Complaint information entered into NHTSA’s Office of Defects Investigation vehicle owner’s complaint database is used with other data sources to identify safety issues that warrant investigation and to determine if a safety-related defect trend exists. Complaint information is also analyzed to monitor existing recalls for proper scope and adequacy.
NHTSA ID Number: 11362638
Complaint Date: 2020-10-04
Fail Date: 2020-08-01
Manufacturer’s Name: Chrysler
(FCA US, LLC)
Vehicle Make: JEEP
Vehicle Model: GRAND CHEROKEE
Model Year: 2014
Summary
THIS VEHICLE HAS BEEN GOING DEAD WHILE TRAVELING MULTIPLE ,IT HAS IN DEALER REPAIR MULTIPLE TIMES. LAST FIX WAS REPLACING COMPUTER COSTING OVER $800. TWO DAYS LATER IT WENT DEAD WHILE A WAY DRIVING ON A HIGHWAY. THAT HAS HAPPENS OVER 6 TIMES! WE REFUTED PAYING THAT BILL WITH DEALER IN MOUNTAIN HOME ARKANSAS. CAR HAS BEEN IN MY GARAGE SINCE THAT TIME. THIS HAS BEEN REPORTED TO THE DEALER SERVICE DEPARTMENT IN MOUNTAIN HOME AND THEY HAVE NOT RESPONDED WITH A PLAN TO FIX THIS EXTREME DANGER. VEHICLE WAS IN MOTION ALL OF THESE TIMES ON A CURVING HIGHWAY IN HILLS AND WINDING ROAD. I AM TOTALLY FRIGHTENED TO DRIVE IT AND JEEP DOESN'T SEEM TO CARE. I NEED HELP IN RESOLVING THIS.
NHTSA ID Number: 11362637
Complaint Date: 2020-10-04
Fail Date: 2019-02-15
Manufacturer’s Name: Toyota Motor Corporation
Vehicle Make: TOYOTA
Vehicle Model: 4RUNNER
Model Year: 1999
Summary
VEHICLE FRAME IS ROTTED
Read More...NHTSA ID Number: 11362636
Complaint Date: 2020-10-04
Fail Date: 2020-10-04
Manufacturer’s Name: Ford Motor Company
Vehicle Make: FORD
Vehicle Model: EXPLORER
Model Year: 2015
Summary
DOOR WEATHER STRIPPING HAS HAS DETERIORATED AND IS HANGING LOOSE ALSO WINDOW FRAME LEATHER IS POPING UP ON BOTH DOORS
Read More...NHTSA ID Number: 11362635
Complaint Date: 2020-10-04
Fail Date: 2017-02-16
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SONATA
Model Year: 2012
Summary
THE AIRBAG LIGHT CAME ON, ON THE DASHBOARD WE CHECKED THE FUSES THEY ARE GOOD. CALLED THE DEALERSHIP ABOUT THE RECALL NEVER GOT A CALL BACK. HAVE A I/P BRAKE LIGHT ON THE DASHBOARD WHEN WE TOOK OUR CAR IN FOR RECALLS TOLD THEM ABOUT THE LIGHT THEY LOOKED AT MY TAIL LIGHTS. WE HAVE THE BRAKE RUBBER PIECE REPLACED UNDER LIFE TIME WARRANTY THAT WENT OUT BUT THEY DIDN'T LOOK AT THAT. THE EMISSIONS HAS BEEN A PROBLEM AS WELL. THE STEERING POPS WHILE DRIVING THIS WE HAVE HAD HYUNDIA LOOK AT THEY SAID THERE WAS NOTHING WRONG WITH CAR. INSIDE LIGHTS THERE IS FAULT THERE THEY WON'T GO OFF SO YOU HAVE TO KEEP IN OFF MODE NO DOOR MODE. DEALSHIP SAID IT WOULD COST ME TO FIX. ONGOING SINCE A YEAR AFTER WE BOUGHT THE CAR.
Read More...NHTSA ID Number: 11362634
Complaint Date: 2020-10-04
Fail Date: 2020-03-01
Manufacturer’s Name: Hyundai Motor America
Vehicle Make: HYUNDAI
Vehicle Model: SANTA FE
Model Year: 2013
Summary
AIR AND DEFROSTERS QUIT TURN ENGINE OFF RESTART AND IT WORKED.5 TIMES .THE ENGINE IS A 2013 2.0 TURBO SANTA FE USING OIL 2 QUARTS A WEEK, ENGINE IS MAKING A NOISE. ALSO, DEALER SAID THEY COULD NOT DO ANYTHING UNTIL IT GETS BAD? YOU MUST CHECK THE OIL ALL THE TIME..
