Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11353278
Complaint Date: 2020-09-05
Fail Date: 2020-09-04
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: EQUINOX
Model Year: 2015
Summary
I WAS DRIVING HOME IN THE RAIN AND ALL OF A SUDDEN IT STARTED RAINING HARDER. I TURN MY WINDSHIELD WIPERS ON HIGH, NEXT THING I NOTICED, THEY QUIT WORKING IN THE MIDDLE OF THE HIGHWAY. SCARIEST DAY OF MY LIFE. I PULLED OVER AND NOTICE THEY WERE HALFWAY OFF MY WINDSHIELD
Read More...NHTSA ID Number: 11353279
Complaint Date: 2020-09-05
Fail Date: 2017-08-04
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TUNDRA
Model Year: 2017
Summary
PURCHASED TRUCK NEW IN NOVEMBER 2016..ABOUT A YEAR LATER STARTING HAVING ROUGH STARTS AND HAVING TO CRANK TRUCK SEVERAL TIMES AT COLD START. MASSIVE RECALLS FOR ECM AND FUEL PUMP HOWEVER 17S NOT INCLUDED...ALSO RECENTLY HAD FRONT DRIVERS SIDE TURN SIGNAL/RUNNING LIGHT REPLACED AND STILL DIDNT WORK. HAVE READ ABOUT THIS PROBLEM ALSO. LOCAL TOYOTA DEALERSHIP UNABLE TO FIX EITHER PROBLEM
NHTSA ID Number: 11353280
Complaint Date: 2020-09-05
Fail Date: 2020-09-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-250
Model Year: 2016
Summary
WHILE DRIVING AT HIGHWAY SPEED THE STEERING WHEEL GOES INTO A VIOLENT SHAKE AFTER PASSING A HIGHWAY BRIDGE EXPANSION JOINT.
Read More...NHTSA ID Number: 11353281
Complaint Date: 2020-09-05
Fail Date: 2020-09-03
Manufacturer’s Name: Volvo Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: C30
Model Year: 2011
Summary
THE VEHICLE IS STATIONARY UNTIL I CAN GET THE ISSUE CORRECTED IN THE NEXT DAY OR TWO. THE WINDSHIELD IS LOOSE. I DISCOVERED A LEAK AND DETERMINED THAT THE ISSUE IS THAT THE WINDSHIELD IS NOT ATTACHED TO THE CAR AT THE TOP. THE SLIGHTEST PRESSURE FROM THE INSIDE CAN MOVE THE WINDSHIELD AWAY FROM THE SEAL ON THE CAR. I HAVE LEARNED THAT THIS IS A COMMON ISSUE TIN VOLVO'S THAT OCCURS DUE TO IMPROPER GLASS PREPARATION. HOW CAN THIS BE SAFE? SHOULDN'T VOLVO BE RESPONSIBLE FOR CORRECTING THE ISSUE? THANK YOU
NHTSA ID Number: 11353282
Complaint Date: 2020-09-05
Fail Date: 2020-08-24
Manufacturer’s Name: Hyundai Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SONATA PLUG-IN HYBRID
Model Year: 2019
Summary
THE TOUCH SCREEN RADIO IS INEFFECTIVE WHEN TUNING TO SIRIUSXM. IT JUST SITS ON UPDATING AND NOTHING ELSE YOU PRESS WORKS. I HAVE HAD MULTIPLE MECHANICS LOOK AT IT, PULLED FUSES, RESETS AND NOTHING FIXES THE ISSUE. FROM RESEARCH ONLINE IT APPEARS THIS HAS BEEN AN ONGOING ISSUE FOR YEARS WITH HYUNDAI TOUCH SCREENS. THEY SAY THERE'S NOTHING THEY CAN DO, BUT I LITERALLY JUST BOUGHT THE CAR.
NHTSA ID Number: 11353283
Complaint Date: 2020-09-05
Fail Date: 2020-09-02
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2016
Summary
SERVICE SHIFTER LIGHTS COME ON BUT ONCE YOU SHUT THE VEHICLE OFF THE NEXT TIME YOU START THE CAR IT'S OF IT COMES ON AND COMES OFF. ALL LIGHTS ON THE SHIFTER LIGHT IN RED AND STAY ON. VEHICLE WAS IN DRIVE AND I WAS DRIVING IN THE CITY.
