After a preliminary review of consumer complaints and other information related to alleged defects, NHTSA obtains information from the manufacturer(including data on complaints, crashes, injuries, warranty claims, modifications, and part sales) and determines whether further analysis is warranted. If warranted, the investigator will conduct a more detailed and complete analysis of the character and scope of the alleged defect.
NHTSA Action Number: PE19001
Date Opened: 2019-02-01
Date Closed: 2019-12-12
Manufacturer’s Name: General Motors
, LLC
Component Description: STRUCTURE:BODY:ROOF AND PILLARS
Summary Description: Roof Skin Separation While Driving
Summary
On August 23rd, 2018 - the Office of Defects Investigation (ODI) received a media inquiry pertaining to a motorist experiencing separation of the roof skin from their Cadillac XLR while driving.Based on the data in-hand at that time and a subsequent (December) consumer complaint, ODI opened PE19-001 on February 1, 2019 to evaluate the scope of this condition in the 2004 - 2005 XLR population.The subject vehicle model is a two-seat roadster equipped with an electrically powered retractable roof system. The outer roof skin is a Sheet Molded Composite (SMC) which is adhered to the magnesium alloy roof frame.ODI's February 7, 2019 Information Request (IR) letter to General Motors (GM) covered the entirety of XLR production: MY 2004 - 2009. GM's March 21, 2019 IR response attributed the separations to an unexpected oxide layer on the magnesium framework. A total of eight separations were identified, six of which coincided with consumer complaints to NHTSA. Separations occurred at two per calendar year with the most recent taking place in late 2018.An additional twenty-one noise, fit/finish/ functionality claims were identified that did not lead to separations.ODI compared the separation rate in the subject vehicles to those in to two roof skin separation safety recalls involving the Corvette (06V181: 2005 - 2006 Corvette; 09V491: 2005 - 2007 Corvette) to find that the subject vehicles took over ten years of exposure to reach the failure rate that triggered the 06V181.Since PE19-001 opened, ODI has received only one additional consumer complaint which reported wind noise symptoms. The complainant has not responded to outreach efforts by ODI or GM.Based on a low failure rate, sporadic occurrence, and high detectability of the alleged defect in the subject vehicles, this investigation is closed. Further use of agency resources on this matter is not warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist in the subject vehicles.The agency reserves the right to take further action if warranted by the circumstances. The ODI complaints cited above can be viewed at www.nhtsa.gov under the following ODI identification numbers: Separations: 11155574, 11101657, 11012176, 11012166, 10970736, 10970383, 10653304Note: ODI 11012176 & 11012166 pertain to the same incidentNot Separated: 11243947, 11194359, 11176647, 11173362, 11074433, 10985013 Note: 11176647 & 10985013 pertain to the same incident
NHTSA Action Number: PE18015
Date Opened: 2018-12-17
Date Closed: 2019-09-11
Manufacturer’s Name: Navistar, Inc.
Component Description: SEAT BELTS:FRONT:BUCKLE ASSEMBLY
Recall Campaign: 19V478
Summary Description: Lap seat belts fail to latch
Summary
The Office of Defects Investigation (ODI) of the National Highway Traffic Administration (NHTSA), received a complaint from a school bus fleet alleging seat belt failures in their model year 2011 Navistar IC (Navistar) school buses, equipped with AmSafe non-retractable passenger two-point seat belts. Following receipt of this complaint, ODI reached out to multiple school bus fleets across the country operating similar buses and confirmed the problem also existed in other buses.Following confirmation of similar seat belt failures in other school districts, NHTSA opened investigation (PE18-015) on December 17, 2018 to assess the manufacturer's data including warranty claims, field reports, design changes, etc.The scope of this investigation included all model year 2011 through 2016 Navistar school buses. Analysis of the manufacturer data provided to NHTSA in response to this investigation showed high seat belt failure rates in model year 2011 Navistar BE, CE and RE school buses when compared to peer vehicles. The elevated failure rates dropped on vehicles produced after two design changes made by the manufacturer during the production of 2011-2016 seat belts. Navistar implemented a dimensional change to the metal tongue on April 25, 2012 and started utilizing a more robust (car-type) seat belt starting April 3, 2015. The combination of these two changes significantly decreased the seat belt warranty rates in model year 2012-2016 buses. Navistar?s testing and engineering analysis showed that long term cycle fatigue (buckling and unbuckling the seat belt) can cause the plastic fingers attached to the metal tongue to crack and fall off. The missing fingers can result in an elevated force necessary to latch the tongue in the buckle.The elevated force required can prevent the buckle from latching, increasing the risk of an injury in the event of a crash. By a letter dated June 21, 2019 Navistar notified NHTSA of a safety defect in their model year 2011 Navistar IC BE, CE and RE school buses built with AmSafe non-retractable passenger two-point seat belts and initiated safety recall 19V-478. With recall action 19V-478 taken by Navistar this investigation is closed. Further use of agency resources does not appear to be warranted. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist on other model or MY vehicles outside of the recall scope. The agency reserves the right to take further action if warranted by the circumstances.
