Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11354521
Complaint Date: 2020-09-12
Fail Date: 2020-09-05
Manufacturer’s Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ALTIMA
Model Year: 2016
Summary
TRANSMISSION IS GOING OUT AT 53,000 MILES. THE CAR WILL NOT ACCELERATE PROPERLY EVEN THOUGH RPM IS REVVING THERE IS NO POWER TO THE CAR. VERY DANGEROUS WHEN MAKING TURNS OUT IN FRONT OF ONCOMING TRAFFIC BECAUSE WHEN YOU GO TO TURN CAR LOSES POWER SO YOU CAN EASILY GET T- BONED.THE CAR HAS EVEN TURNED OFF COMPLETELY WHILE DRIVING DOWN THE HIGHWAY LOSING ALL POWER INSIDE THE VEHICLE. THIS OCCURRED BEFORE THE TRANSMISSION PROBLEMS AT ABOUT 40,000 MILES.
Read More...NHTSA ID Number: 11354522
Complaint Date: 2020-09-12
Fail Date: 2020-09-04
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: CHRYSLER
Vehicle/Equipment Model: 300
Model Year: 2012
Summary
FUEL IS COMING OUT OF THE HAS TANK. IT COMES OUT FROM WHERE THE HAS PUMP IS.
Read More...NHTSA ID Number: 11354523
Complaint Date: 2020-09-12
Fail Date: 2020-09-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: ESCAPE
Model Year: 2017
Summary
I WAS DRIVING TO WORK ON FREEWAY AND MY SUV STARTED MISFIRING AND THE ENGINE LIGHT STARTED BLINKING THEN STAYED ON HAD CODE ENGINE MISFIRE DISCOVERED THERE WAS OIL IN THE SPARK PLUG WELL ON ALL FOUR CYLINDERS
Read More...NHTSA ID Number: 11354524
Complaint Date: 2020-09-12
Fail Date: 2020-09-03
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SOUL
Model Year: 2015
Summary
WHEN AT COMPLETE STOP IDLING IS VERY ROUGH AND ENGINE WILL CUT OFF. WHEN ACCELERATING FROM A COMPLETE STOP SHIFTING IS VERY DELAYED AND HARD, ONCE GEAR SHIFTS THEN IT ACCELERATES TOO FAST AT ONCE. WHEN MAKES A LEFT TURN FROM STOP LIGHT CHECK ENGINE LIGHT CAME ON AND CODE WAS P0420 ABOUT CATALYTIC CONVERTER.
Read More...NHTSA ID Number: 11354525
Complaint Date: 2020-09-12
Fail Date: 2020-09-11
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ACCORD
Model Year: 2011
Summary
AFTER 2 YEARS OF OWNING MY NEW 2011 HONDA ACCORD, I NOTICED A GRINDING SOUND DURING COLD STARTS THAT LASTED 1-2 SECONDS AND THEN STOPS. I HAVE THE DEALERSHIP INSPECT THE PROBLEM BUT THEY QUICKLY DISMISSED AND SAID THE NOISE WAS BEING MADE BY THE VTC AND TO NOT WORRY ABOUT THE NOISE. IN ADDITION, THEY SAID THAT NO HARM WOULD BE CAUSED BY THE NOISE. NOW I HAVE OVER 100,000 MILES ON THE CAR AND THE NOISE IS ON EVERY COLD START NO MATTER WHAT THE TEMPERATURE AND LAST FOR 2-5 SECONDS. I RECENTLY CALLED THE DEALER AND THEY INDICATED THAT IF THE VTC WAS THE PROBLEM (WHICH IT HAS BEEN ALL ALONG), THEN I WOULD NEED TO PAY IN FULL FOR THE REPAIR SINCE IT IS OUT OF WARRANTY.
NHTSA ID Number: 11354526
Complaint Date: 2020-09-12
Fail Date: 2019-12-08
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: LEXUS
Vehicle/Equipment Model: IS 350
Model Year: 2016
Summary
I AM THE ORIGINAL OWNER OF THE CAR AND AFTER 18,000 MILES, THERE IS SUSPENSION NOISE COMING FROM THE REAR PASSENGER SIDE. A LOUD THUMP CAN BE HEARD WHEN DRIVING OVER SPEED BUMPS, SMALL POTHOLES, OR UNEVEN ROADS AT MODERATE SPEEDS. DRIVING OVER THE ELEMENTS AT HIGHER SPEEDS, YOU CAN FEEL THE IMPACT THAT'S CAUSING THE THUMP. NO NOISE FROM SUSPENSION WHEN DRIVING THROUGH IT AT LOW SPEEDS WHEN DRIVING ALONE, HOWEVER, THUMPING SOUND IS PRESENT AT ALL SPEED LEVELS THROUGH EVERY BUMP ON THE ROAD WHEN I HAVE PASSENGERS IN THE BACK SEAT.
