURING THE APPROXIMATELY ELEVEN-MONTH REPORTING PERIOD, PACE AMERICAN HAS INFORMED ODI THAT NO ADDITIONAL WHEEL SEPARATION INCIDENTS HAVE OCCURRED IN MODEL YEAR 2003 VEHICLES THAT ARE THE SUBJECT OF THIS INVESTIGATION.DURING THIS REPORTING PERIOD, PACE REPORTED TWO INCIDENTS PERTAINING TO MODEL YEAR 2004 VEHICLES WHICH, WHEN COMBINED WITH ONE EARLIER REPORT OF A LOOSENED WHEEL, REPRESENT AN INCIDENT RATE OF 8 PER 100,000 VEHICLES FOR MY 2004 VEHICLES.PACE ALSO REPORTED EIGHT INCIDENTS PERTAINING TO MODEL YEAR 2005 VEHICLES, WHICH REPRESENT AN INCIDENT RATE OF 21 PER 100,000 VEHICLES. THERE HAVE BEEN NO REPORTS OF WHEELS SEPARATIONS FROM ANY PACE VEHICLES MANUFACTURED SINCE MARCH 2005.ON DECEMBER 12, 2005, PACE OUTLINED SEVERAL PLANNED OR COMPLETED ACTIONS INTENDED TO IMPROVE WHEEL RETENTION.ACCORDINGLY, ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO MONITOR WHEEL SEPARATIONS FOR ANOTHER TWELVE MONTHS.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

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NHTSA Action Number: PE04081

Date Opened: 2004-12-16

Date Closed: 2005-04-01

Manufacturer’s Name: VolkswageneBay Group of America, Inc.

Component Description: AIR BAGS:SIDE/WINDOW

Recall Campaign:

Summary Description: INADVERTENT SIDE-AIRBAG DEPLOYMENT


Summary

THE SUBJECT VEHICLES ARE EQUIPPED WITH SIDE-THORAX AND SIDE-HEAD CURTAIN AIRBAGS TO PROTECT THE FRONT AND REAR OUTBOARD OCCUPANTS IN A SIDE-IMPACT CRASH.THIS INVESTIGATION IDENTIFIED A TOTAL OF 499 REPORTS (482 OWNERS REPORTS AND 17 WARRANTY CLAIMS).THE CRASH SENSING SYSTEM?S ALGORITHM MAY RECOGNIZE CERTAIN NON-CRASH IMPACTS (WHEEL, TIRE AND UNDERCARRIAGE IMPACTS) AS DEPLOYABLE EVENTS.THE 97 ALLEGED INJURIES WERE MINOR IN NATURE AND CONSIST OF ABRASIONS, BRUISES, EAR RINGING AND HEADACHES.THERE WAS NO ALLEGED LOSS OF CONTROL CRASH AS A RESULT OF SIDE-AIRBAG DEPLOYMENT.ODI ALSO OBTAINED COUNTS OF ALLEGED INADVERTENT SIDE-AIRBAG DEPLOYMENTS FROM PEER MANUFACTURERS.THE DATA SHOWS THAT THE SUBJECT VEHICLES ARE NOT UNIQUE IN BEING SUBJECT TO SUCH ALLEGATIONS.THE COMPLAINT RATE FOR NON-SUBJECT INDIVIDUAL MODEL VEHICLES VARIES WIDELY.THE RATE FOR THE SUBJECT VEHICLES IS COMPARABLE TO THREE PEER MODELS, EACH WITH COMPACT CHASSIS/WHEELBASES.ODI HAS NOT IDENTIFIED ANY COMPONENT FAILURE OR MANUFACTURING TREND THAT MAY RELATE TO A COMPONENT OR MANUFACTURING ISSUE.A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AT THIS TIME.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.

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NHTSA Action Number: PE04080

Date Opened: 2004-12-02

Date Closed: 2005-10-28

Manufacturer’s Name: General MotorseBay, LLC

Component Description: STEERING:LINKAGES:TIE ROD ASSEMBLY

Recall Campaign:

Summary Description: STEERING KNUCKLE FRACTURE


Summary

DURING THE PE, ODI INVESTIGATED THE HUMMEReBay H2 FOR FRACTURES WHICH WERE OCCURRING AT THE FRONT STEERING KNUCKLE LOWER BOSS.WHEN THE KNUCKLE LOWER BOSS FRACTURES, THE LOWER BALL JOINT STUD IS RELEASED AND THE ENTIRE KNUCKLE AND WHEEL/TIRE ASSEMBLY SEPARATES FROM THE VEHICLE.ODI IS UPGRADING THIS INVESTIGATION TO GAIN A FULL TECHNICAL UNDERSTANDING OF THE FACTORS WHICH CONTRIBUTED TO THESE FAILURES.

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Complaints List



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Autel Scanner MaxiCOM MK808S: 2025 Bidirectional Tool as MK808BT Pro MX808S M808Z, Function as MaxiCheck MX900, 28+ Service, Active Test, All System Diagnose, Injector Coding, FCA Autoauth Android 11
  • 🔥🔥🔥【2025 NEWLY RELEASED BI-DIRECTIONAL CONTROL】As the 2025 upgraded version of MaxiChek MX808, our Newest MK808S auto diagnostic scanner for all cars inherits the powerful Bi-directional Control which makes it the most cost-effective Autel scanner (without breaking the bank, same as MP900BT and MS906 PRO). Active test is widely used on car subsystems to help you check if the car actuators are all in good condition. Such as windows, rear mirrors, sunroof, wipers...
  • 【28+ MOST POPULAR RESET SERVICE FOR 150 MAKES】Autel versatile OBDII scanenr MK808S, full level-up of MX808, work as MX900, MK900, MK900BT, supports 150+ car brands worldwide & FCAeBay AutoAuth. Like the OBD2 code reader MaxiCOM MK808BT Pro, MK808S is equipped with 28+ hot services including Oil Reset, SAS Calibration, ABSeBay Bleeding, Injector Coding, Battery Registration, etc. MK808S ranks top in professional automotive tablets and keeps updating to support more newer modes from 2023 to 2025.
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Bestseller No. 3
Autel Scanner MaxiCOM MK900BT, 2025 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
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Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2025 Upgraded
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Bestseller No. 5
Autel Scanner MaxiCOM MK900: 2025 Same as MK900BT MK900-BT MX900 Bidirectional Diagnostic Tool, 8in Up of MK808S MK808BT Pro MX808S MK808Z, 3K+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA
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  • ⚡【OE All System Diagnosis, Seconds to Get VIN】Decode 7000+ not only generic but also enhanced DTCs from ABSeBay, Airbag, Transmission, TPMS … all systems found in today's cars; this car computer code reader also allows rapidly identifying most 2006+ cars (AutoVIN + Scan VIN/License), and instant diagnostics with only ONE tap. Want to review reports anytime? Use this OE-level scanner to upload diagnostic reports in cloud, or print them out on paper through a connected Wi-Fi printer.
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