NHTSA Action Number: PE18016
Date Opened: 2018-12-17
Date Closed: 2019-12-12
Manufacturer’s Name: Chrysler (FCA US, LLC)
Component Description: STEERING:LINKAGES:DRAG:LINK:CONNECTION
Recall Campaign: 19V021
Summary Description: Steering loss due to linkage separation
Summary
On December 17, 2018, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 18-016 to investigate the steering system on model year (MY) 2015 and 2016 Ram 2500 manufactured by FCA US, LLC (FCA). Four complaints were received alleging separation of the drag link, a steering linkage that connects between the right front steering knuckle and the pitman arm on the steering box output shaft. The failures were found to be at a threaded coupler within the drag link used for adjusting the length of the linkage during routine maintenance (alignment) of the steering system.Once separation occurs, turning the steering wheel has no effect, and there is no way for the driver to control or maintain the direction of the vehicle. During the investigation, it was determined that the same threaded coupler was used on two different drag link designs FCA manufactured on MY 2013-2018 Ram 2500 and 3500 pickups. FCA refers to the designs as either 4x2 or 4x4 style. In both designs, the coupler is prevented from turning on the drag link via two jam nuts that are tightened against the coupler. In its response to NHTSA's March 15, 2019, Information Request (IR) letter, FCA identified 48 incidents alleging separation of the steering linkage at the coupler resulting in a loss of steering control. Of those, 13 involved a crash, one of which resulted in an injury. All of the separations involved the 4x4 style drag link. Additionally, FCA's IR response refers to over 300 4x4 style equipped vehicles that experienced, or may have experienced loosening of one or more coupler jam nuts. On January 25, 2019, FCA submitted a Defect Information Report (DIR) initiating NHTSA Recall No. 19V-021. In its DIR, FCA stated that the outboard jam nut in certain MY 2013-2018 Ram 2500 and 3500 could loosen potentially resulting in damage to the coupler and/or drag link threading allowing one end of the drag link to separate. The DIR notes that drag link separation results in loss of steering control, which in turn can cause a crash without warning. FCA's DIR did not identify a root cause for the defect, however it posits that an improperly torqued outboard jam nut could loosen, and with long-term vehicle use, cause damage to the outer link bar and/or coupler threads due to relative motion between the two components. The scope of Recall 19V-021 included vehicles with the 4x4 style drag link only. Also discussed in its IR response, FCA noted that the 4x2 style drag link contains a design difference (the outboard portion of the drag link is straight while the 4x4 style contains a bend) which it suggests may result in differences in the mechanical (bending) loads presented at the coupler and jam nut interface. Moreover, the DIR states that While root cause of the 4x4 style defect has not been established, FCA US believes that bending loads on the drag link is, at least, a causal contributing factor. FCA notes it did not identify any reports alleging 4x2 style separation as well as only three reports of loosening of jam nuts, two of which resulted in loosening that provided obvious warning to the vehicle operator, indicating a different failure mode.NHTSA is upgrading this investigation to Engineering Analysis (EA) 19-004 in order to continue to monitor the subject 4x2 style vehicles for evidence of field failures. Additionally, in conjunction with NHTSA's Vehicle Research and Test Center, ODI intends to more thoroughly study potential root cause(s) of the 4x4 style defect mechanism, and if identified, will seek to determine if the 4x2 drag link is susceptible to the same mechanism(s). NHTSA will also evaluate the long-term suitability of the recall