Read More...NHTSA ID Number: 11362633
Complaint Date: 2020-10-04
Fail Date: 2020-10-03
Manufacturer’s Name: General Motors, LLC
Vehicle Make: CHEVROLET
Vehicle Model: MALIBU
Model Year: 2009
Summary
I HAVE A 2009 CHEVY MALIBU AND IT'S VERY UNSAFE TO DRIVE. I HAVE A 4 CYLINDER CAR WITH ELECTRIC POWER STEERING AND IT WAS NOT APART OF THE RECALL. YET IT'S HAVING THE SAME SYMPTOMS AS THE RECALL CARS. I HAD TO HAVE MY CAR PUSHED OUT OF A DITCH YESTERDAY BECAUSE IT'S SO HARD TO TURN MY STEERING WHEEL I LOST CONTROL OF MY CAR. MY TRACTION CONTROL LIGHT IS ON, AND PRESSING THE BUTTON DOES NOT WORK. I SOMETIMES DON'T HAVE CONTROL TO UNLOCK MY DOOR AND HAVE TO CALL SOMEONE TO PHYSICALLY OPEN IT FROM THE OUTSIDE. MY CHECK ENGINE LIGHT IS ON, ALSO MY BATTERY LIGHT. AND THEY ARE ALL GOOD AND UP TO DATE. MY TRACTION AND SYSTEM LIGHT IS ON TOO. AND MY HEAD LIGHTS, BRAKE LIGHTS, AND BATTERY IS CONSTANTLY DRAINED AND GOING OUT. IT'S HARD TO FIND REASONABLE PRICE'S FROM AUTO SHOPS, AND THE DEALERSHIP PRICES ARE TOO EXPENSIVE. I SHOULDN'T HAVE TO STRUGGLE TO TURN AND WORK MY CAR BECAUSE OF A COMPUTER SYSTEM THAT'S OUT. IT'S VERY DANGEROUS. I'M GOING TO UPLOAD A PICTURE OF MY CAR AFTER IT WAS PUSHED OUT THE DITCH. BUT MY STEERING WHEEL HAS BEEN HARD TO TURN AND I'VE BEEN HAVING THIS PROBLEM SINCE JANUARY OF 2020. AND IT MAKES A LOUD WHINING NOISE WHILE TRYING TO TURN THE WHEEL.
Read More...NHTSA ID Number: 11362632
Complaint Date: 2020-10-04
Fail Date: 2020-10-04
Manufacturer’s Name: Honda (American Honda Motor Co.)
Vehicle Make: HONDA
Vehicle Model: ODYSSEY
Model Year: 2007
Summary
THE VSA LIGHT CHECK ENGINE LIGHT AND FUEL LIGHT HERE AND THERE KEEPS COMING ON I JUST HAD THIS VEHICLE FOR 4 YEARS ALREADY I JUST HAD THE ENGINE OIL LEAK FIXED I CHANGED OIL EVERY 6 MONTHS. ALSO HAD THE ALTERNATOR AND STARTER CHANGED AS WELL AS BATTERY REPLACED. IS THERE ANY POSSIBILITY THE SOFTWARE ON THE VEHICLE NEEDS TO BE UPDATED?
Read More...NHTSA ID Number: 11362631
Complaint Date: 2020-10-04
Fail Date: 2020-10-02
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: VERSA
Model Year: 2007
Summary
I HAVE OWNED THIS CAR SINCE I BOUGHT IT NEW IN SEPT.2006. NEVER HAVE HAD ANY PROBLEMS AND HAVE KEPT IT SERVICED, ON OCT 02, 2020 I WENT TO STORE AND BACK HOME ABOUT 8 MILES TOTAL, PARKED IN YARD, APPROX. 10 MINUTES LATER ALARM WENT OFF AND KEY FOB WOULD NOT DISSARM IT SO I OPENED THE HOOD AND THE WHOLE FIREWALL WAS ON FIRE, AND FLAMES BELLOWING FROM UNDERNEATH, I IMMEDIATELY RAN AND GOT A FIRE EXTINGUSHER ANDD COMPLETELY USED THE LARGE CANNISTER TO PUT FIRE OUT. THE CAR IS A TOTAL LOSS AND VERY SCAREY AND UPSETTING THAT THIS COULD HAPPEN FROM A PARKED CAR.
