Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11353538
Complaint Date: 2020-09-07
Fail Date: 2020-08-15
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2011
Summary
I HAVE HAD TO REPLACE MY THERMOSTAT ABOUT 6 TIMES SINCE I GOT THE CAR IN 2017. THE HOUSING BREAKS AND IT LEAKS CAUSING OVER HEATING
Read More...NHTSA ID Number: 11353539
Complaint Date: 2020-09-07
Fail Date: 2020-08-28
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: HR-V
Model Year: 2017
Summary
THE PAINT ON THE ROOF OF THE VEHICLE HAS STARTED TO PEEL WITHOUT A REASON. THE CAR WAS PARKED AND I CAME OUT TO FIND A GOOD SIZE PAINT CHIP TO THE TOP OF THE WINDSHIELD. NOTHING HAS HIT THE ROOF AND THERE IS NO DENT FROM THE PAINT BEING HIT.
Read More...NHTSA ID Number: 11353540
Complaint Date: 2020-09-07
Fail Date: 2020-08-01
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA 1500
Model Year: 2018
Summary
THE TRANSMISSION FAILED AT 32,000 MILES SLIPPED SO BAD COULD HARDLY DRIVE IT HOME ON HIGHWAY I95 JACKSONVILLE FLORIDA. FINALLY GOT A DEALER APPOINTMENT AFTER OVER 2 WEEKS OF WAITING WITHOUT THE USE THE VEHICLE. THEY REPLACED THE FLUID AND SAID IT WAS NOW GOOD. STILL TENDS TO SLIP I ASKED WHY THEY WERE NOT REPLACING THE WHOLE UNIT SAID NO NEED AS MY WARRANTY IS ALMOST UP?
Read More...NHTSA ID Number: 11353541
Complaint Date: 2020-09-07
Fail Date: 2020-06-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2001
Summary
MARCH 2020 I RECEIVED THE NHTSA RECALL 20V-027 AND HAVE FOLLOWED-UP SEVERAL TIMES WITH EAST COAST HONDA, MYRTLE BEACH, SC FOR A REPAIR APPOINTMENT. EACH TIME I HAVE BEEN TOLD THAT THE PARTS ARE NOT AVAILABLE. HOWEVER, THIS INTERNET LINK ADVISES THAT PARTS ARE AVAILABLE: HTTPS://WWW.CONSUMERREPORTS.ORG/RECALLS/WILL-THE-TAKATA-AIRBAG-RECALL-EVER-END/ AROUND JUNE 2020 I NOTICED THAT MY ****** SRS INDICATOR LIGHT STAYS ON THE WHOLE TIME THE CAR IS RUNNING AND I'M CONCERNED THAT THE SRS SYSTEM WILL NOT FUNCTION PROPERLY AND/OR INJUR THE DRIVER. ***** THESE REPAIRS MUST BE EXPEDITED!
NHTSA ID Number: 11353542
Complaint Date: 2020-09-07
Fail Date: 2020-08-19
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: GRAND CARAVAN
Model Year: 2016
Summary
UPON PRESSING THE GAS PEDAL TO ACCELERATE IT FEELS AND SOUNDS AS IF MY VAN IS IN THE NEUTRAL POSITION. IT TAKES TIME FOR IT TO FINALLY 'CATCH' AND BEGIN TO ACTUALLY ACCELERATE. THE HOTTER IT IS THE WORSE THE VAN SEEMS TO GET WITH THIS PROBLEM TO THE POINT WHERE IT MAKES A HIGH PITCH SOUNDS LIKE IT IS JUST BEING SET TO A NEUTRAL POSITION AND PRESSING THE GAS PEDAL TO MAKE A HIGH PITCHED SOUND. AT THIS POINT IT DOES NOT MOVE UNTIL SOMETHING FINALLY 'CATCHES' AND MAKES IT GO-EVEN THEN MOVING FROM A CRAWL SPEED. WHILE DRIVING THE VEHICLE IT ALSO MAKES A HIGH PITCH SOUND FROM THE ENGINE AREA.
Read More...NHTSA ID Number: 11353543
Complaint Date: 2020-09-07
Fail Date: 2020-09-07
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 2018
Summary
MY JEEP KEPT GIVING THE SERVICE SHIFTER BUT WHEN I CALLED THE DODGE HOUSE IN ODESSA TEXAS THEY TOLD ME THERE WAS NO RECALL FOR IT. SO I HAD TO PAY FOR THE REPAIR BUT STILL TOOK ALMOST 3WEEKS JUST FOR THEM TO GET THE PART BECAUSE THEY WHERE IN BACK ORDER
NHTSA ID Number: 11353544
Complaint Date: 2020-09-07
Fail Date: 2020-03-31
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2009
Summary
ALL LIGHTS ON DASH ON WINDSHEILD WIPER ON IN THEN STOP WORKING DRAIN BATTERY I HAVE REPLACED BATTERY IN ALTERNATOR IN POWER STERING PUMP HAPPEN WHEN DRIVING AT 25 TO 30 MPH
Read More...NHTSA ID Number: 11353545
Complaint Date: 2020-09-07
Fail Date: 2020-08-20
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: TOWN AND COUNTRY
Model Year: 2011
Summary
I CANNOT GET IT TO START, IT WON'T TURN OVER. THE LIGHTS ON THE DASH BOARD CAME ON INCLUDING THE IGNITION LIGHT. THE BATTERY IS NEW, SO WHAT'S THE PROBLEM?
Read More...NHTSA ID Number: 11353546
Complaint Date: 2020-09-07
Fail Date: 2020-09-01
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TLX
Model Year: 2016
Summary
WHILE DRIVING AND I APPLIED THE BRAKES I CAN FEEL IT SHAKING VERY RAPIDLY ,HOWEVER IT HAPPENS MORE WHEN I DRIVING A DOWN HILL
Read More...NHTSA ID Number: 11353547
Complaint Date: 2020-09-07
Fail Date: 2020-09-07
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: TELLURIDE
Model Year: 2020
Summary
WHILE DRIVING ON THE INTERSTATE THIS MORNING, I HEARD A SMALL ROCK HIT THE WINDSHIELD. IT LEFT A PIT THAT STARRED OUT TO ABOUT THE SIZE OF A DIME, I FIGURED I WOULD CALL A GLASS REPAIR SHOP TO REPAIR IT IN THE MORNING. I PARKED THE CAR AND AFTER SITTING FOR ABOUT TOW HOURS THE SMALL ROCK CHIP TURNED INTO A 2 FOOT CRACK ACROSS THE ENTIRE WINDSHIELD. I HAVE A LETTER FROM KIA WHICH STATES THAT THEY WILL REPLACE THE WINDSHIELD FOR FREE AS THERE IS A KNOWN ISSUE WITH THE FRONT WINDSHEILD. I AM HOPING THAT THEY HAVE BETTER REPLACEMENTS AS THIS SHOULDN'T HAVE CRACKED SO EASILY OR AS BADLY AS IT DID.
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Last update on 2025-04-28 / Affiliate links / Images from Amazon Product Advertising API
