Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11353400
Complaint Date: 2020-09-06
Fail Date: 2019-11-02
Manufacturer’s Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CORVETTE
Model Year: 2011
Summary
DEAR SIR OR MADAM, I PURCHASED A USED 2011 CORVETTE A YEAR AGO. THERE IS A STRONG ODOR OF GASOLINE NEAR THE DRIVERS SIDE REAR WHEEL WELL WHEN THE TANK IS NEAR FULL. THIS HAS OCCURRED FROM THE FIRST DAY I BOUGHT IT AND CONTINUES TODAY. I HAVE REPLACED THE GAS CAP WITH NO IMPROVEMENT. I BECAME AWARE OF RECALL FOR CRACKING OF THE FUEL PUMP ASSEMBLY WHICH PRODUCES A GASOLINE VAPOR LEAK.. THE RECALL IS FROM JULY 2016, REF# N150682, GWM# 2015682. I FOUND THE RECALL INFORMATION ON A CORVETTE FORUM. THE LETTER SAYS THE RECALL IS GOOD FOR 10 YEARS FROM THE IN-SERVICE DATE WITH UNLIMITED MILEAGE. SO IT SHOULD STILL BE AVAILABLE FOR MY 2011 VEHICLE. I CONTACTED MY LOCAL DEALER AND THEY SAID THERE IS NO RECALL SHOWING ON THE GM SYSTEM FOR MY CAR. THE DEALER IS MARCHANT CHEVROLET, 5700 SAVANNAH HIGHWAY, RAVENEL SC 29470, 843-564-1394. CAN YOU HELP ME GET THE DEALER TO RECOGNIZE THE RECALL? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ID Number: 11353401
Complaint Date: 2020-09-06
Fail Date: 2020-01-02
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: GRAND PRIX
Model Year: 2006
Summary
BOUGHT THE CAR IN JANUARY THE LOW BEAM WILL NOT WORK HAVE REPLACED BULBS AND MULTI FUNCTION SWITCH
Read More...NHTSA ID Number: 11353402
Complaint Date: 2020-09-06
Fail Date: 2020-09-06
Manufacturer’s Name: Keystone RV Company
Vehicle/Equipment Make: DUTCHMEN
Vehicle/Equipment Model: DUTCHMEN
Model Year: 2013
Summary
THE FRAME BY THE REAR AXLE MOUNT IS SPLITTING AND ON THE RIGHT HAND SIDE IT IS COMPLETELY BROKEN. THE CAMPER HAS NOT BEEN ABUSED AND IS IN NEAR NEW CONDITION. I WOULD GUESS THERE ARE MANY ON THE HIGHWAY WITH SAME DANGEROUS PROBLEM OF LOSING THE REAR AXLE AND TRAILER BREAKING IN HALF. LOOKS LIKE METAL WAS POOR AND ALSO FACTORY PUT TOO MANY WELDS IN ONE SPOT.*DT*JB
NHTSA ID Number: 11353403
Complaint Date: 2020-09-06
Fail Date: 2020-09-04
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: FUSION
Model Year: 2010
Summary
MY POWER STEERING WENT OUT ON THE HIGHWAY I PURCHASED THE CAR WITH NO PROBLEMS MAYBE A WHEEL ALIGNMENT NOW MY POWER STEERING ISN'T WORKING AND IN ORDER TO FIX IT THE CAR SHOPS ARE SAYING REPLACE THE ENTIRE RACK AND PINION WHICH IS EXPENSIVE. I HAVE ALSO LOOKED UP THIS ISSUE AND MANY PEOPLE SHARE THIS SAME ISSUE AND NOTHING IS BEING DONE ABOUT IT.
Read More...NHTSA ID Number: 11353404
Complaint Date: 2020-09-06
Fail Date: 2018-09-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TAHOE
Model Year: 2011
Summary
SHORTLY AFTER MY EXTENDED WARRANTY EXPIRED, MY DASHBOARD BEGAN TO CRACK. WITHIN TWO YEARS, IT DEVELOPED THREE SUBSTANTIAL CRACKS WHICH LED TO SHIMMYING OF THE DASHBOARD WHILE DRIVING. THE BECAME A CHRONIC AND CONTINUAL PROBLEM.
Read More...NHTSA ID Number: 11353405
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2014
Summary
THE SUNROOF HAS RUST ALONG THE PANELING AREA THAT I CAN SEE. NOT SURE WHEN THE RUST DEVELOPED, I'M SURE WHILE STATIONARY AND IN MOTION.
