Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11354514
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2017
Summary
IN FEBRUARY 2020, MY CHECK ENGINE LIGHT CAME ON AFTER MY CAR BEGAN TO SHAKE VIOLENTLY AND LOSE SPEED AS I DROVE ON THE CITY STREETS AND HIGHWAYS.THE SERVICEMAN REPLACED THE COILS IN MY CAR. WITHIN A WEEK, MY CAR STARTED TO SHAKE AND LOSE SPEED AGAIN. I TOOK IT BACK TO THE DEALERSHIP WHERE THEY "FIXED" IT AGAIN TO NO AVAIL. IN EARLY MARCH, MY CAR WAS STILL EXPERIENCING THE SAME PROBLEMS: SHAKING VIOLENTLY AND LOSING SPEED AS I DROVE ON BOTH THE HIGHWAY AND ON CITY STREETS. I CHOSE TO TRY A DIFFERENT SERVICE CENTER. THEY ATTEMPTED TO FIND A PROBLEM WITH MY CAR BY RUNNING THE CODES, BUT HE SAID THAT NOTHING POPPED UP ON THE SCREEN. I TOLD HIM THAT MY CHECK ENGINE LIGHT FLASHES ON AND OFF WHEN I PUT MY FOOT ON AND OFF OF THE ACCELERATOR. HE SENT ME ON MY WAY WITHOUT FIXING MY CAR, BUT HE TOLD ME TO BRING MY CAR BACK INTO THE SERVICE CENTER WITHOUT SHUTTING OFF MY CAR AS SOON AS THE CHECK ENGINE LIGHT COMES ON THE DASHBOARD. HE TOLD ME THAT THIS WAS IMPORTANT, BECAUSE IT WOULD HELP THEM BE ABLE TO DETECT THE ISSUE. WITHIN 15 MINUTES OF PULLING OFF OF THE PARKING LOT, MY CHECK ENGINE LIGHT FLASHED BACK ON AND MY CAR BEGAN TO SHAKE AND LOSE SPEED AGAIN. I TURNED AROUND IMMEDIATELY AND TOOK MY CAR BACK. THEY FLUSHED OUT THE FUEL LINE SYSTEM. WITHIN TWO WEEKS, I BROUGHT MY CAR BACK FOR THE SAME THING, BUT THE SERVICEMAN TOLD ME THAT HE COULD NOT FIND ANY ISSUES SINCE THE COMPUTER SHOWED NO ISSUES. EVERY TIME I TAKE MY CAR INTO A HYUNDAI REPAIR CENTER, THEY TELL ME THAT THEY CANNOT DETECT ANY ISSUES WITH MY CAR, ALTHOUGH I TELL THEM THAT MY CAR BEGINS TO SHAKE AND LOSE SPEED RANDOMLY. IT IS NOW SEPT. 2020, AND I AM STILL HAVING THE SAME ISSUES. I AM SCHEDULED TO TAKE MY CAR INTO A NEW HYUNDAI SERVICE CENTER IN A NEW STATE. THIS IS A DANGEROUS CAR PROBLEM THAT THREATENS THE SAFETY OF ME AND OTHER DRIVERS ON THE ROAD. HYUNDAI NEEDS TO TAKE ACTION NOW!
NHTSA ID Number: 11354513
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: E-150
Model Year: 1995
Summary
MANUFACTURER RECALL NUMBER 09S09 NHTSA RECALL NUMBER 09V399000 SPEED CONTROL DEACTIVATION SWITCTH (SCDS) MAY LEAK INTERNALLY AND THAN OVERHEAT,SMOKE OR BURN,VEHICLE FIRE COULD OCCUR WITH OR WITHOUT ENGINE RUNNING, THIS IS AN UNREPAIRED RECALL
Read More...NHTSA ID Number: 11354512
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TL
Model Year: 2003
Summary
REAR SUBFRAME RUSTED
Read More...NHTSA ID Number: 11354511
Complaint Date: 2020-09-11
Fail Date: 2020-09-06
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GLADIATOR
Model Year: 2020
Summary
STEERING IS LOOSE WHEN DRIVING AND VEHICLE 'WANDERS' WHAT I FEEL IS MORE THAN A MODERN DAY VEHICLE SHOULD. CAN CERTAINLY BE DANGEROUS IF NOT PAYING CLOSE ATTENTION. SOME DAYS ARE WORSE THAN OTHERS. STRANGE IN COMPARISON TO ANY OTHER VEHICLE I'VE OWNED.