Read More...NHTSA ID Number: 11353284
Complaint Date: 2020-09-05
Fail Date: 2019-03-05
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CAMARO
Model Year: 2017
Summary
HELLO! I WANT TO REPORT GM ON THE INFAMOUS 8L45 TRANSMISSION SHUDDER. I HAVE HAD THE FLUID CHANGED IN 2018, THE TORQUE CONVERTER CHANGED IN 2018, AND THE FLUID FLUSHED WITH THE NA-18-355 BULLETIN BACK LAST YEAR. ALTHOUGH THE SHUDDER HASN'T RETURNED. I DON'T TRUST THAT THIS TRANSMISSION SHOWS QUALITY. I WORRY THAT THIS WILL LAST UNTIL OUR WARRANTIES ARE UP AND WE'RE ON OUR OWN. THIS NOT ACCEPTABLE. THIS IS A WEAK POINT OF THIS AMAZING CAR. I HAD ROUGH SHIFTING AND I'VE HAD SHIFTS THAT BUCKED. THIS IS NOT SAFE. THIS SHOULD BE A RECALL OR GM SHOULD GIVE EVERYONE A LONGER WARRANTY ON THESE TRANSMISSIONS.
Read More...NHTSA ID Number: 11353285
Complaint Date: 2020-09-05
Fail Date: 2020-09-01
Manufacturer’s Name: Mazda Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: CX-5
Model Year: 2018
Summary
THE PAINT EASILY CHIPS DESPITE IT BEING A $1000 UPGRADED PAINT COLOR. WE WERE TOLD BY MULTIPLE MAZDA DEALERS THAT THE 7 STAGE PAINT MAKES IT SOFT AND EASY TO CHIP. THIS IS NOT AN ACCEPTABLE STANDARD, ALL MAZDA PAINTS SHOULD HAVE THE SAME PERFORMANCE AND DURABILITY, ESPECIALLY IF IT IS $1000 UPGRADE. I HAVE FILLED DOZENS OF THESE CHIPS AND APPEAR DAILY, IT IS EVIDENT BY THOUSANDS OF REPORTS ONLINE THAT THIS IS A SIGNIFICANT DEFECT ON MAZDAS BEHALF.
NHTSA ID Number: 11353286
Complaint Date: 2020-09-05
Fail Date: 2020-08-03
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2020
Summary
NAVIGATION HEAD UNIT SPONTANEOUSLY WENT ERRATIC DURING ROUTE NAVIGATION. DISPLAY FLASHING ON AND OFF, BRIGHTNESS CONTROL APPEARING AND DISAPPEARING. UNRESPONSIVE AND UNABLE TO REBOOT SYSTEM. DANGEROUS DISTRACTION FOR DRIVER BECAUSE OF SUDDEN NATURE OF SYSTEM FAILURE. STOPPING AND RESTARTING VEHICLE RETURNED NORMAL FUNCTION.
Read More...NHTSA ID Number: 11353287
Complaint Date: 2020-09-05
Fail Date: 2020-08-15
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2014
Summary
ON 8/15/ 2020 MY PASSENGER SIDE HEADREST WENT OFF WHEN THE CAR WAS PARKED AND NOT RUNNING IN MY DRIVE WAY.NOW THE PAD PART IS SITTING FORWARD AND THE MIDDLE IS ALL OPENED UP VERY UNCOMFORTABLE TO SIT . I CALLED THE DODGE CHRYSLER AND THEY TOOK MY COMPLAINT WITH AND GAVE ME A CASE NUMBER 76999287 IN 48 HRS I HEARD BACK AND THEY WERE GOING TO SEND A INSPECTOR OUT TO ME TO DO A REPORT SO THIS HAPPENED ON 9/3/2020 I MET HIM AT ARE LOCAL DODGE DEALER AND HE DID A FULL INSPECTION. SO AT THIS TIME HE SAID HE WILL EMAIL ME A COPY OF THE REPORT I DO NOT HAVE THAT AT THIS BECAUSE IT IS ONLY BEEN A COUPLE OF DAYS.
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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API
