After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE07051
Date Opened: 2007-10-19
Date Closed: 2008-02-14
Manufacturer’s Name: General Motors
, LLC
Component Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Summary Description: STUCK THROTTLE VALVE
Summary
ON OCTOBER 19, 2007, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED STUCK THROTTLE INCIDENTS DUE TO ICE FORMATION WITHIN THE ENGINE AIR INTAKE TRACT IN CERTAIN MODEL YEAR (MY) 2004-2005 CHEVROLET AVEO VEHICLES MANUFACTURED FOR SALE OR LEASE IN THE UNITED STATES.THIS INVESTIGATION WAS PROMPTED BY A SAFETY RECALL CAMPAIGN (05F-069) CONDUCTED BY GENERAL MOTORS CORP. (GM) INVOLVING SUBSTANTIALLY SIMILAR VEHICLES MANUFACTURED FOR SALE OR LEASE IN CANADA.AT THAT TIME, GM ISSUED A TECHNICAL SERVICE BULLETIN (TSB #05-06-04-065) TO ADDRESS THE ALLEGED DEFECT CONDITION IN U.S. VEHICLES.GM SUBSEQUENTLY REVISED THE CANADIAN RECALL CAMPAIGN TO INCLUDE MORE DETAILED INSTRUCTIONS AFTER IT DISCOVERED CERTAIN VEHICLES WERE NOT PROPERLY SERVICED UNDER THE ORIGINAL RECALL CAMPAIGN.GM REVISED THE CANADIAN RECALL CAMPAIGN A SECOND TIME TO INCLUDE MORE SUBSTANTIAL CHANGES TO THE THROTTLE BODY, INTAKE MANIFOLD, POSITIVE CRANKCASE VENTILATION (PCV) AND ENGINE COOLING SYSTEMS TO FURTHER REDUCE THE LIKELIHOOD OF ICING WITHIN THE ENGINE AIR INTAKE TRACT.AGAIN, GM ISSUED A TECHNICAL SERVICE BULLETIN (TSB #08-06-04-009) TO ADDRESS THE ALLEGED DEFECT CONDITION IN U.S. VEHICLES USING THE REVISED PROCEDURE.ODI IS AWARE OF 28 NON-DUPLICATIVE COMPLAINTS/FIELD REPORTS AND 46 WARRANTY CLAIMS RELATED TO THE ALLEGED DEFECT AFFECTING 63 UNIQUE SUBJECT VEHICLES.THE ALLEGED DEFECT CONDITION IS MOST LIKELY TO OCCUR DURING THE WINTER MONTHS WHEN AMBIENT TEMPERATURES ARE BELOW FREEZING.HOWEVER, THE INFORMATION PROVIDED IN GM'S RESPONSE TO ODI'S INFORMATION REQUEST LETTER DATED NOVEMBER 2, 2007, DOES NOT CAPTURE EVENTS THAT MAY HAVE OCCURRED DURING THE MOST RECENT WINTER MONTHS.ACCORDINGLY, THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-005) TO FURTHER STUDY THE FREQUENCY OF THE ALLEGED DEFECT.
NHTSA Action Number: PE07052
Date Opened: 2007-10-19
Date Closed: 2008-02-21
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
Summary Description: ENGINE COMPARTMENT FIRE
Summary
COMPLAINANTS ALLEGE THAT A FIRE ERUPTED UNDER THE HOOD, NEAR THE FRONT OF THE VEHICLE.IN CHRYSLER'S RESPONSE TO ODI'S NOVEMBER 2, 2007 INFORMATION REQUEST, CHRYSLER ASSERTS THAT THE ALLEGED DEFECT OCCURS ONLY IN THE 4.0L ENGINES AND THE CONSUMER WILL EXPERIENCE A LOSS OF POWER STEERING FLUID OR A NOISY POWER STEERING PUMP BEFORE SEEING ANY EVIDENCE OF SMOKE OR FIRE.CHRYSLER ALSO STATES THAT A TUBE NUT ON THE HIGH PRESSURE POWER STEERING LINE WAS DISCOVERED TO BE CROSS THREADED DURING THE ASSEMBLY PROCESS AND DID NOT ALLOW PROPER SEALING OF THE O-RING.THE POWER STEERING SYSTEM IN THE 4.0L ENGINE IS ASSEMBLED AT THE CHRYSLER PLANT.THE POWER STEERING SYSTEM FOR THE 3.8L ENGINES ARRIVES AT THE CHRYSLER PLANT PRE-ASSEMBLED.CHRYSLER FOUND THAT IN THE 4.0L ENGINE, IT WAS POSSIBLE TO CROSS-THREAD THE TUBE NUT ON THE HIGH PRESSURE LINE DURING ITS ATTACHMENT TO THE STEERING GEAR, THUS CREATING AN IMPROPER SEAL.CHRYSLER IMPLEMENTED ASSEMBLY PLANT PROCESS CHANGES TO ELIMINATE THE POSSIBILITY OF CROSS-THREADING, AND APPLIED ADDITIONAL QUALITY CONTROL MEASURES TO DETECT POWER STEERING FLUID LEAKS.CHRYSLER STATED THAT WARRANTY AND FIELD DATA SUGGESTS THAT THESE PROCESS CHANGES HAVE MINIMIZED THE POSSIBILITY OF CROSS-THREADING.WITH REGARD TO THE VEHICLES PRODUCED PRIOR TO THE PRODUCTION CHANGE, A REVIEW OF THE WARRANTY CLAIMS INDICATES THAT THE ALLEGED DEFECT HAS NOT DECLINED IN THE 4.0L POPULATION.ODI IS UPGRADING THIS PRELIMINARY EVALUATION TO AN ENGINEERING ANALYSIS, EA08-006, TO FURTHER EVALUATE THE ISSUE.