Read More...NHTSA ID Number: 11354510
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Subaru of America, Inc.
Vehicle/Equipment Make: SUBARU
Vehicle/Equipment Model: XV CROSSTREK
Model Year: 2013
Summary
VEHICLE WAS IN MOTION ON A STRAIGHT PORTION OF THE INTERSTATE. SPEED WAS APROX. 70 MPH AND AMBIENT TEMP. APROX. 70 F. FRONT PASSENGER SIDE MAIN WINDOW SHATTERED. NO OBJECT WAS OBSERVED TO HAVE HIT WINDOW PRIOR TO IT SHATTERING.
Read More...NHTSA ID Number: 11354509
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CORVETTE
Model Year: 2006
Summary
FUEL STARTED TO LEAK FROM PASSENGER SIDE GAS TANK AND FUEL SMELL IN CABIN
Read More...NHTSA ID Number: 11354508
Complaint Date: 2020-09-11
Fail Date: 2020-09-11
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: C-HR
Model Year: 2018
Summary
ALL OF DASHBOARD LIGHTS POP ON RANDOMLY, CAR THEN SLOWS DOWN ON ITS ON RANDOMLY(MIDDLE OF TRAFFIC ETC) IT ISN'T SAFE. TOOK TO GET A DIAGNOSTIC READING DONE AND THERE ISN'T ANY ISSUES, THEY SAID THAT IT WAS ELECTRICAL ISSUES
Read More...NHTSA ID Number: 11354507
Complaint Date: 2020-09-11
Fail Date: 2020-08-17
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: ELANTRA
Model Year: 2008
Summary
LEAVING WORK I HEARD A NOISE COME FROM THE CAR AS I WAS LEAVING PARKING LOT OF THE HOSPITAL WHICH HAS A TEN MPH SPEED LIMIT AFTER BEING PARKED FOR 9 HOURS. I REALIZED I FELT LIKE I WAS SITING LOOPSIDED. SO I TURNED OFF INTO MY EMPLOYERS FRONT LOT TO INSPECT THE CAR. I WALKED AROUND NOTICED THE DRIVERS SIDE REAR WAS LOWER. TIRES LOOKED OK SO I LOOKED UNDERNEATH AND SAY THIS RUSTY DRAGGING STRUT/CROSS MEMBER PIECE.. HAD TO HAVE CAR TOWED AS I KNEW IT WAS UNSAFE TO DRIVE AS DIDN'T KNOW WHAT ELSE IT DAMAGE TIRES, SHOCKS ETC. THE CAR VISUALLY APPEARED TO BE DRAGGING IN THE REAR ON DRIVERS SIDE DUE TO THIS. THIS PART WAS RECALLED BY HYUNDAI IN 2014 DUE TO CORROSION. .
NHTSA ID Number: 11354506
Complaint Date: 2020-09-11
Fail Date: 2020-09-10
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2019
Summary
MY STEERING WHEEL HAS AN SIGNIFICANT AMOUNT OF PLAY. IT CAN FEEL SOMETIMES AS THOUGH I AM EXPERIENCING A LOSS OF CONTROL, MAKING IT DIFFICULT OR NEAR IMPOSSIBLE TO DRIVE AT HIGH SPEEDS OR ON THE HIGHWAY. WONDERING, IF THIS CAN BE A STEERING BOX ISSUE...
Read More...NHTSA ID Number: 11354505
Complaint Date: 2020-09-11
Fail Date: 2020-07-09
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: WRANGLER
Model Year: 2020
Summary
JUST BOUGHT THIS NEW WRANGLER. WANDERS ALL OVER THE ROAD. DEALER TOLD ME TO GET USE TO IT AS THAT IS THE WAY THEY DRIVE. I HAVE HAD IT IN TO THE DEALER AND STILL IS A PROBLEM. I HAVE PARKED IT AS IT IS UNSAFE TO DRIVE. WAITING FOR THE NEXT LEVEL FROM MI. SOMEONE IS GOING TO GET KILLED IN ONE OF THESE. IN MOTION BYWAY
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
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- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
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- Wide Compatibility: This heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996
- Save Up to Hundreds Money for All Heavy Duty Trucks: The diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money
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