Read More...NHTSA ID Number: 11354527
Complaint Date: 2020-09-12
Fail Date: 2020-08-30
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 2005
Summary
WAS RECENTLY TBONED AT A RED LIGHT, DRIVER DOOR, PASSENGER DOOR AND FRAME DENTED IN. I WAS SPUN AROUND THREE TIMES BEFORE COMING TO A STOP. FRONT DRIVER AIRBAG AND PASSENGER AIRBAG FAILED TO DEPLOY. WINDOW WON'T ROLL FULLY DOWN, DRIVER AND PASSENGER STICK AND HARD TO OPEN, LOCK MAKES A BUZZING SOUND, SEATBELT NOW STUCK AND SEATBELT INDICATOR DINGS EVEN WHEN FASTENED.
Read More...NHTSA ID Number: 11354528
Complaint Date: 2020-09-12
Fail Date: 2020-09-04
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: COMPASS
Model Year: 2011
Summary
I BROUGHT IN MY 2011 JEEP COMPASS FOR AN OIL CHANGE AND A SIMPLE REPAIR. MY MECHANIC CALLED WITH WHAT I BELIEVED WAS THE CALL THAT MY VEHICLE WAS READY TO BE PICKED UP. TO MY SURPRISE, HE STATED THAT THERE WAS A MAJOR ISSUE. HE STATED THAT THE FRAME WAS COMPLETELY ROTTED AND UNSAFE TO DRIVE, EVEN THE MILE BACK TO MY HOUSE. AFTER SPEAKING WITH THE DEALERSHIP I PURCHASED THE VEHICLE, THEY ADVISED ME TO DRIVE THE VEHICLE THERE (APPROX. 1/2 MILE AWAY) AND LEAVE FOR REPAIR. THEY EXPLAINED THAT THE FRAME WAS PLACED UNDER EXTENDED WARRANTY DUE TO THE ISSUE AND THAT I WOULD NEED TO PAY APPROX. $500-$1,000.00 FOR 'OTHER PARTS' AND AN ALIGNMENT WHEN REPLACING THE FRAME THAT WERE NOT PART OF THE WARRANTY. QUITE FRANKLY THIS IS UNACCEPTABLE. IT SHOULD COST ME NO OUT OF POCKET EXPENSE FOR A FAILED PART, ESPECIALLY A FRAME ON A LESS THAN 10 YEAR OLD VEHICLE. I AM INCREDIBLY THANKFUL THAT I BROUGHT IT IN PRIOR TO GIVING IT TO MY 17 YEAR OLD. VERY DANGEROUS! JEEP SHOULD COVER THE WHOLE COST! IN ADDITION, I WAS TOLD THE PART ISN'T AVAILABLE FOR AT LEAST 4-6 WEEKS!
NHTSA ID Number: 11354529
Complaint Date: 2020-09-12
Fail Date: 2020-09-03
Manufacturer’s Name: Kia America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SOUL
Model Year: 2015
Summary
CAR WHILE BE DELAYED IN SHIFTING GEARS AND THEN ALL THE SUDDEN ACCELERATE TOO FAST AND JERKS THE CAR, OIL KEEPS RUNNING REALLY LOW AFTER PUTTING OIL IN BUT NO VISIBLE LEAKS. ENGINE LIGHT CONTINUES TO COME ON READING CODE IS P0420 STATING PROBLEMS WITH CATALYTIC CONVERTER. RECALLS ARE IN PLACE FOR THIS YEAR MAKE AND MODEL FOR CATALYTIC CONVERTER BUT MY VIN NUMBER ISN'T SHOWING UP EVEN THOUGH I'M HAVING THE EXACT PROBLEMS AS DESCRIBED IN RECALL!!*DT*JB
Read More...NHTSA ID Number: 11354530
Complaint Date: 2020-09-12
Fail Date: 2020-07-06
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CIVIC
Model Year: 1999
Summary
I HAVE CALLED THE HONDA DEALER IN DUBLIN, CA SEVERAL TIMES OVER A SPAN OF SEVERAL TIMES. EACH TIME HONDA SERVICE DUBLIN HAS ADVISED THE AIRBAG INFLATOR PART IS NOT AVAILABLE.
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Last update on 2025-04-30 / Affiliate links / Images from Amazon Product Advertising API