Read More...NHTSA ID Number: 11362630
Complaint Date: 2020-10-04
Fail Date: 2018-12-03
Manufacturer’s Name: Subaru of America, Inc.
Vehicle Make: SUBARU
Vehicle Model: ASCENT
Model Year: 2019
Summary
WINDSHIELD EASILY CRACKS AND CHIPS LEADING TO UNSAFE WINDSHIELD AND POOR VISIBILITY. IT HAS HAPPENED WHEN IN MOTION AND WHEN NOT IN MOTION. THIS HAS HAPPENED MULTIPLE TIMES AND I AM UNABLE REPLACE IT EACH TIME.
Read More...NHTSA ID Number: 11362629
Complaint Date: 2020-10-04
Fail Date: 2020-10-02
Manufacturer’s Name: Nissan North America, Inc.
Vehicle Make: NISSAN
Vehicle Model: QUEST
Model Year: 2004
Summary
THE PASSENGER SIDE SLIDING DOOR IS MALFUNCTIONS
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- 【Extensive Compatibility】After the upgrade, the compatibility is wider and more accurate! HD601 heavy duty truck scanner supports all major truck models that comply with standard protocols (SAE J1939, SAE J1708, ISO 14230-4, ISO 15764-4 and ISO 9141-2, ISO 27145-4 and Euro6). Fits for Cummins, Paccar, Detroit, Perkins, Freightliner, International, Peterbilt, Ford, Class 4-Class 8 trucks, etc. It also check engine diagnosis on most cars, minivans and light trucks
- 【 Full System Diagnostic】HD601 Diesel Scanner supports all system scans of heavy trucks compliant with standard protocols SAE J1939 & J1708, such as Engine, ABS, Transmission, Braking System, ESP, EPS, Fuel System, etc, It is a great scan tool fits for Cummins, Caterpillar, Detroit, Perkins, Maxxforce, Bendix,Wabash, Wabaco, Haldex, Allison, Eaton heavy trucks, With this truck tool, you can get deep analysis data about the system and do some repairs by yourself, saving much time and money
- 【Enhanced Diesel OBD Scanner】The HD601 Diesel OBD Scanner offers unparalleled diagnostic capabilities for heavy-duty trucks. Beyond code reading, clearing, and live data display, it retrieves vehicle information, freeze frames, and DTCs. With 6, 9, and 16 pin cables, it ensures compatibility with various engines. This scanner's real-world testing prowess ensures comprehensive support for a wide array of heavy-duty truck engines, making it an indispensable tool for truck diagnostics
- 【DTC Library】+【Life Time Free Update】The built-in DTC library allows you to retrieve the codes directly without searching for the definition in the book. Whether you are a professional mechanic or a DIY car owner, HD601 diesel scanner explains the existing problem, makes it easier for you to understand the codes definition and fix the problem faster. Plus, you get a lifetime free internet updates, so you always have the latest software for diagnostics in English and Spanish languages
- 【Friendly Design, Easy of Use】This scanner is plug and play, simple and convenient, and very friendly for beginners. With improved buttons for easy menu navigation. The excellent 2.8 inch LCD color screen makes it easy to view the displayed results and gives you a better overview of your car's problem areas and the identified codes. In addition, the processor is super-fast and responds without lagging, providing maximum comfort and efficiency in diagnostic and service work.
- 【Diesel Engines】HD500 heavy duty truck scanner is tailored to vehicles equipped with cummins, cat, detroit, paccar, international, hino and more engines. This diesel scan tool come with diverse adapters, including diesel 6 & 9 pin, CAT-9 pin, CAT-14 pin, 16 pin cable. It is engineered to deliver accurate and reliable diagnostics, ensuring compatibility and effective troubleshooting for your trucks. Tip: If your truck fault code is factory custom protocol, please enter the diagnostic menu, and then select the corresponding engine to test, so that your test data will be more accurate.(Please note that the HD500 does not have bidirectional and VGT calibration.)
