Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11359868
Complaint Date: 2020-09-18
Fail Date: 2020-01-07
Manufacturer’s Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2019
Summary
THE INFOTAINMENT SYSTEM STARTED GOING BAD AFTER OWNING THE VEHICLE WITHIN 2 WEEKS. WHEN THE VEHICLE IS IN MOTION THE RADIO WENT OUT WITH A STATIC SOUND AND COMPLETE SYSTEM BLACKED OUT WITH "NETWORK COMMUNICATION ERROR" AND RESTARTED WHILE CAR IS IN MOTION AND THIS STARTED REPEATING ON THE DRIVE.I TOOK IT TO THE DEALER AND THEY SAID THEY FIXED THE PROBLEM BY REROUTING THE ELECTRICAL HARNESS. IT WORKED GOOD FOR ANOTHER TWO DAYS IT STARTED GETTING THE SAME ERROR MESSAGES AND THE WHOLE INFO SCREEN WENT OUT FOR MINUTES AT A TIME.I HEAR STATIC SOUNDS AND GET MESSAGES SAYING RADIO OUT AND NETWORK PROBLEMS.HONDA MENTIONED IT HAD FIXED THE ERROR AS PART OF THE RECALLS RELEASED RECENTLY AND HAD THE RECALLS DONE AND THE ISSUE BECOME MORE FREQUENT AND WORSE, THE SYSTEM GETS RESTARTED EVERY FEW MINS. AFTER 3 ATTEMPTS TO THE DEALER I DO NOT HAVE ANY SUCCESS. A CLEAR SIGN THAT HONDA HAS NO CLUE HOW TO PROPERLY AND PERMANENTLY REPAIR THE SYSTEM.
NHTSA ID Number: 11359867
Complaint Date: 2020-09-18
Fail Date: 2020-08-19
Manufacturer’s Name: Toyota Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: CAMRY
Model Year: 2013
Summary
THE ISSUE DID NOT HAPPEN ON A CONSIST BASIS UNTIL LAST MONTH. EVERYTIME I DRIVE MY CAR HESITATES. IT TAKES A MINUTE OR TWO FOR MY CAR TO ACCELERATE. IT DOESN'T MATTER IF I'M ON A LOCAL ROAD, INTERSTATE OR GOING UP A HILL. THE OUTCOME IS THE SAME.
Read More...NHTSA ID Number: 11359866
Complaint Date: 2020-09-18
Fail Date: 2020-08-12
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: LINCOLN
Vehicle/Equipment Model: AVIATOR
Model Year: 2020
Summary
AVATAR WAS BOUGHT WITH 189 MILES ON IT. 4TH DAY AFTER PURCHASE DRIVING CAR 25MPH AND CAR MADE A CLUNK NOISE AND MULTIPLE WARNINGS APPEARED DRIVE CONTROL MALFUNCTION, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC DEALERSHIP TOWED CAR. CAR CAME BACK AND 2 DAYS LATER I WAS REVERSING OUT OF MY DRIVEWAY AND BREAKS LOCKED UP (MY SURVEILLANCE VIDEO CAUGHT 2 ANGLES. 2 DAYS LATER RECEIVED DOOR FAULT AND WAS NOT ABLE TO OPEN THE DOORS THE DEALERSHIP KEPT MY CAR FOR A FEW DAYS WORKING WITH LINCOLN TECS AND ON DAY 2 OF HAVING IT BACK (22 DAYS OF OWNING IT) AGAIN DRIVING 25MPH I HEARD A CLUNK AND RECEIVED HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, DRIVE CONTROL MALFUNCTION AND PRE COLLISION ASSIST NOT AVAILABLE. CAR WAS TOWED BACK TO DEALERSHIP THEY KEPT IT FOR A FEW WEEKS AND I RECEIVED IT BACK IN MY DRIVEWAY AND UPON GETTING IN AND STARTING IT THE DOOR FAULT WARNING HAPPENED AGAIN AND I WAS LOCKED IN.
NHTSA ID Number: 11359865
Complaint Date: 2020-09-18
Fail Date: 2020-09-16
Manufacturer’s Name: General Motors, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: CORVETTE
Model Year: 2013
Summary
THE CAR SMELL LIKE GAS WHEN PARKED IN THE GARAGE.
