Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11353814
Complaint Date: 2020-09-08
Fail Date: 2020-09-06
Manufacturer’s Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-450
Model Year: 2019
Summary
TL* THE CONTACT OWNS A 2019 FORD F-450. THE CONTACT STATED WHILE DRIVING 35 MPH, THE TAILGATE FELL AND DENTED THE HORSE TRAILER. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 10,838.*DT*JB*JB
NHTSA ID Number: 11353815
Complaint Date: 2020-09-08
Fail Date: 2020-09-08
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FOCUS
Model Year: 2015
Summary
I GOT THE CLUTCH FIXED UNDER WARRANTY A FEW WEEKS AGO NOW THE CAR HAS THE SAME PROBLEM WHICH KEEPS HAPPENING IT HAPPENED BEFORE I KEEP TAKING IT IN TOO GET FIXED AND THE PROBLEM KEEPS GETTING WORSE I DON'T KNOW WHAT IT IS NOW. IT'S A BIG PROBLEM TOO HAVE FOR A NEW CAR ONLY FIVE YEARS OLD. IT STALLED OUT ON ME THE ENGINE LOSES POWER IT TURNED OFF ON ME I'M THE MIDDLE OF THE INTERSECTION WHICH IS DANGEROUS. IT DOESN'T SHIFT PROPERLY WHAT SO EVER AND I SUPPOSEDLY GOT THE PROBLEM FIXED. IT'S BECOMING A REAL BOTHER TOO DRIVE. I MAINTAIN THE CAR PERFECT TOO HAVE ALL THESE PROBLEMS. I BARELY MADE IT HOME IN A FEW OCCASIONS WITH THE STALLING AND THE UGLY SHIFTING. THIS CAR IS UNSAFE AND A REAL HASSLE TOO DRIVE, WHICH I KEEP REPAIRING ONLY TOO GET WORSE. I SUSPECT THE TRANSMISSION BUT THE CLUTCH HAS BEEN WORKED ONLY TOO GET WORSE
Read More...NHTSA ID Number: 11353816
Complaint Date: 2020-09-08
Fail Date: 2018-10-17
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SORENTO
Model Year: 2019
Summary
INCONSISTENT POWER TO THE WHEELS ESPECIALLY WHEN COLD BUT ALSO ON FREEWAY. UNEVEN DELIVERY OF POWER TO THE WHEELS IS USUALLY CALLED TRANSMISSION SURGE FROM A LACK OF CONSISTENT FLUID PRESSURE BEING MAINTAINED IN EACH GEAR. HAS BUCKED HARD ENOUGH IN 3RD AND 4TH GEAR TO ROCK MY HEAD FORWARD AND BACK. IN ECO MODE IT'S DOWNRIGHT DANGEROUS. MORE THAN ONCE I THOUGHT I'D BE HT BY ANOTHER CAR TRYING TO TURN ONTO A BUSY CITY STREET. DOES THIS LESS IN COMFORT MODE. THIS HAPPENED ON MANY DATES BUT BELOW YOU ONLY ALLOW TP PICK ONE SO I [PICKED ONE DATE. IT DOESN'T BUCK IN COMFORT MDE BUT THE STUTTER OR SURGE IS STILL THERE. IN THE FIRST 4-5,000 MILES, MAYBE 10 TIMES OR SO, AFTER COMING TO A COMPLETE STOP ON A CITY STREET WHILE WAITING TO MAKE A LEFT TURN WITH MY FOOT STILL ON THE BRAKES, I HAVE FELT IT DROP INTO FIRST GEAR. THREE OR FOUR OF THOSE TIMES IT WAS SUCH A DISTINCT THUD I COULD FEEL IN THE STEERING WHEEL, THE SEAT AND THE FLOORBOARD. EITHER IT HADN'T FULLY DOWNSHIFTED INTO 1ST BY THE TIME I STOPPED, OR IT DOWNSHIFTED ALL THE WAY INTO 1ST THEN INTO TO NEUTRAL, AND WHAT I'M FEELING IS IT FALL BACK INTO 1ST. DEALER SAID MECHANIC COULDN'T DUPLICATE MY SURGE PROBLEM. I DEMANDED A TEST DRIVE WITH THE MECHANIC AND WENT TO A SMOOTH PART OF A NEARBY ROAD WHERE HE SAID HE 'COULD FEEL IT SOME BUT IT'S NOT BAD ENOUGH FOR KIA TO FIX IT. LET US KNOW IF IT GETS WORSE'. THE FLIP SIDE OF THIS STATEMENT IS: GEE, TOO BAD YOUR ANTICIPATED NEW CAR JOY ISN'T GOING TO HAPPEN, BUT KIA IS HAPPY WITH IT'S ANTICIPATED PROFIT, AND WON'T ACT ON THIS UNLESS IT GETS WORSE. MULTIPLE ATTEMPTS TO SAY COSTCO GAS IS THE PROBLEM.