- 【Advanced DPF Management】The longer a truck is in use, the more particles accumulate in the D.P.F and the more the D.P.F becomes clogged, affecting engine performance and emissions efficiency. This HD500 diesel scanner provides you with DPF regeneration, D.P.F reset, DPD, DPR status control and more functions to achieve efficient cleaning, optimise engine performance and prolong D.P.F life. Save maintenance costs by avoiding D.P.F replacement through regular D.P.F cleaning and D.P.F regeneration. All made easy with the HD500. Warm tips: the HD500 can't do dpf function on Isuzu.
- 【Cylinder Cut-off Services】The cylinder cut-off test can diagnose engine failure problems. The HD500 heavy duty truck code reader sends a command to the ECU to cut off the injector of a cylinder to check if the injector of that cylinder is not working properly. If the engine speed drops more, the better the cylinder works; if the speed drop is not obvious or does not drop then the cylinder may be faulty; touch the high-pressure pipe between the common rail tube to the injector with your hand, the stronger the pulsation, the better the injection effect. This diesel scan tool provides clear guidance for maintenance.
- 【Speed Limit Reset & ABS】Limit setting enables you can check and set the engine speed and the vehicle road speed limit when the vehicle is stationary, which ensures driving safety. And this scanner for truck also can make you achieve a firm brake pedal by removing air from the ABS module. HD500 truck scanner helps you maintain commercial vehicle breakdowns at all times, saving you money efficiently and winning more business for you! Please note that the adjust the speed limit is supported by fewer vehicles (eg: the cummins engine cannot support speed limit adjust), please confirm the vehicke VIN with us before purchase.
- 【Access All Major Systems with Ease】The HD500 heavy duty scanner truck diesel provides full diagnostic capabilities, covering the engine, ABS, SRS, EPB, Park Brake Controller, DPF, etc. Comes with full HD OBD/EOBD/ OBD2 service modes, including read codes, erase codes, live data, etc. Allows you to quickly identify issues and perform necessary solutions.
- Why NEXAS NL102 Truck Scan Tool? The NL102 outshines other truck scanner with its extensive diagnostic features. It offers full system diagnostics for major trucks meeting standard protocols, along with complete OBD2 functionality. Beyond read fault codes, clear codes and live data display, it enables vehicle info retrieval, freeze frame capture, and DTC lookup. Equipped with 6-pin, 9-pin, 16-pin connectors, it ensures broad truck compatibility. Plus, enjoy lifetime free updates in English, Spanish, and French, keeping your diagnostic scanner software current.
- Wide Compatibility - This heavy duty truck diagnostic scanner is compatible with all heavy-duty trucks that adhere to standard protocols (J1587, J1939, J1708). It covers a wide range of vehicle models, including Cummins, Detroit, Caterpillar, Freightliner, International, Kenworth, John Deere, Peterbilt, Sterling, Mack, Paccar, Western Star, Mercedes-Benz, Volvo, Scania, MAN, Renault, ERF, Foden, Seddon-Atkinson, Iveco, DAF, SISU, STEYR, and ISUZU. Additionally, it supports 10 modes of OBD testing for complete diagnostics and battery voltage monitoring on passenger cars and light vehicles (from Europe, America, and Asia) manufactured after 1996.
- Save Up to Hundreds Money for All Heavy Duty Trucks - The diesel scan tool supports accurate full system scanning for all heavy-duty trucks that comply with standard protocols (J1587, J1939, and J1708). This includes vehicle systems such as the engine, transmission, instrument panel, drivetrain, brake system, suspension, ABS, ESP, EPS, fuel system, etc. The diagnostic scan tool communicates with the vehicle's computer to retrieve data stream information, allowing it to accurately pinpoint issues. This reduces the waste caused by blind part replacements, saving your time and hundreds or thousands of money.
- All OBD2 Function & Battery Health Monitoring - Compared with other products on the market that only support partial OBD2 functions, this OBD2 scanner supports all OBD2 functions: read/clear codes, live data, freeze frame data, I/M readiness, EVAP test, on-board monitor, O2 sensor test, vehicle information, and DTC lookup, this providing more analysis basis for professional technicians. By regularly detecting the status of the vehicle battery with NL102+ OBD scan tool, it helps to take measures before the battery completely fails to avoid the situation that the vehicle suddenly fails to start. It can accurately diagnose the battery's condition thus saving on repair costs.