NHTSA Action Number: PE07050
Date Opened: 2007-10-11
Date Closed: 2008-02-01
Manufacturer’s Name: Blue Bird Body Company
Component Description: SERVICE BRAKES, AIR:SUPPLY
Summary Description: AIR LINE DETACHING FROM DASH
Summary
THIS INVESTIGATION WAS OPENED AFTER ODI RECEIVED NOTIFICATION FROM TWO FLEETS (TOTALING SEVEN COMPLAINTS) ALLEGING THE AIR LINES CONNECTING TO THE DASH AIR GAUGE WERE LEAKING AIR AND SETTING OFF THE LOW PRESSURE AIR BUZZER. DURING THE COURSE OF THIS INVESTIGATION, ODI INTERVIEWED THE INVOLVED FLEETS, CONDUCTED FIELD TRIPS TO EXAMINE SIMILAR BUSES, VISITED DEALERS AND REVIEWED DATA FURNISHED BY BLUE BIRD IN RESPONSE TO AN INFORMATION REQUEST.WHILE BIRD BIRD WAS UNABLE TO DETERMINE A DEFINITIVE CAUSE FOR THE REPORTED FAILURES, THEY BELIEVE THE LOWNUMBER OF COMPLAINTS INDICATES AN ANOMALY AND THE LEAKS MAY HAVE BEEN CAUSED BY THE UNINTENTIONAL POSITIONING OF THE HOSE DURING DASH INSTALLATION.BLUE BIRD THEORIZES THAT AS THE 1/4 DASH GAUGE AIR LINE TUBING WAS INSTALLED BEHIND THE DASH, THE TUBING ENTERING THE PUSH-IN QUICK DISCONNECT FITTINGMAY HAVE BEEN POSITIONED AT AN ANGLE PUTTING STRESS ON THE PLASTIC MOVABLE PART OF THE FITTING. OVER TIME THIS STRESS MAY HAVE CAUSED THE PLASTIC PART OF THE FITTING TO DETERIORATE,RESULTING IN AN AIR LEAK.BASED ON THE RESULTS OF AN AIR BRAKE SYSTEM TEST CONDUCTED BY BLUE BIRD, COMPLETE DISCONNECTION OF THE ? AIR LINE AT THE DASH AIR GAUGE DOES NOT DEPLETE THE BRAKE AIR SYSTEM TO THE POINT WHERE THE BRAKES WILL NOT OPERATE AS DESIGNED. THE TEST SHOWED THAT EVEN WITH THE AIR LINE DISCONNECTED, NORMAL OPERATION OF THE BUS WILL CONTINUE TO CHARGE THE AIR SYSTEM RESERVOIR, ALLOWING FOR SAFE OPERATION UNTIL THE BUS CAN BE CHECKED. NEVERTHELESS, ALTHOUGH BLUE BIRD'S TEST DATA AND CUSTOMER INFORMATION CONFIRMS THERE IS NO LOSS OF BRAKES WHEN THE DASH AIR GAUGE LINES LEAK OR BECOME DISCONNECTED, BLUE BIRD INTENDS TO DEVELOP A SERVICE BULLETIN TO INSPECT THIS AIR LINE CONNECTION. THE SERVICE BULLETIN WILL BE SENT TO OWNERS OF ALL 2006 AND 2007 MODEL YEAR BLUE BIRD ALL AMERICAN SCHOOL BUSES.BASED ON THIS INFORMATION, A SAFETY RELATED DEFECT TREND DOES NOT EXIST AT THIS TIME AND FURTHER USE OF AGENCY RESOURCES IS NOT WARRANTED. THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES. THIS INVESTIGATION IS CLOSED.