NHTSA Action Number: AQ18006
Date Opened: 2018-12-01
Date Closed: 0000-00-00
Manufacturer’s Name: General Motors, LLC
Component Description: SEATS
Summary Description: Sale of noncompliant school bus
Summary
NHTSA's Office of Chief Counsel received a report from a private attorney representing the estate of a child passenger in a 15 passenger van who died in a crash allegedly occurring when the van was being employed by a school district for student transportation. The attorney provided the agency with a bill of sale and accompanying documentation indicating that the van was sold in August of 2015 by Wiesner Chevrolet of Huntsville, Texas to the Trinity County Texas Independent School District. Sale of a vehicle that does not comply with the Federal Motor Vehicles Safety Standards (FMVSS) applicable to school buses when that vehicle is likely to be used significantly to transport preprimary, primary, and secondary school students to or from school or an event related to school constitutes a violation of Section 30112 of the Motor Vehicle Safety Act. The purpose of this AQ is to investigate the potential violation of the Act's prohibition of sales of a school bus that is not compliant to FMVSS.
NHTSA Action Number: PE18013
Date Opened: 2018-12-01
Date Closed: 2019-08-21
Manufacturer’s Name: Nissan North America, Inc.
Component Description: SUSPENSION:REAR
Summary Description: Rear Suspension Control Arm Failure
Summary
PE18-013 was opened on December 1, 2018, with 4 complaints to ODI alleging incidents of the lower control arm fracturing at a connection point to the vehicle chassis due to corrosion. ODI has received an additional 87 complaints since the PE was opened. During PE18-013, Nissan indicated model years 2013-2018 shared a common rear lower control arm design. Nissan provided complaint and warranty data regarding 48 incidents of the subject failure. The majority of the complaints are from vehicles registered in salt belt states. There have been no crashes, injuries, or fatalities confirmed as of this date. Nissan advised that it has conducted testing to assess safety risk. Nissan states that due to low incident rate, high detectability, and low risk of adverse vehicle dynamics, it does not believe the subject lower control arm failure poses an unreasonable risk to motor vehicle safety.This preliminary evaluation has been upgraded to Engineering Analysis (EA) 19-002. During the EA, ODI will continue to collect and analyze complaint and field data in its efforts to fully assess the scope and frequency of the alleged defect. More importantly, ODI will also seek additional information and data regarding the potential safety consequences of rear lower control arm failure, both from evidence collected from field failures and through more rigorous and comprehensive vehicle testing to be conducted by either Nissan and/or NHTSA.The ODI reports (VOQs) cited above can be viewed at NHTSA.gov under the following reference numbers: 11234334, 11234232, 11234189, 11233771, 11233234, 11232381, 11231589, 11230323, 11230184, 11229023, 11229003, 11228730, 11228651, 11228631, 11228625, 11223086, 11222602, 11222427, 11222303, 11221802, 11219943, 11217980, 11217542, 11217505, 11217290, 11210699, 11209647, 11208580, 11208274, 11207545, 11206310, 11205711, 11205461, 11203864, 11203005, 11195416, 11193545, 11193020, 11192269, 11192066, 11191270, 11191207, 11191185, 11191042, 11190360, 11190323, 11187334, 11187157, 11186747, 11186195, 11185664, 11185632, 11185589, 11183799, 11183295, 11183198, 11182705,11182528, 11182265, 11182137, 11182088, 11181373, 11181223, 11181155, 11181009, 11180126, 11176565, 11176261, 11176135, 11175821, 11172604, 11172200, 11172065, 11170019, 11169930, 11165194, 11163833, 11163489, 11162559, 11162195, 11161956, 11161497, 11161117, 11157323, 11157234, 11156772, 11141169, 11139516, 11129476, 11122829, 11114374.
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