Read More...NHTSA ID Number: 11353406
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: OPTIMA
Model Year: 2013
Summary
9/5/2020 ROUGHLY 10:00 AM ENTERING THE ONRAMP TO GET ON I10 WEST. CAR LOST ACCELERATION, NEVER REACHED 40 MPH, THIS HAS HAPPENED MULTIPLE TIMES BEFORE, TOOK FOOT OFF GAS, ATTEMPTED TO ACCELERATE, CAR LOST ALL POWER AND TURNED OFF. I WAS ABLE TO PULL ONTO RIGHT SHOULDER AND PARK VEHICLE. CAR WAS TOWED TO MY HOME. I CALLED ALL STAR KIA IN SAN BERNADINO CA, UNABLE TO ASSESS VEHICLE FOR 7 - 10 DAYS. CALLED PALM SPRINGS KIA MULTIPLE TIMES ON EXTENDED HOLD. WHEN WE CONNECTED, I WAS INFORMED THAT MY VEHICLE WOULDNT BE LOOKED AT UNTIL 9/18/2020.
NHTSA ID Number: 11353407
Complaint Date: 2020-09-06
Fail Date: 2020-08-28
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CRUZE
Model Year: 2015
Summary
AIRBAGS DID NOT DEPLOY IN HEAD ON FRONT COLLISION
Read More...NHTSA ID Number: 11353408
Complaint Date: 2020-09-06
Fail Date: 2020-09-05
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2018
Summary
FILLED UP ON GAS, WHEN STARTING THE CARE IT STATED OIL CHANGE SOON. 3 MILES DOWN THE ROAD THE CAR STARTED TO SHUTTER LIKE IT WANTED TO SHUT OFF. WITH IN 20 MILES IT DID THIS 7 TIMES ON A FREEWAY. WHEN ON THE SURFACE STREETS IF THE CAR WAS STOPPED IT WOULD SHUTTER THEN TURN OFF. IT WOULD STATE PLACE INTO PARK AND RESTART VEHICLE. I WAS NOT OVER DUE FOR AN OIL CHANGE. I DID NOT LET EVEN THE GAS LIGHT COME ON. I HAD BEEN DRIVING THE CAR FINE TILL THE OIL CHANGE SOON LIGHT CAME ON. *TR
Read More...NHTSA ID Number: 11353409
Complaint Date: 2020-09-06
Fail Date: 2020-09-04
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: MALIBU
Model Year: 2013
Summary
IS BEEN A FEW TIMES WHEN I'M IN A LIGHT AND WHEN I'M ABOUT TO TAKE OFF THE CAR LIKE HOLDS UP AND IT DOESN'T WANTS TO MOVE FORWARD UNLESS I HIT THE GAS HARDER OR JUST PARK IT AND SHUT IT OFF AND IS BEEN SMOKING TROUGH THE A.C. IN LESS THEN 6 MONTHS I HAD TO REPAIR SERTAIN STUFF 3 TIMES. FIRST I TOOK IT TO REPLACE THE FAN ASSEMBLY HYBRID BATTERY AND A NEW HYBRID BATTERY THE OIL FILTER AND THE OIL GASKET CAUSE IT WAS LEAKING OIL AND UPDATE THE SOFTWARE. I TOOK IT OUT IN 3 WEEKS IT WAS BACK IN THE SHOP CAUSE I HAD TO REPLACE THE TIMING CHAINS AND HIGH PRESSURE FUEL PUMP AND PREFORM A SYSTEM SCAN WICH FOUND THAT THERE IS A MECHANICAL ISSUE WITH THE ENGINE AND ALSO THE HIGH FUEL PRESSURE WAS MAKING SLOT OF NOISE. AND PUT A NEW HIGH PRESSURE FUEL PUMP A HIGH PRESSURE FUEL PIPE. I SPENCER A FEW DOLLARS ON THAT. I TOOK IT OUT IT WAS OK TILL IT STARTED GROWING SMOKE TROUGH THE A.C AGAIN IT KEEPED HOLDING BACK ON ME IN THE LIGHTS AND IT SHUTED OFF ON ME TWICE IN WERE I HAD TO HIT PARKING AND SHUT OFF AND BACK ON SO IT CAN WORK. AND FINALLY WOKE I'M DRIVING ON SOUTH 95 IN 60MPH THE CAR STARTED SMOKING TROUGH THE A.C THEN IT MADE THIS LOUD NOISE IN THE MOTOR SO WHEN I PULLED OVER ON THE HIGHWAY I SEE THAT ALL MY MOTOR OIL HAD SPILLED IN THE FLOOR AND THE MOTOR STARTED TO SMOKE LIKE CRAZY AND THE CAR INDICATED ME TO SHUT OFF MOTOR. I HAD TO TOW MY CAR HOME AND PARK IT TO GET IT FIX AGAIN. BUT IS CRAZY CAUSE IN LESS THEN 6 MONTHS ALL THIS HAPPENED AND IS STILL PARKED TO B FIXED.
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