Read More...NHTSA Action Number: EA07014
Date Opened: 2007-09-28
Date Closed: 2008-07-07
Manufacturer’s Name: Volkswagen Group of America, Inc.
Component Description: ELECTRICAL SYSTEM:IGNITION
Recall Campaign: 08V156
Summary Description: PASSENGER ENGINE COMPARTMENT FIRES
Summary
THE MANUFACTURER NOTIFIED NHTSA ON 04-APR-08 THAT A SAFETY RECALL ACTION WOULD BE INITIATED TO REMEDY THE ISSUE.IN JUNE 2008, THE MANUFACTURER ISSUED A TECHNICAL SERVICE BULLETIN (CODE 26E5/R5) REGARDING THE SPECIFIC PROCEDURES TO BE EMPLOYED IN THIS CAMPAIGN.VEHICLE OWNER NOTIFICATION LETTERS WERE SENT BEGINNING APPROXIMATELY JUNE 13, 2008.THE CAMPAIGN WAS ASSIGNED NHTSA NO. 08V-156.THIS RECALL AFFECTS ALL MY 1999-2005, 5TH GENERATION GASOLINE-POWERED PASSAT SEDANS AND STATION WAGONS.APPROXIMATELY 412,000 VEHICLES ARE AFFECTED.CORRECTIVE ACTION WILL CONSIST OF INSTALLING ADDITIONAL EXHAUST SYSTEM HEAT SHIELDING TO MITIGATE THE POTENTIAL THERMAL EFFECTS OF ENGINE IGNITION PROBLEMS.BASED ON THIS ACTION, THE SUBJECT EA HAS BEEN CLOSED.
Read More...NHTSA Action Number: PE07049
Date Opened: 2007-09-27
Date Closed: 2008-02-05
Manufacturer’s Name: General Motors, LLC
Component Description: VISIBILITY
Summary Description: SIDE FRONT WINDOW SHATTERS
Summary
THE SUBJECT VEHICLE IS MANUFACTURED BY NEW UNITED MOTOR MANUFACTURING, INC. (NUMMI) IN FREMONT, CALIFORNIA.NUMMI IS A JOINT VENTURE BETWEEN GENERAL MOTORS AND TOYOTA.TOYOTA IS RESPONSIBLE FOR RESPONDING TO THIS NHTSA INVESTIGATION.TOYOTA REPORTS THAT ITS EVALUATION IS INCOMPLETE AT THIS TIME, HOWEVER; TOYOTA HAS IDENTIFIED TWO ISSUES THAT CAN CONTRIBUTE TO SIDE WINDOW GLASS BREAKING.IN ITS JANUARY 11, 2008 LETTER TO ODI, TOYOTA STATED THAT A MAJORITY OF THE REPORTS INCLUDED IN THIS RESPONSE ARE MOST LIKELY RELATED TO THE LOOSENING OF THE WINDOW REGULATOR BOLTS.THE SECOND ISSUE IS, LESS PREDOMINANTLY, THE INTERFERENCE OF THE SIDE WINDOW GLASS WITH THE DOOR CHECK LINK....ODI HAS RECEIVED 46 CONSUMER COMPLAINTS ALLEGING THAT THE DRIVER AND/OR PASSENGER POWER FRONT WINDOW SHATTERED, AND/OR THE WINDOW MAKES A POPPING/CLICKING NOISE DURING OPERATION.A LOOSENING OF THE WINDOW REGULATOR BOLTS MAY PRODUCT A POPPING NOISE WHILE OPERATING THE WINDOW.THE POWER WINDOW SYSTEM IN THE VIBE IS ALSO USED IN THE TOYOTA COROLLA AND THE TOYOTA COROLLA MATRIX.TOYOTA IDENTIFIED 203 COMPLAINTS FOR MODEL YEAR (MY) 2003-2004 PONTIAC VIBE; AND, 254 COMPLAINTS FOR MY 2003-2004 TOYOTA COROLLA AND TOYOTA COROLLA MATRIX ALLEGING THAT THE SIDE FRONT POWER WINDOW SHATTERED AND/OR MADE A POPPING/CLICKING NOISE DURING OPERATION.TOYOTA IS STILL MONITORING AND EVALUATING THIS ISSUE.THIS INVESTIGATION HAS BEEN UPGRADED TO AN ENGINEERING ANALYSIS (EA08-004) TO FURTHER INVESTIGATE THIS ISSUE .
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