Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 10894218
Complaint Date: 2016-08-08
Fail Date: 2016-02-25
Manufacturer’s Name: Volkswagen
Group of America, Inc.
Vehicle/Equipment Make: VOLKSWAGEN
Vehicle/Equipment Model: CC
Model Year: 2011
Summary
TL* THE CONTACT OWNS A 2011 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: 10894219
Complaint Date: 2016-08-08
Fail Date: 2016-05-30
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SONIC
Model Year: 2015
Summary
TL* THE CONTACT OWNS A 2015 CHEVROLET SONIC. WHILE THE VEHICLE WAS PARKED, IT BEGAN TO ROLL BACKWARDS OVER THE CONTACT. THE CONTACT INJURED HIS RIGHT HAND AND RIGHT FOOT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO A DEALER; HOWEVER THE MANUFACTURER PROVIDED AN INVESTIGATOR TO DIAGNOSE THE FAILURE. THE MANUFACTURER STATED THAT THE FAILURE WAS DUE TO DRIVER'S ERROR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000.
NHTSA ID Number: 10894220
Complaint Date: 2016-08-08
Fail Date: 2016-08-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: RENDEZVOUS
Model Year: 2003
Summary
AS I PULLED UP TO MY HOME AND GOT OUT OF THE VEHICLE; I SMELLED A STRONG GASOLINE SMELL. I NOTICED DRIPPIN UNDER MY VEHICLE. I TOOK IT TO THE SHOP THIS WEEKEND. GASOLINE LEAKING THROUGH THE NECK OF THE TANK.
Read More...NHTSA ID Number: 10894221
Complaint Date: 2016-08-08
Fail Date: 2016-06-03
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2011
Summary
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ID Number: 10894222
Complaint Date: 2016-08-08
Fail Date: 2016-07-11
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE HYBRID
Model Year: 2009
Summary
TL* THE CONTACT OWNS A 2009 FORD ESCAPE HYBRID. WHILE DRIVING 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000.
NHTSA ID Number: 10894223
Complaint Date: 2016-08-08
Fail Date: 2016-07-11
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE HYBRID
Model Year: 2009
Summary
"THROTTLE BODY RECALL" ISSUE, BUT FOR SOME REASON I'M NOT COVERED CAR STALLED, THEN RESTARTED, THEN WENT INTO LIMP MODE 2 MILES LATER. THEN ON AUG 4, 2016 THROTTLE BODY COMPLETELY FAILED AND I LIMPED BACK TO DEALERSHIP (FUGATE FORD) WHERE IT IS AWAITING REPAIRS BUT I AM TOLD MY VIN ISN'T ON THROTTLE BODY RECALL CODE 2112 FORD NOTICE 13N03
NHTSA ID Number: 10894224
Complaint Date: 2016-08-08
Fail Date: 2016-07-24
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2014
Summary
DOOR LATCH NOT WORKING. OPENED PASSENGER DOOR TO PUT PURCHASE IN FLOOR BOARD AND DOOR WOULD NOT SECURE. I HAD TO TIE THE DOOR SHUT TO RETURN TO MY PROPERTY. TOOK THE VEHICLE IN TO FORD DEALERSHIP AND WAS INFORMED OF NO RECALL. PAID FOR REPAIRS AND ONE WEEK AFTER REPAIRS FORD ISSUES A RECALL FOR DOOR LATCHES THE SAME ISSUE I TOOK THE VEHICLE. CALLED DEALERSHIP AND FORD SERVICE AND AM INFORMED NO RECALL ISSUED FOR MY VIN NUMBER.
NHTSA ID Number: 10894225
Complaint Date: 2016-08-08
Fail Date: 2016-08-02
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EDGE
Model Year: 2012
Summary
WHEN WE SHUT THE DRIVERS DOOR WE GET A DOOR AJAR LIGHT.IT REMAINS ON EVEN AFTER SEVERAL ATTEMPTS TO SHUT THE DOOR. AND WHEN IT IS PARKED AND LOCKED THE LIGHTS WILL FLASH AND THE REAR HATCH WILL OPEN , AND THE HATCH HAS OPENED WHEN THE CAR IS BEING DRIVEN WHEN I SAY DRIVEN I MEAN DRIVING DOWN THE HI-WAY VERY UNSAFE!!
Read More...NHTSA ID Number: 10894226
Complaint Date: 2016-08-08
Fail Date: 2016-07-05
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA
Model Year: 2011
Summary
WHILE SITTING STILL, WHEN STEERING WHEEL IS SLIGHTLY TURNED TO ONE SIDE OR THE OTHER, THERE IS A LOUD CLICKING/POPPING NOISE. THIS ALSO HAPPENS WHEN TURNING WHILE DRIVING. WHEN DRIVING AND HITTING A SLIGHT BUMP, THE CLICKING/POPPING IS SO BAD THAT IT SOUNDS LIKE THE STEERING WHEEL IS GOING TO BREAK INTO PIECES. THERE IS ALSO SOME "PLAY" IN THE STEERING WHEEL.
Read More...NHTSA ID Number: 10894227
Complaint Date: 2016-08-08
Fail Date: 2016-08-07
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: INFINITI
Vehicle/Equipment Model: QX56
Model Year: 2006
Summary
TL* THE CONTACT OWNS A 2006 INFINITI QX56. WHILE DRIVING APPROXIMATELY 25 MPH DOWNHILL, THE BRAKES FAILED AND THE EMERGENCY BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT HEARD AN ABNORMAL NOISE AND HAD TO DOWNSHIFT VIGOROUSLY INTO A CURB IN ORDER TO STOP THE VEHICLE. THE CONTACT SHUT OFF AND RESTARTED THE VEHICLE, AND THE BRAKING SYSTEM WAS RESET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER PROVIDED THE CONTACT WITH INFORMATION REGARDING A CLASS ACTION LAWSUIT. THE FAILURE MILEAGE WAS APPROXIMATELY 175,000.
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Last update on 2025-04-25 / Affiliate links / Images from Amazon Product Advertising API