NHTSA ID Number: 11353817
Complaint Date: 2020-09-08
Fail Date: 2020-02-24
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2018
Summary
SERVICE SHIFTER SHOWING UP ON DISPLAY MULTIPLE TIMES. I HAD IT REPLACED RIGHT AWAY THE FOLLOWING MONTH. CHRYSLER HELPED WITH MY REPAIRS.
NHTSA ID Number: 11353818
Complaint Date: 2020-09-08
Fail Date: 2020-09-08
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: VENZA
Model Year: 2015
Summary
HOOD IS STUCK CLOSE. IT HAS HAPPENED AT LEAST 3 TIMES. POSSIBLE PROBLEM IS LATCH. THE VEHICLE IS STATIONARY AND ENGINE NOT RUNNING PARKED IN GARAGE.
Read More...NHTSA ID Number: 11353819
Complaint Date: 2020-09-08
Fail Date: 2018-12-29
Manufacturer’s Name: Nissan North America, Inc.
Vehicle/Equipment Make: INFINITI
Vehicle/Equipment Model: Q50
Model Year: 2019
Summary
TL* THE CONTACT OWNS A 2019 INFINITI Q50. THE CONTACT STATED WHILE DRIVING AT HIGH SPEEDS, THE REAR END BECAME VERY UNSTABLE. THE ABS WOULD NOT OPERATE PROPERLY. WHILE DEPRESSING THE BRAKE PEDAL, THERE WAS NO PULSATION TO THE BRAKE PEDAL. ADDITIONALLY, THE COLLISION AVOIDANCE SYSTEM RANDOMLY ACTIVATED CAUSING THE VEHICLE TO STOP ABRUPTLY WITH NO OBJECT OR VEHICLE NEARBY. THE CONTACT ALSO STATED THAT THE HIGH-PRESSURE FUEL LINES WERE LEAKING CAUSING AN ODOR OF FUEL TO BE PRESENT. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49.*DT *TR
NHTSA ID Number: 11353820
Complaint Date: 2020-09-08
Fail Date: 2020-09-08
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: SIENNA
Model Year: 2015
Summary
SLIDING DOOR CABLE SNAPPED WHILE OPENING. NOT DUE TO WEATHER.
Read More...NHTSA ID Number: 11353821
Complaint Date: 2020-09-08
Fail Date: 2020-09-07
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: DURANGO
Model Year: 2014
Summary
AS I WAS DRIVING DOWN THE HIGHWAY THE PASSENGER SEAT HEAD REST DEPLOYED HITTING ME IN THE BACK OF THE HEAD. THE INNER PARTS OF THE HEAD REST SNAPPED AND IT'S NOT RATTLING.