- Plug and Play & One-click for DTC: NEXAS diesel scanner is user-friendly. It comes with an intuitive screen and easy-to-understand interface, making it accessible even for non-professionals to get started. And the built-in DTC library in the code reader allows you to directly retrieve codes without searching for definitions in books, making it easier to understand the code definitions and solve problems more quickly.
- 【2025 NEWEST LAUNCH 1st Advanced Scan Tool Compatible With 12V&24V Vehicles】Design for Passenger&Commercial Vehicles 2 in1,work for Cars/Trucks/buses/trailers/excavators/diesel engine/pick-up/etc.
- 【J2534 Reprogramming with Smartlink C】Advanced OEM J2534 reprogramming,Helps access direct data online, replace existing software/firmware in ECU,program new ECUs and fix software-controlled issue.
- 【Over 60 Service Reset Functions + Bi-Directional + ECU Coding 】This scan tool can support ECU Coding,60+ reset service functions like SAS/EPB/TPMS/DPF/Oil/Brake/ABS Bleed, Injector coding, etc.
- 【2025 BEST Advanced Hardware & All Systems Diagnosis+Topology Display 】Support All systems Diagnostic including ENG, AT, ECM, TCM, ABS, SRS, BCM, BMS, TPMS, SAS, Fuel System, Light System and more.
- 【Wider Vehicle Coverage of 12V & 24V Vehicles + 25 Languages】LAUNCH X431 PRO3S+SMARTLINK HD automotive scanner is ALL-IN-ONE Scan Tool for 12V cars and 24V Heavy-duty trucks support CANFD & DOIP.
- 🔥🔥🔥2025 New Functions Making X7 HD the Top Dog - Big Surprise!!! ANCEL X7 HD truck scanner 10 major functional advantages .✅>Full HDOBD/OBD2 Function ✅>ALL System Diagnostic ✅>42+ Reset Function ✅>Active Test / Bi-Directional Control✅>ECU Coding✅>Graphing Live Data✅>Wide Compatibility ✅>2 Yrs Free Update✅>Remote Operation✅>Bluetooth 5.0 & Wifi In addition, 8 major hardware advantages: ✅>6000 mAh✅>10.1 inch Tablet✅>2G RAM✅>32G ROM (Expandable to 128GB)✅>Data Record & Replay & Print✅>Android 10.0✅>Bluetooth 5.0 & Wifi✅>14 Languages
- 🚛OEM DPF Forced Regen & Cylinder Cutout Test & more - ANCEL X7 HD diesel scanner diagnostic tool not only supports DPF regeneration, DPF reset, DPF related information reset, DPR state reset, DPD forced regeneration etc, which helps you better solve the exhaust aftertreatment system problems, but also supports activate motor to do exhaust air in ABS Automatically. Moreover, it features TPMS activation, cylinder cut-off and learning functions.
- 🚛Advanced ECU Coding & Programming - ANCEL X7 HD 10.1inch truck scanner diagnostic tool is equipped with advanced ECU coding, supports Level calibration, Idle speed learning and Adjustment, Camshaft timing control learning, Control unit adaptations, Injector Codes, Read/Write VIN, Road speed limit optional vehicle speed set, etc... PLEASE NOTE that ECU codes are not compatible with all vehicles, please send us your VIN# to check vehicle compatibility.
- 🚛42+ Reset Functions & Bidirectional Control - 2025 newest top heavy duty truck scan tool, comes with 42+ special services (ECU, Speed Limit and Idle Reset, Oil Reset, Injector Coding, EPB, ABS, SRS, Suspension, Throttle, etc. and always keep growing), which meet all your various needs for service and maintenance. Please send your VIN# to our 💌 amazon@anceltech.com 💌 to check compatibility.
- 🚛10 Inch All Systems Diesel Scanner & Full HDOBD/OBD2 Modes - ANCEL X7 HD diesel truck scan tool supports all systems scan, such as Engine, Brake, Retarder, TECU Transmission, Tachograph, ABS, SRS, TPMS, EPB, SAS, ESP, and other vehicle systems, comes with 10 obd2 service modes: read/erase error codes, Data Stream, I/M Readiness, Vehicle Information, Actuations, DTC Lookup, EVAP, view freeze frame, etc.
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Last update on 2025-05-15 / Affiliate links / Images from Amazon Product Advertising API