Read More...NHTSA ID Number: 11359864
Complaint Date: 2020-09-18
Fail Date: 2020-09-18
Manufacturer’s Name: Tesla, Inc.
Vehicle/Equipment Make: TESLA
Vehicle/Equipment Model: MODEL S
Model Year: 2015
Summary
MCU SHUTS DOWN WHILE GOING DOWN THE ROAD. YOU LOSE DEFROST AND OTHER MAJOR FACTORS THAT EFFECT SAFETY. CANNOT NAME A PARTICULAR DAY BUT TESLA HAS THIS INFORMATION. I TEXT THE TECH ON 09/03/2020 HE TOLD ME IT IS A COMMON PROBLEM. IF IT HAPPENS IN WINTER, I WILL WRECK IF I CANNOT SEE.
NHTSA ID Number: 11359863
Complaint Date: 2020-09-18
Fail Date: 2020-09-08
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-550 SD
Model Year: 2008
Summary
TRANSMISSION DOWN SHIFTS TO LOW GEAR WHILE DRIVING AT HIGH SPEEDS ON THE INTERSTATE.
Read More...NHTSA ID Number: 11359862
Complaint Date: 2020-09-18
Fail Date: 2020-06-01
Manufacturer’s Name: Ford Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: F-150
Model Year: 2013
Summary
MY VEHICLE IS LEAKING FROM THE ROOF INSIDE MY TRUCK AND GETTING MY SEATS WET. IT'S OBVIOUSLY A WELL KNOWN PROBLEM BECAUSE I'VE SEEN OTHER 2013 FORD F-150 OWNERS COMPLAINING OF THE SAME THING. I CALLED MY FORD DEALERSHIP AND THEY ARE AWARE THAT IT'S A KNOWN PROBLEM STATING FORD USED INFERIOR PARTS ON THE TOP STRIPS THAT RUN ALONG THE TOP AND DOWN TO THE REAR WINDOW. THE DEALER SAID I'D HAVE TO PAY @ OVER $500 TO GET THIS PROBLEM REPAIRED WHERE THEY REMOVE THE ENTIRE BACK WINDOW AND PUT NEW STRIPPING ON TOP THAT USES NEW SCREW PACKAGE THAT DOESN'T BREAK DOWN AND ALLOW WATER TO ENTER. I SEE THAT A SIMILAR REPORT OF THIS PROBLEM WAS ENTERED ON THIS SITE IN 2013. IT JUST SO HAPPENS IT TOOK A LONGER TIME FOR MY PROBLEM TO OCCUR DUE TO HAVING MY VEHICLE BEING PARKED OUTSIDE MORE.
NHTSA ID Number: 11359861
Complaint Date: 2020-09-18
Fail Date: 2020-08-24
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: MDX
Model Year: 2003
Summary
I WRECKED ON 8/24/2020. THE CAR SAYS THE AIRBAGS DEPLOYED AND MY SEATBELTS LOCKED UP. BUT MY AIRBAGS DID NOT DEPLOY! I REAR ENDED SOMEBODY GOING ABOUT 20 MPH ON A CITY STREET.
Read More...NHTSA ID Number: 11359860
Complaint Date: 2020-09-18
Fail Date: 2020-09-12
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: ODYSSEY
Model Year: 2010
Summary
ENGINE LIGHT AND USING OIL. CODES P3497 AND P3400. ENGINE OIL PUMP OUTPUTS HIGH OIL PRESSURE CAUSING CYLINDER PAUSE MODE. VEHICLE IN MOTION. SAME PROBLEM AS SERVICE BULLETIN 13-055 WITH 2013 ODYSSEY.
Read More...NHTSA ID Number: 11359859
Complaint Date: 2020-09-18
Fail Date: 2020-09-15
Manufacturer’s Name: Chrysler (FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: DART
Model Year: 2015
Summary
IN THE MIDDLE OF DRIVING OR TAKEING A SLIGHT CURVE, CAR WILL SHUT OFF. MOST OF THE TIME IT WILL REBOOT UCONNECT SYSTEM & THE AC SYSTEM AS WELL DURING DRIVE. RED TEXT IS SHOWN ON THE DISPLAY OF THE INFO SCREEN IN SIDE DASH BUT CANT SEE IT DUE TOO CAR RESETTING.
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
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- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
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- Wide Compatibility: This heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996
- Save Up to Hundreds Money for All Heavy Duty Trucks: The diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money
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