Read More...NHTSA ID Number: 11353822
Complaint Date: 2020-09-08
Fail Date: 2020-09-04
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: TERRAIN
Model Year: 2012
Summary
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 35 MPH, WHEN TWO VEHICLES IN FRONT OF HIM CRASHED. THE CONTACT STATED HE DEPRESSED THE BRAKE PEDAL BUT THE VEHICLE FAILED TO STOP AND REAR ENDED THE VEHICLE IN FRONT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A FRACTURED STERNUM DUE TO THE SEAT BELT AND WAS TAKEN TO THE HOSPITAL AND STAYED OVER NIGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000. *DT
NHTSA ID Number: 11353823
Complaint Date: 2020-09-08
Fail Date: 2020-05-19
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CAPTIVA
Model Year: 2014
Summary
CAR DID NOT EVEN HAVE 125K MILES ON IT AND IT STARTED KNOCKING. TOOK IT INTO MY LOCAL SHOP AND THEY SAID THAT THE RODS WERE KNOCKING AND THAT THE ENGINE WAS GOING. ENDED UP PUTTING IN A BRAND NEW CRATE MOTOR. I REMEMEBER A TIME WHEN CHEVY'S WOULD LAST FOR UP TO 200K MILES. I AM VERY DISAPPOINTED THAT I HAD TO SPEND ALL THAT MONEY ON A NEW MOTOR.
Read More...← Previous 1 … 27,461 27,462 27,463 27,464 27,465 … 151,236 Next →
Search NHTSA Database for Recalls
Search NHTSA Database for (TSB’s) Technical Service Bulletins
Technical Service Bulletins TSB’s List
Search NHTSA Database for Vehicle Investigations
- 【WHY CHOOSE THE 2025 CR PRO+? 】CR Pro+ of 2.0GHz quad-core CPU has deeper active test for both complex hardware response and control modules communication, not just simple wipers test. With 49 reset and 38 brand-specific service, it handles current repairs and future maintenance needs. It has multi-systems in-depth diagnostics ability. CR Pro+ has powerful decoding capabilities for multi systems, giving you complete vehicle health analysis - not just isolated systems. Note: Available systems vary by model.
- 【OE Multi-SYSTEMS DIAGNOSTICS】iCarsoft Pro+ digs deeper across much more systems and sub-systems,like Engine, TCM, ABS, Airbag, Brake, BMS, Battery, electronics, windows, etc. It displays module Info, real-time data graphs, such as transmission temperature, saves freeze frames to pinpoint intermittent faults - all with lifetime free updates. This isn't just a code reader—it's a long-term investment in your car's health. TIP:Each car model has unique systems. Please contact us to confirm which systems are compatible with your vehicle.
- 【COST-EFFECTIVE 49 RESET SERVICE】 The iCarsoft Pro+ 2025 features full Reset/ Adaptation/ Calibration/ Initialization/ Relearn/ Match service with Full ECU diagnostic, including ABS Reset/ Oil Reset/ EPB Reset/ ETC Reset/ INJ Reset/ SAS Reset/ BLD Reset/ BMS Reset/ LAP Reset/ SPS Reset/ TPMS Reset/ACS Reset/ AFS Reset/ FPP Reset/ IDL Reset/ BSC Reset/ Door Reset/ Seat Reset/ TCM Reset/ Service Interval Reset/ Brake Reset/ DWR Reset/ ECM Reset etc, and other special functions based on car brands. NOTE:The supported reset functions vary by vehicle models, please contact us to check compatibility.
- 【POWERFUL BI-DIRECTIONAL CONTROLS】iCarsoft Pro+ (2025) enables to test more detailed units than average full-brand scanners, for example, for Porsche 911 stepless electronic fan module- letting you diagnose cooling system issues before they cause overheating damage, continuous oxygen sensing - LSU, and attaching brake pads, and more. Wiith this tool you can efficiently identify the fault source, avoid unit waste due to "blind unit- guessing" repairs. NOTE:The supported actuation test functions vary by vehicle models, please contact us to check compatibility.
- 【Advanced 49 Reset + 38 Brand-Specific Services】 CR Pro+ covers 49+ system resets and has brand - specific reset functions. As mileage grows, more units require maintenance. Our reset tool suit both individual car owners and mechanics. Post - emergency repairs, our tool enables quick resets, restoring vehicle condition and saving dealership reset costs.For repair shops, cut outsourcing, earn more per order, reset in 2 minutes. NOTE:The supported reset functions vary by vehicle models, please contact us to check compatibility.
- Scanner POR V2.0 with all obd2 services
- Do the scanning for engine
- Support OBDII/EOBD Ten Modes of Operation
- 【Designed for Mercedes-Benz, Sprinter and Smart】Integrating all functions of iCarsoft MB series automotive diagnostic tool, accesses car specific subsystem. (As every car model of Benz has its-owned specific car system and ECUs, not all car models have full car ECUs which may cause scanner to be unable to do all reset services listed. So please email to us with car VIN and Services Required to do scanner's services for a compatibility check before purchasing. You can also refer to the eighth image in the main picture for compatibility instructions and available functions for your model.)
- 【35+ Reset Services】MB V3.0 (2025 Version) diagnostic tool performs professional maintenance services - OIL / SAS/ EPB / ETC /D-P-F / TPMS / ABS / Suspension / Air Conditioner / Head Lamp / Body Stability / Engine Contro / Seat / Fuel Pump / Air-Filter / Engine Idle / Door / ImmoKey Reset, Injector Coding, Trans Adpation, Miscellaneous + 14 newest maintenance services - Adblue, Cluth, Electronic Water Pump, NOxSensor Test, Rain/Light Sensor, Start/Stop, Radar/Camera, Cylinder Cutout Test, Remove Speed Limit, Reset Control Unit, Oxygen Sensor, Seat Belt, Crankshaft Learning, Language Setting and more (Tips: Quantity of reset-services is based on the car system ECUs your car model has)
- 【OE-Level All System OBD2 Scanner】iCarsoft MB V3.0 (2025 Version) diagnostic scanner offers comprehensive OBDII services, allowing you to quickly scan all systems, including the Engine, ABS, SAS, SRS, TPMS, TCM, Fuel Pump System, ESP, EPB, EPS, Suspension, SCM, Adaptive Systems, and more. It supports functions such as reading and erasing codes, checking I/M readiness, viewing freeze frame data, performing O2 sensor tests, conducting on-board monitoring, testing the evap system, auto VIN retrieval, and reading both generic and specific codes, as well as DTCs and battery tests.
- 【Bidirectional Scan Tool】iCarsoft MB V3.0 (2025 Version) Bidirectional scanner supports activate or control a vehicle system or component, allows commanding cars’ modules and receiving info from the ECU to perform active tests on individual components, including EVAP/ABS Motor Pump/Windows/Sunroof and more, to pinpoint fault causes & resolve issues,and allows you to re-learn certain components after making repairs or replacement.
- 【Real Time Record & Graph View】iCarsoft MB V3.0 (2025 Version) can automatically record vehicle text history and identify vehicle information. Preserve real-time data information. View & Graph Live Data. Support Data Review and Print. Multi-language: English, German, Dutch, Spanish, French and so on.
- WHY CHOOSE THE 2025 CR MAX -The iCarsoft CR MAX has latest diagnostic capabilities for vehicles from 1996 onward, covering nearly all major brands such as for Porsche/B enz/L and R over/J aguar/BM W/Au di/V W/G M, etc. It offers powerful bidirectional tests , 49+ maintenance services with expanded sub-functions, giving you the precision needed for subsystem repairs, hardware upgrades, vehicle customization, and handling unexpected issues. It supports ECU teach-in and basic ECU coding for BM W, AUDI, V W(Only). Real-time full-system decoding helps you quickly pinpoint engine, transmission, and other system faults. How could any pro technician be without a dealer-level assistant like this!
- NEWEST IN INNOVATION- iCarsoft auto car diagnostic scanner compatible with CAN-FD, CR MAX can do it all-reads and clears trouble codes, ALL SYSTEM DIAGNOSIS such as engine, transmission, ABS and airbag etc. CR MAX code reader for all cars can perform I/M Readiness, Live Data, Freeze Frame, Vehicle Information, Monitor Test, On-Board Monitor, Evap System Test,O2 Sensor Test,DTC Library Lookup,etc.
- 49 RESET +38 SERVICES- It performs: Oil Reset, EPB,SAS,Throttle, D-P-F, Battery, ABS, Injector, TPMS, Suspension, AC, Head Lamp, Body Stablity, Engine, Tramsmission, Airbag, Seat, Door-Win-Roof, Odometer, Fuel Pump, Door, Immobilizer, E-G-R.+21 NEWEST SERVICES( Need update scanner)-AdBlue, Clutch, Crankshaft, High Voltage Battery, Cruise Control, NO xSensor, Rain Sensor, Stop And Start, Turbocharger, Head Up Display, Radar Camera, Vehicle Setup, Cyliner Misfire Check,SpeedLimitAssist, ControlUnitReset,OxygenSensor, Seatbelt. Extra 38+ extra services based on car brand.(Tips: Quantity of reset/ calibration fucitons are based on car system that your vehicle model has)
- REVOLUTIONARY ACTIVE TESTS: No longer simple window, light test. CR Max scanner offers deeper tests for complex car subsystems/units (example for Benz CLK, shift release test, BAS brake assist test, transmission valves test, etc) after vehicle units repair/system update/maintenace, checking car units work or not, digging out unit faults /potential faults for car maintenance. Top choice for millions dealers for vehicle maintenace.(Warm tip: The available testing functions is based on the units your car has)
- DYNAMIC GRAPHING CONVENIENT- 118 diagnostic datas allows you to view 4 in 1 live graph data live data (4 data display formats for selection based on data type: analog instrument, text, drawing, and Progress bar.).7-inch LCD touchscreen 1024 x 600 HD resolution, dynamic waveform for Simple & fast to know accurate data results for all car error codes instead of relying on boring characters; allows report printing.
- 【Enhance Diagnostic 】iCarsoft POR V2.0 code reader is enhanced its ability which is different from other scanner, such as enhancing full system diagnostic function, enhancing in-depth diagnosis ability to all faults and potential faults, more powerful scaning to all components,providing free update&free repair&24 hour tech support. You can experience easier, smoother & faster operation. Also give your cars satisfying routine maintenance to avoid costly repairs. NOTE: The diagnosable systems depend on the ECU you have on your car. Please contact us to check compatibility before purchase.
- 【OBD2 Full Function】iCarsoft POR V2.0 scan tool will allow you to perform full OBDII diagnostic for Porsche/Cayenne with OBDII / EOBD protocols.Effortlessly does obd2 detection: read/erase codes, I/M Readiness,Freeze Frame, O2 Sensor Test, On-Board Monitoring,Evap System Test, Read Vehicle Info, Retrieve generic & manufacturer specific codes, MIL,Read live PCM DataStream,Read DTCs, DTCs search etc. Tips: the fault code can be only erased after the problem is fixed
- 【Most Useful Reset Services】iCarsoft POR V2.0 car diagnostic tool offers essential features like Oil Reset, EPB/ SAS/BMS/BLD(ABS Bleeding Service)/ETC /DP Reset/ Injector Coding etc. Easily reset oil change indicators, recalibrate steering angle sensors,relearn replaced parking brake and so on. For optimal vehicle performance and maintenance convenience.
- 【Full Systems In-depth Diagnosis】It has powerful code-reading ability for Porsche-specific codes, and it is engineered for EU/US models. Specializes in in-depth diagnosis for Porsche models, comprehensively scanning all ECUs from engine, ABS, transmission to AC, windows, etc. Whether it's a complex engine misfire, an ABS system glitch during high - speed braking, a transmission issue causing gear - shifting problems, or an AC unit not cooling properly on a hot day, it delves deep.
- 【Fast Diagnostics, Live Data】Full vehicle information option-vehicle identification number (VIN) / calibration verification number (CVN) / other test information. iCarsoft POR V2.0 can instantly obtain crucial vehicle details for expedited diagnostic processes, and keep data stream recording for later review/ DTC Lookup/ diagnostic data record/ custom report & display live data stream in color graphing
This product presentation was made with AAWP plugin.
Last update on 2025-04-29 / Affiliate links / Images from Amazon Product Advertising API
